Drone Nerds（dronenerds.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 60 条用户评价，属于家庭服务分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 67% 的差评；近 12 个月新增 51 条。数据最后更新于 2026-08-10。
将无人机发送给一个我一无所知的组织真的很紧张。 效果太棒了！ 良好的沟通和快速的修复 - 而且非常公平！
Thank you for trusting us with your drone repair. We know sending it to someone new can feel like a big leap. We’re so glad we could turn those nerves into a great experience. Clear communication, fair pricing, and quick turnaround are exactly what we aim for, and it means a lot to hear that came through. We truly appreciate your support and hope to help anytime you need us again! -The Drone Nerds Team
我把无人机带到了 Drone Nerds，因为其中一条腿坏了。老实说，我以为至少需要一周的时间，但他们让我感到惊讶。 周三把它扔掉了——他们第二天进行了诊断，并在第二天修复了它。超级快。 何塞是负责这项工作的技术人员——非常欣赏他的工作。他们不仅修复了腿，还校准了所有东西并在归还之前进行了测试。 我的无人机恢复正常工作了，就像什么都没发生过一样。体验真的很流畅，没有任何压力。如果我再次需要任何东西，肯定会回去。
Hi Victoria! Thank you so much for letting us know how we did. I'll be sure to pass this feedback on to Jose for you! -The Drone Nerds Team
当我离开无人机和去取无人机时，我在商店大楼里受到了非常热情的照顾。另外，通过电话询问一些问题时。为我服务的技术人员是何塞。
Thank you for your kind words! We’re glad to hear you had a great experience both in-store and over the phone. José will really appreciate the shoutout, and we’re happy he was able to take good care of you throughout the process. We truly appreciate your support and are always here if you have any questions or need assistance. -The Drone Nerds Team
我的 DJI Mini 3 螺旋桨臂得到了优质的服务和专业的维修。事实上，这些零件被延期订购，何塞在亚马逊上找到了这些零件。我订购了它们并将它们直接运送给 Drone Nerds。第二天就修好了。将在我以后的所有服务和维修中使用它们。唯一的负面反馈是他们不接听电话或回复语音邮件 - 您需要在线开票。
Thank you so much for the thoughtful review, Michael. We’re really glad to hear you had a great experience and that Jose was able to help keep things moving by finding those parts and getting your repair turned around so quickly. We also truly appreciate your feedback on communication. While our ticket-based system is designed to provide direct and efficient support once a case is assigned, we understand that phone accessibility is important and we’re actively working on ways to improve that experience. Thanks again for your support, it means a lot to us. -The Drone Nerds Team
Drone Nerds 是一家直接专业运营的企业。他们一定会记录并拍摄您带到他们那里修理的任何东西。他们快速回复电子邮件并及时回答问题并解决疑虑。
Thank you for the kind words! We’re glad to hear our process and communication stood out to you, especially the care we take in documenting each repair and keeping you informed along the way. We truly appreciate your support and are always here if you have any questions or need assistance in the future. -The Drone Nerds Team
不幸的是，由于制造商的软件，DroneNerds 无法解决我的问题。然而，他们非常有帮助，让我找到正确的渠道来解决问题。他们给了我清晰、诚实和及时的沟通。
Thank you for your thoughtful review. While we’re sorry we weren’t able to resolve the issue directly due to the manufacturer’s software limitations, we’re glad our team could help guide you to the right solution and provide clear, timely communication along the way. We truly appreciate your understanding and your kind words, and we’re always here if you need anything in the future. -The Drone Nerds Team
从始至终都提供优质的服务。非常友好的人们和非常好的沟通
Thank you, Raphael! We're thrilled to hear you had a great experience with our team. Providing excellent service and clear communication is our priority, and we appreciate your kind words! Looking forward to serving you again soon.
Yael 非常耐心、友善且坚持不懈。 花了三个月的时间，我们终于拿回了无人机和控制器。 管制员被困在海关。 Yael 一直跟踪 DJI，直到他们最终给我们寄来了一个新的控制器。 他是客户服务的一个很好的例子。吉姆和伊冯·埃文斯
Hi Jim and Yvonne, Thank you for taking the time to share this. We truly appreciate your patience throughout the process and are glad we could help get everything resolved. We’ll be sure to pass your kind words along to your technician. Please don’t hesitate to reach out if you need anything in the future. -The Drone Nerds Team
他们无法及时完成我的订单，但他们是 DJI O4 天空端最优惠的价格。事实证明，任何形式的空中装置，包括无人机，只要价格接近这个价格，就都处于延期交货状态，甚至直接来自中国。 我等了好久。最终他们说他们不知道什么时候会收到新的，所以他们能够立即退款。 良好的客户服务，我知道如今这个疯狂的世界几乎没有什么承诺。他们并不是故意逗弄我，这确实是人们能问的全部问题。
Hi Caleb, Thank you for taking the time to share this. Your understanding really means a lot to us. You summed it up well. The DJI O4 Air Unit has been extremely difficult to source across the board, and unfortunately that left us without clear timelines for a while. We always want to be upfront in those situations, even when the answer is not ideal. I also wanted to let you know, as luck would have it, we finally have an ETA and it is sooner than any of us expected. If you are still interested, we can place you back into your original backorder position so you are guaranteed to be among the first units from the incoming shipment. We really appreciate your patience and your kind words about our team. Thank you!
Drone Nerds 为我的 DJI Inspire 2 维修提供了出色的服务。 Mario 非常乐于助人，他花时间彻底解释了工作，并提出了在我的笔记本电脑上运行 DJI Assistant 2 的有效解决方案。他们的诚实和专业精神在今天是罕见的。我强烈推荐他们并将再次使用他们的服务。
Thank you for the kind words and for trusting us with your DJI Inspire 2 repair. We’re glad to hear that Mario was able to walk you through the work and help you get DJI Assistant 2 running on your laptop. Taking the time to explain things clearly is something we always aim for, so it means a lot to hear that it made a difference. We truly appreciate your recommendation and look forward to helping you again anytime you need us. Safe flying! 🚁
很及时，他们能够回答我的问题
Thanks for letting us know about your recent experience!
将我的 Mavic 3 Pro Cine 送去维修转子。 维修后，无人机被送回给我，但机载 SSD 无法运行。 接下来是几个月的来来回回，无人机迷们拒绝对这种情况承担任何责任，现在我有了一架准功能无人机，只是损失了 3000 美元，因为我无法再使用 SSD 或在 Pro Res 中拍摄。 后来他们说他们会退还我转子修理费，但一个月后还没有这样做。 这甚至还不是我发给他们的无数电子邮件和未回复的电话留言的表面。 如果您重视您的设备，请寻找其他地方！
We’re truly sorry this has been such a frustrating experience. We understand how important the onboard SSD and ProRes features are on the DJI Mavic 3 Pro Cine, and we do not take concerns like this lightly. When the aircraft came in, it had crash-related rotor arm damage. We completed that repair and performed full post-repair testing prior to shipment. At that time, the onboard SSD was functioning normally and no related errors were present. The SSD issue began only after the drone was returned and was not observed during service. This specific error is tied to the main board and requires reserialization to the gimbal, a manufacturer-level procedure that only DJI can perform. That process involves sending the unit to DJI for programming and calibration. We understand how discouraging it is to experience a new issue so soon after a repair. While the SSD malfunction was not present during our service and is not connected to the completed arm repair, we genuinely regret the overall situation and the frustration it has caused. We also apologize for the delay in refund processing and can confirm that the refund has been issued. We remain willing to help coordinate manufacturer service or assist in any reasonable way to help move this toward a resolution.
当我把我的无人机寄给我在互联网上找到的人时，无人机书呆子，我觉得我只是把它扔到了风中，祝你好运，查理，我希望我能把它修好，而不是花费 10 亿美元。这就是我的感受，绝对无法控制结果。但是，令人惊讶的是，我收到了一封直截了当的电子邮件，解释了他们要做什么。当乔什回答我时，他的态度是鼓励，而不是咄咄逼人。他告诉我要花多少钱，或者至少需要一个想法，他一直在关注这个问题，因为它出了问题，这似乎花了几个月的时间。 一开始，这就像给某人一些东西，但你知道你永远不会收回它，但整个过程让我感到惊喜。 他们一定会得到我的生意。！
Hi Lamar, That's what we love to hear! We truly thank YOU for the opportunity to help get you back in the air. Happy flying!
很棒的团队和良好的沟通。他们的每一步都非常坦率和诚实。 10/10 绝对推荐！！！
We're happy to hear about your experience! Thank you for sharing.
Yamel 很顽强，很关注我的需求，在等待 DJI 回复的同时，他与我保持了几个月的沟通。我建议任何人购买无人机和/或使用无人机爱好者来维修他们的无人机。
Thank you for letting us know how well Yamel took care of you!
服务很棒！快速、简单、高效。
Hello Juan. Thank you for the kind words! Happy flying!
他们修好了我的无人机，把它还给我，它飞得很好，再次感谢乔什
It was our pleasure! Happy flying!
Drone Nerds 为初学者和专业人士提供了一系列令人印象深刻的无人机和配件。工作人员知识渊博，帮助我准确地选择了我需要的东西。对于任何热衷于驾驶无人机的人来说，这里都是必去之地。
Hi Colette! We are thrilled to hear about your experience! Thank you. Happy flying!
从放下到拿起，一切都很顺利，无人机呆子是最好的
So glad to hear it, Charles!
乔希很友善、专业且知识渊博。 当我的无人机被诊断出来时，乔什解释了一切以及所涉及的费用，费用没有超过报价。退货运费也非常合理。绝对推荐无人机书呆子。 票证号码：36323161346
Hey Andy! Thanks for sharing your experience with us!
共 60 条符合条件的评价