dryeyerescue.com

Thank you for taking the time to share your feedback with us. We understand that price is an important factor for our customers, and we appreciate your concern. Please know that we are constantly reviewing our pricing strategy to ensure that we offer the best possible value to our customers. At the same time, we are also committed to maintaining the quality of our products and services. Rest assured that we are doing everything possible to keep our prices competitive while still delivering the high level of service and quality that our customers have come to expect from us. We value your business and appreciate your feedback. If you have any further concerns or suggestions, please do not hesitate to let us know. Thank you! - The DryEye Rescue Team

Hi Sharron, Thank you for taking the time to share your feedback with us. We apologize for any confusion or inconvience the auto-shipments may have caused. The system is set up to automatically send out emails before the subscriptions automatically process, so I am not sure why you may not have received an email. I pulled up your account and see that you had not yet reached out to us to manage your subscription, and it was still active. I went ahead and canceled your subscription for you as requested to avoid any additional automatic orders to be processed. If you ever have any questions, please reach out to us either by email at [email protected] or by phone at (888) 982-7764. Thank you! - The DryEye Rescue team.