我6月24号订的
我6月24号订的 现在是8月5号了,我还没拿到。 当我发电子邮件时,他们给了我很多解释,需要多少天从棉田取棉花,需要多少天挥动绳子,需要多少天手工制作面料、设计和库存。 我已完成请求退款或我没有收到任何物品的请求,因此我通过抄送开始了争议流程。 他们是骗局
Zumbamboo(zumbamboo.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 61 条用户评价,属于活动与娱乐分类,口碑优秀。89% 的评价为 4 星及以上,7% 为 1 星;商家回复了 86% 的差评。数据最后更新于 2026-08-10。
我6月24号订的 现在是8月5号了,我还没拿到。 当我发电子邮件时,他们给了我很多解释,需要多少天从棉田取棉花,需要多少天挥动绳子,需要多少天手工制作面料、设计和库存。 我已完成请求退款或我没有收到任何物品的请求,因此我通过抄送开始了争议流程。 他们是骗局
5 月 1 日我订购了一套可爱的被子。现在是 8 月 4 日,我什至没有追踪号码。我并不富有。这对我来说是一笔大买卖,让我心碎。我真的很想拥有这个产品,但我正在失去信心。
We’re truly sorry for the long wait and completely understand how you’re feeling, especially since this was an important purchase for you. There were some unexpected issues with a small number of orders, and yours was unfortunately affected. The good news is that we have located your package and have been actively working with the carrier to get it moving again. To make up for the delay, we are upgrading your shipment to FedEx Express so it can reach you as quickly as possible. We truly appreciate your patience and the chance to make this right. We’re here with you and will continue to monitor your order closely until it arrives safely.
我是基本固体的粉丝,所以我希望他们尽快添加更多!但我无法抗拒他们现在的花卉和动物图案。他们太艺术了。运送到欧洲有点慢,但值得等待。
Thank you so much for your thoughtful feedback. We are really happy to hear you enjoyed the floral and animal prints. They are some of our favorites too. We also appreciate your suggestion about adding more basic solid designs and have shared this with our design team for future collections. Thank you again for your support and we hope to bring you even more styles you will love soon.
多么可爱的图案啊!该产品非常柔软,制作精良,非常适合您的欢乐!
Thank you so much for your kind words! We’re thrilled to hear you loved the soft feel and adorable patterns. It means a lot to us that it’s perfect for your little one!
还没有收到我的订单!我6月9日订购了被子,截至8月4日仍未收到订单。我也看不到它在运输途中的位置。现在他们说,如果我升级此评论,他们将退还我的钱。所以我会给它2分,直到我拿回我的钱。 Zumbamboo 我正在等待退款
We’re truly sorry for the frustration and the long delay with your order.Please rest assured that we have already reached out to you directly to investigate and resolve this as quickly as possible. Your order is very important to us, and this is not the experience we want for our customers. We’re currently checking with the shipping carrier and our production team to get a clear update on your package. We sincerely apologize again for the inconvenience and appreciate your patience. We will make sure to follow up with you shortly with a proper solution
我订购了错误的尺码,直到货到才意识到。我给他们发了电子邮件,他们立即回复了我。他们给我发送了正确的尺码,尽管这是我订购错误尺码的错。他们还让我保留那件不合适的。很棒的客户服务。
Thank you so much for your kind words! We’re really happy we could help get the right size to you. Mistakes happen, and we’re always here to make things as easy as possible for our customers. We truly appreciate your support and are so glad you had a great experience with us! If you ever need anything else, don’t hesitate to reach out
我的订单比我想象的要快得多,而且质量非常好。非常可爱,我的孙女很喜欢!
Thank you so much for your kind words! We’re so happy to hear your order arrived quickly and that your granddaughter loves it that truly means a lot to us. We really appreciate your support and hope to serve you again soon!
这是很棒的材料
Thank you so much for your kind words! We’re really happy to hear that you’re pleased with the material. We put a lot of care into choosing fabrics that are soft, comfortable, and gentle on the skin, so it means a lot to know you’re enjoying it. If you ever need anything or have questions in the future, we’re always here to help!
Thank you for your honest feedback. We’re glad to hear you liked the print! We’re sorry, however, that the fabric did not meet your expectations. Our products are made from bamboo fabric, which is designed to be soft, lightweight, and breathable, especially for sensitive skin, but we understand that preferences can vary. Your feedback is very important to us, and we’ll be sure to share it with our team as we continue to improve our products. If there’s anything we can do to make this right for you, please don’t hesitate to let us know
我给我的侄孙女和侄子买了几套可爱的衣服。不仅是圣诞节,还有明年的生日。我喜欢这种面料,我的侄女也喜欢竹子的坚固性。 谢谢 :)
We’re so happy to hear that you love the outfits and that your niece appreciates the quality and durability of the bamboo fabric. It’s wonderful to know they’ll be enjoyed not just for Christmas, but for special occasions throughout the year as well. Your support really encourages us to keep creating products that families love and trust. If you ever need any assistance or recommendations in the future, we’re always here to help. Wishing you and your family a joyful holiday season ahead!
很棒的客户服务!当我的尺码不合身时,他们主动提出免费给我寄一个新尺码
Thank you so much for your kind feedback! We’re really glad we could help find a solution and get you the right size. Your satisfaction means a lot to us, and we’re always here to make sure you have the best experience possible. If you ever need anything in the future, don’t hesitate to reach out
我订购了 2 件睡衣,支付了 68.00 美元,但只收到了 1 件。这张发票显示,这两件睡衣都在包裹中。我已经给该公司发了两次电子邮件,但没有收到回复。
We’re sorry for the confusion. We did send you a response about 6 days ago with the tracking information for the remaining pajama set. It may have been filtered into your spam or junk folder, so we kindly ask you to check there as well. For your convenience, we are happy to resend the tracking details again. Please let us know if you still cannot locate the email, and we will assist you right away. Thank you for your patience, and we’re here to help until your order is fully delivered.
活泼的短裤颜色美丽。喜欢这些印花,而且面料非常凉爽、柔软,适合我们在德克萨斯州的夏日早晨散步!期待我的宝贝女儿在德克萨斯州温暖的夏季和秋季穿着这些衣服。印刷品很珍贵😄 客户服务也很棒!
Thank you so much for your kind words! We’re so happy to hear that you love the prints and the soft, cooling fabric it means a lot to us. It’s wonderful to know your baby girl will be comfy during those warm Texas days. We truly appreciate your support and are always here if you need anything.
除了交货延迟外,我对为孙子订购的睡衣的质量非常满意。 材料上打印的照片质量一流,客户服务一流。 每当我就交货问题联系客户服务时,我总是收到快速回复。我非常感谢在我的担忧期间所采取的细心回应和纠正措施。我想说您不会对产品的质量感到失望,但请耐心等待。 德布·H
Thank you so much for your thoughtful feedback! We're really glad to hear you’re happy with the quality and prints, and that our team was able to support you along the way. We truly appreciate your patience with the delivery and your kind words about our service it means a lot to us.
我为我的孙子订购了一份圣诞礼物(是的,我在七月购物),在我订购并收到确认号码后,我注意到我订购了错误尺码的睡衣。我给他们发了一封电子邮件并解释了这个问题,我很快就收到了回复,他们已经解决了这个问题,当我收到回复时,他们已经纠正了我的错误。睡衣也太可爱了吧!
Thank you so much for sharing this! We're really glad we could help fix the size so quickly and get everything just right for your order. And how sweet to be shopping early for your grandson. We’re so happy you love the pajamas too!
在意大利面酱和后院的污垢之间,这些衣服已经见证了这一切。经过一点点处理,它们又看起来焕然一新了。我很惊讶这种布料对 3 岁狂野孩子的耐受力竟然如此之好。
Thank you so much for sharing this! We love hearing that the fabric can keep up with real-life messes and still come out looking great. Sounds like your little one is putting them to the ultimate test!We really appreciate your support and look forward to serving you again.
基于质量、价格、客户服务和运输时间,我 100% 推荐这家公司。光是品质,就值得一切。购买后,每次更新时都会向我发送一封电子邮件。每封电子邮件都详细且令人放心,因为它们让我了解运输和到达的每一步。即使在交货后,我提出问题,客户服务人员也会立即回复,为我提供帮助和解决方案。我一定会成为回头客!
Thank you so much for your kind words and for taking the time to share your experience. We’re truly happy to hear that you’re satisfied with the quality, pricing, and service. Keeping our customers informed and supported every step of the way is very important to us, so it means a lot that you noticed. We really appreciate your support and look forward to serving you again.
运输出现问题,但公司及时处理
Thank you for bringing this to our attention, and I’m truly sorry for the frustration and concern this situation has caused.Please rest assured that your order has been shipped, but it appears to be experiencing an unexpected delay with the carrier. We are currently escalating this directly with the shipping company to determine the exact status of your package. In some cases, tracking may not update even while the parcel is still in transit, but we agree that this delay is longer than expected and needs immediate attention. To resolve this for you as quickly as possible, we will: Continue to follow up urgently with the carrier Provide you with any updates as soon as we receive them If the package is confirmed lost, we will arrange either a replacement or a full refund based on your preference Your order is fully protected, and we will make sure you are taken care of. Thank you for your patience, and again, I sincerely apologize for the inconvenience.
很棒的客户服务!我的订单被推迟了,直到我的孙女回到西班牙的家后才到达,但该公司好心地提出免费发送更大尺寸的衣服,并允许我保留原来的衣服。连身衣绝对可爱,而且材质非常柔软。我真的很感激他们如此迅速和慷慨地解决了这个问题。
Thank you so much for your thoughtful review! We’re truly sorry again for the delay, but we’re very glad we could make things right for you. It means a lot to hear that you loved the romper and its soft material, and we’re especially happy you appreciated our resolution. Your support and understanding truly mean everything to us. We hope your granddaughter enjoys it, and we look forward to serving you again in the future!
超柔软睡衣,额外弹力,适合长时间使用 我们买了“上帝说我已经准备好了”看到我们的孙子穿着它们真是太令人感动了 会再次购买
Thank you so much for your kind words! We’re so happy to hear you love the softness and stretch of the pajamas. It truly means a lot to us that the “God Says I Am” set is special to your family what a beautiful moment seeing your grandson wear it. We really appreciate your support and look forward to serving you again!
共 61 条符合条件的评价