Early Moments

Hi Mary, Thank you for your review and feedback. It looks like you reached out directly to our Customer Care Team and received a full refund on 2/2/23. If you have further questions or concerns, you can reach our Customer Care Team at [email protected] or chat with us live Monday - Friday 9am to 5pm ET: https://hookedandcompany.com/. We look forward to hearing from you. -The Hooked and Company Customer Care Team

Hi Beverly, we're happy to hear that you've enjoyed the books offered in our program. Please reach out to our Customer Care Team for assistance with adjusting your subscription to suit your family, we're always happy to help: https://hookedandcompany.zendesk.com/hc/en-us/requests/new We look forward to hearing from you.

Hi Dana, We're sorry to hear about your experience. You can reach our Customer Care Team at [email protected] or chat with us live Monday - Friday 9am to 5pm ET: https://hookedandcompany.com/. We look forward to hearing from you. -The Hooked and Company Customer Care Team

Thank you for taking the time to leave us a review, Terry. We pride ourselves on outstanding customer service and are thrilled to hear that you received nothing less! Happy reading! - Your Hooked & Co. Customer Care Team

We're thrilled to hear you're enjoying your subscription, Tracey! Happy collecting!

Hi Susan,感谢您的反馈。听到您的家人如此喜欢这些书，我们非常高兴！感谢您分享阅读的乐趣！

Hi Alexis, Thank you for your review! We love sharing these classic titles with your family and are thrilled we are able to deliver them directly to your door. Happy Reading!

Hi Edwin, Thank you for the awesome review. We are thrilled you are enjoying collecting with us! Happy Reading!

Hi Heather, We apologize for the surprise completion of the Disney Gold subscription. We’d love to help you continue to build your library, since keeping kids engaged in reading is a strong predictor of lifelong learning and success. Early Moments offers various book clubs to suit the learning needs of children with a wide range of interests. For ages 3-8, we offer Disney and Dr Seuss hardcover books with paper pages. Please send us a message using the contact details below if you would like assistance switching to one of these clubs. email: [email protected] message: www.facebook.com/earlymoments

Hi Tina, We are sorry we missed your email. We've searched out database and did not see anything from this email address. We’d love to help you continue to build your library, since keeping kids engaged in reading is a strong predictor of lifelong learning and success. Early Moments offers various book clubs to suit the learning needs of children with a wide range of interests. For ages 3-8, we offer Disney and Dr. Seuss hardcover books with paper pages. Please send us a message using the contact details below if you have any further questions: email: [email protected] message: www.facebook.com/earlymoments

Hi Charlene, We are thrilled to hear your family is enjoying your books! Thank you for sharing the gift of reading!

Thank you for the review Catherine. Happy reading to you and Zack!!

Hi there, We are sorry for any confusion. We do see that we refunded your most recent charge and cancelled your subscription as requested. Please reach out to us if you have any other questions. email: [email protected] message: www.facebook.com/earlymoments

Hi Ashley, We are thrilled your family is enjoying your books! Thank you for collecting with us.

Hi Ariel, Thank you for your review! We love sharing these classic titles with your family. Happy Reading!

Hi Misty, Thank you for the awesome review. We are thrilled you are enjoying collecting with us! Happy Reading!

Hi Lenora, Thank you for sharing the gift of reading with your Great Grandchildren! Happy Collecting!

Hi Stacy, We are thrilled you are enjoying our program! Happy Collecting!

Hi Joann, Thank you for sharing the gift of reading! Happy Collecting! - Your Early Moments Customer Care Team

Hi Shanta, We are sorry for any confusion. As a valued subscriber, you had qualified to receive seasonal packages. We sent out a detailed email with an order ready to ship. Since we did not hear from you, we assumed you wanted the package. We’ve gone ahead and issued a refund and cancelled this and future seasonal shipments. Please reach out to us if you have any other questions. email: [email protected] message: www.facebook.com/earlymoments