Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems.
However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
great service, helped me reset my phone in less than 30min. life saver.
Wondershare Dr.Fone 回复2026-10-05
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Ease of use, nifty installation, and a reasonable price point.
Wondershare Dr.Fone 回复2026-10-05
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Their DrFone software is really bad. It doesn't work (even on device models that they say it should work on)
I requested a refund and nothing was done.
I had cancelled the subscription and then was charged another $5.5 and then still charged the following month.
Furthermore, they make cancellation difficult.
Wondershare Dr.Fone 回复2026-10-06
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
Please share your order number or purchase email through Trustpilot's information request, so our support team can check your case and help further.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Everything just worked without any problems, again the link from phone to PC was flawless. keep up the good work Dr. Fone!
Wondershare Dr.Fone 回复2026-10-03
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
I have used this on many Samsungs and Motorolas. The only one it was able to "unlock" still had the FRP on it. I was able to get to the main screen but cannot add my gmail due to the old account still on it.
Wondershare Dr.Fone 回复2026-10-04
We're sorry that Dr.Fone did not meet your expectations, especially with the unlock process.
Device model, system version, and unlock scenario can affect compatibility, so we would like to review your case in detail.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your 5-star review! We're really glad to hear that Wondershare Dr.Fone has made your mobile data transfer so smooth and hassle-free. It’s great to know the app met your expectations, and we truly appreciate you taking the time to share your positive experience. If you ever need any help or have questions about other features, feel free to reach out—we’re always here to support you. Thanks again for choosing us!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. Our team is committed to continuously improving the software and providing the best user experience possible. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Completely scam and denial of refund even when instantly asking for refund and they didnt even mention supported ios version on screenunlock tools and activation tools such a cheap scam done by wondershare and their team,also all those reviews you see are fake they have paid smm panel guys to create fake accounts and make review to their website on trustpilot,such a mental harrasment with customers
Wondershare Dr.Fone 回复2026-10-04
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
We're sorry that Dr.Fone did not meet your expectations.
We would like to review your case carefully and understand what happened during your experience.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Quickly able to reinstate the IOS on iphone 14 plus
I used the Apple Devices App on my windows 11 laptop to back up my iphone 14 and it ended up wrecking my phone (sent it into a 'boot loop'). I downloaded the Wondershare software tool and was able to get my phone working again.
Wondershare Dr.Fone 回复2026-09-30
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!