E-file.com（e-file.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 66 条用户评价，属于金钱与保险分类，口碑良好。80% 的评价为 4 星及以上，11% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 63 条。数据最后更新于 2026-08-10。
诈骗结帐流程和隐藏的 40 美元费用。 使用 E-file.com 时要格外小心。在结帐时，他们的系统会默认您选择“付款退款”选项，该选项会在软件成本之外秘密添加 40 美元的银行费用，使简单的申请费高达近 100 美元。 如果国税局延迟您的退款或将其用于现有债务/抵消，他们的合作银行将在几个月后自动触发您的支票账户自动扣款，以收取巨额费用。他们的界面旨在隐藏这些额外费用，直到为时已晚。避开这家公司，直接通过国税局免费文件提交。 更新：E-File 通过电子邮件联系我，对 39.99 美元的第三方费用造成的困惑表示歉意。 他们在两天内退还了金额，还给了我一张明年免费归档的凭证。 他们很好地解决了我的问题。 然而，没有提及任何有关该过程的内容。 如果我知道我的退款将用于支付我的国税局债务，为什么我会选择用我的报税表来支付。 也许是我想多了。 不管怎样，他们在我的情况下做得很好，所以四星。
我喜欢它的用户友好性和免费！我强烈推荐它！
我需要对被拒绝的问题进行更具描述性的回应。
Thank you for this feedback. We are looking into your specific rejection and how we can improve the response we provided. It does appear that your return was accepted, so I believe you have resolved the issue you were having. However, please let us know if we can be of further assistance.
在 e-file.com 上完成纳税申报表并不复杂。页面清晰整洁。指示很简洁。
这对我来说很容易，这是我第一次独自一人。
轻松轻松，真正快速完成。
再次购买购买购买这款桨，它是最好的桨
我发现这个网站非常简单且易于使用。明年我会再次回来。
骗局！ 说是免费，但其实不是。 我填写了信息以申请延期并缴纳税款，当我点击“提交”时，它向我收费了！ Pure bait and switch. 之后我选择了基本选项，他们说一开始是免费的。
We apologize for any confusion with this. We do charge for our extension software ($29.99). All extension purchases include free software to file a 1040 tax return between April 20th and October 15th. I suspect this is where you saw the word "free". I am very sorry if this was misinterpreted. You can print a free IRS extension form and mail it here https://www.irs.gov/pub/irs-pdf/f4868.pdf. This would not include our software to prepare your 1040. If you plan to print and mail your extension, we advise that you purchase certified delivery from the USPS.
非常用户友好，电子邮件的可用性和响应很有帮助
我喜欢这个价格。 但在我离开 eztaxreturn（984 美元联邦退税）后，我做了这个，但只得到了 888 美元。 无论如何，CONTINUE 上的说明比 eztaxreturn 不太容易理解，因为它不会告诉您按错按钮时该怎么做。
软件很难遵循。不会保持备份状态。一切费用包括印刷。 4+ hr on hold to reach CS then still didnt solve problem. issues addressed by CS the option keys were not available on computer.请勿使用此服务
It sounds like you've posted this to the wrong website/service. We are www.E-file.com, and do not charge to print returns. While our telephone support hold times are longer on April 15th, they are no where near 4 hrs. We understand that you are frustrated with the service you used but ask that you please move this review to the correct company. Thank you. **ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from actual customers. Company has no record of this individual having used their service.
格式很合理，但如果您的 eBay 业务规模很小，那么如果您犯了错误，祝您好运！一旦拥有附表 C，它似乎就无法删除。 考虑到有多少人在 eBay 等网站上进行小额在线销售，需要有一个单独的指南来明确列出。 I was guessing at I had to print everything out, both State & Federal forms, and send these via snail mail in order to get rid of a simple mistake.
Your earnings from eBay, even though they were only a few hundred dollars, required you to file a Schedule C. Our software undergoes annual testing with the IRS to ensure everything is in compliance. Removing the IRS required Schedule C, while technically possible, would have resulted in an inaccurate tax return. I'm very sorry for any confusion with this.
帮助部分的解释非常糟糕。 我不会再使用它
We apologize that you did not find the explanations in our help section sufficient. We have requested information from you through TrustPilot, to try and assist you further, but you did not respond. Our Basic (free federal) version includes online & email support. Our Deluxe and Premium versions include telephone support whenever you have a question. Unfortunately, it does not sound like you utilized any of these.
我不知道我的延期是否获得州政府的批准……或者我只是被免费收取 34.95 美元。
You posted this for the wrong website/service. We are www.E-file.com, and do not charge $34.95 to file an extension (the fee for this is far less on our website and includes free software to prepare a 1040). Please double check your confirmation emails/credit card receipts and move this review to the correct company. Thank you. **ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from actual customers. Company has no record of this individual having used their service.
我喜欢您回答问题并指导您完成备案。
共 66 条符合条件的评价