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Zumbamboo

61 条评价

4.561 条评价
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关于 Zumbamboo

数据更新
网站
zumbamboo.com
分类
活动与娱乐
所在地
United States · Sheridan
状态
待认证
近 12 个月
61 条评价
差评回复率
86%(6/7 条)
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Zumbamboo靠谱吗?

Zumbamboo(zumbamboo.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 61 条用户评价,属于活动与娱乐分类,口碑优秀。89% 的评价为 4 星及以上,7% 为 1 星;商家回复了 86% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Stephanie · 写过 2 条评价 · 体验于 2026-07-28 ·

很棒的客户服务……当我……

很棒的客户服务……当我收到订单时,宝贝几乎无法放进去……他们免费发送更大尺寸的产品,并允许我保留原件

Zumbamboo 回复2026-07-29

Thank you so much for your kind feedback! We’re really glad we could help make things right for you. We hope the new size fits your little one perfectly, and it means a lot to us that you’re happy with the resolution. If you ever need anything else, feel free to reach out anytime. Thanks again for your support!

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Jackie Rizzo · 写过 1 条评价 · 体验于 2026-06-26 ·

我的孙子喜欢棒球睡衣

个性化棒球睡衣可爱且高品质。该公司似乎也非常注重客户服务。

Zumbamboo 回复2026-07-27

We’re really happy to hear that you love the personalized baseball pajamas and their quality. It means a lot to us that you noticed our customer service as well. We always do our best to support our customers. We truly appreciate your support and hope to serve you again in the future.

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Dana Frack · 写过 1 条评价 · 体验于 2026-07-20 ·

很棒的客户服务

很棒的客户服务!认为我的订单数量有问题。他们检查了货物并向我保证有多个包裹。我及时收到了剩余的订单。我真的很感谢您的快速回复!

Zumbamboo 回复2026-07-26

Thank you so much for your kind feedback! We’re really glad we could assist you and provide clarity on your shipment. It’s great to hear that everything arrived safely and on time. We truly appreciate your support and look forward to serving you again!

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Meghan Guthrie-Baker · 写过 1 条评价 · 体验于 2026-07-23 ·

很棒的客户服务

Zumbamboo 回复2026-07-25

Thank you so much for your kind words! We’re really happy to hear you had a great experience with our customer service. Your support means a lot to us, and we look forward to serving you again soon.

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ldak · 写过 3 条评价 · 体验于 2026-07-17 ·

他们的产品质量很高……

他们的产品质量高,款式和印花非常可爱!面料非常柔软,适合小孩子的皮肤。

Zumbamboo 回复2026-07-23

Thank you so much for your kind words. We’re delighted to hear that you love the quality, styles, and prints of our products. It means a lot to us that the fabric feels soft and gentle on your little one’s skin, that’s exactly what we aim for. We truly appreciate your support and hope you continue to enjoy our products.

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Molly S · 写过 1 条评价 · 体验于 2026-07-19 ·

世界杯足球睡衣

我为我的孙子订购了 2 套世界杯足球睡衣。 它们非常可爱和柔软,并且在确认的时间内交货。 我 8 岁的孙子很喜欢它们,2 岁的孙子似乎也对它们很满意——还不太会说话!

Zumbamboo 回复2026-07-23

Thank you so much for your kind words! We’re absolutely delighted to hear that your grandsons love their World Cup PJ sets. It means a lot to us that you found them soft, cute, and delivered on time. We hope they continue to enjoy wearing them!

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Annie Newman · 写过 2 条评价 · 体验于 2026-07-21 ·

我尝试过所有的竹子品牌,Zumbamboo 无疑是赢家。

价格点、印花选择和面料重量都很完美。这是奢华与实用的最佳结合点。我现在不买其他品牌了。我的托儿所是 100% Zumbamboo,我为此感到自豪!

Zumbamboo 回复2026-07-21

Thank you so much for your amazing feedback! This truly means the world to us Your support and trust really motivate us to keep improving and bringing the best for you and your little ones. Thank you again for being such a valued customer!

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Lori Logue · 写过 1 条评价 · 体验于 2026-07-20 ·

在这家公司的丰富经验

在这家公司的经历很棒!他们为我的孙子们设计的衣服质量非常好。 我强烈推荐

Zumbamboo 回复2026-07-21

Thank you so much for your kind words We’re truly happy to hear that you love the quality of our clothing for your grandchildren. Your recommendation means a lot to us and really motivates our team to keep doing our best! We hope to have the chance to serve you again soon

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Amy · 写过 3 条评价 · 体验于 2026-07-18 ·

我订购了一条个性化的婴儿毯......

我订购了一条个性化婴儿毯,但中间名拼写错误。 所以我就此事联系了他们,他们毫无疑问地为我更换了它。我强烈推荐 Zumbamboo 来满足您孩子的所有需求。很棒的公司,值得合作。 感谢 Zumbamboo 让我快乐😊

Zumbamboo 回复2026-07-21

Thank you so much for your kind words We’re really sorry again about the name issue, but we’re so glad we could make it right for you. Your support and recommendation truly mean a lot to our team! We hope you and your little one will love the new blanket. If you ever need anything else, we’re always here for you!

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Katie L · 写过 1 条评价 · 体验于 2026-07-19 ·

睡衣很柔软,印花也很……

睡衣非常柔软,印花也很可爱。

Zumbamboo 回复2026-07-20

Thank you so much for your kind words! We’re so happy to hear that you love how soft the PJs are and that you find the print adorable that truly means a lot to us! We hope you continue to enjoy them, and please don’t hesitate to reach out if you ever need anything.

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Katy Franklin · 写过 1 条评价 · 体验于 2026-07-19 ·

我在 7 月 1 日订购了一条绗缝毯子......

我在 7 月 1 日订购了一条绗缝毯子,19 天后我仍在等待它完成并发货。每次我联系他们时,他们都会很快回复电子邮件,但大多数电子邮件只是解释说,他们的高质量产品需要时间,当我收到它时我会多么幸运,以及它如何值得等待。我还收到了生产和运输产品需要多长时间的时间表,但已经超出了该时间表 4 天。 9 天前我还收到一封电子邮件,说我的商品“几乎准备就绪”,并且根据电子邮件,已经处于“最终”和“质量控制”阶段超过 5 天。我无法从他们那里得到关于我的产品何时发货的实际答案。对于产品尚未发货而言,3 周的时间绝对是不可接受的。

Zumbamboo 回复2026-07-20

Thank you for your honest feedback, and we’re truly sorry for the frustration this experience has caused. We completely understand how disappointing it is to wait longer than expected, especially when the timeline shared has not been met. Our quilted blankets are made-to-order and go through multiple stages, including quilting and detailed stitching, which can sometimes take longer than anticipated. That said, we recognize that your order has exceeded the expected timeframe, and this is not the experience we want for our customers. Please rest assured that we are actively following up with our production team to expedite your order and get it shipped out as soon as possible. As soon as it is dispatched, you will receive a tracking update immediately. We truly appreciate your patience, and we’re committed to improving both our communication and turnaround time moving forward. If you’re open to it, please reach out to us directly with your order details so we can prioritize your case further. Thank you again for bringing this to our attention.

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Sarah · 写过 1 条评价 · 体验于 2026-07-18 ·

很棒的客户服务

我的货物有问题,他们给我寄了一个替代品。很棒的客户服务。我也喜欢 zippy 的质量。迫不及待地想看到我的小家伙一直在里面!

Zumbamboo 回复2026-07-19

Thank you so much for your kind words We’re really glad we could resolve the issue and that you’re happy with the replacement! It truly means a lot to us to hear that you love the quality of the zippy We hope your little one looks absolutely adorable in it. We’re sure they will! Thanks again for your support and for trusting our store

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Morgan Dickerson · 写过 1 条评价 · 体验于 2026-06-22 ·

采购周转不佳

由于尚未收到产品,因此无法评论产品质量,但仅仅为了 6 月 22 日下的订单而收取 10 美元以上的运费,而几乎一个月后仍然没有收到,这绝对是荒谬的。订购和交货之间间隔一个月是不可接受的。 更好地照顾您的客户。

Zumbamboo 回复2026-07-18

We’re truly sorry to hear about your experience and completely understand your frustration regarding the delivery time. For orders under $80, the economy shipping fee is $6.90, which is a carrier fee. We do not profit from this charge. That said, we understand that the overall wait time has not met your expectations, and we sincerely apologize for the inconvenience caused. We’re actively working on improving our processing and shipping times to provide a better experience for our customers. Thank you for your feedback. It truly helps us do better, and we appreciate your understanding.

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Sharon Nocero · 写过 1 条评价 · 体验于 2026-07-13 ·

客户服务非常出色

客户服务非常出色!非常可爱的睡衣,质量也很好。 我会再次向他们订购,对他们非常满意。

Zumbamboo 回复2026-07-18

Thank you so much for your kind words. We truly appreciate it! We’re so happy to hear you love the pajamas and had a great experience with our customer service. It means a lot to us that you’d order again! We look forward to serving you again soon. Thank you for your support!

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Elianna Newman · 写过 3 条评价 · 体验于 2026-07-17 ·

双拉链不会像其他品牌那样聚集在下巴下方。

这是一个小细节,但却是一件大事!其他 zippies 总是戳我宝宝的脖子,但 Zumbamboo 有一个真正有用的小织物防护罩。他保持舒适并受到保护。拉链本身的质量也非常高且光滑。

Zumbamboo 回复2026-07-18

Thank you so much for sharing this. We’re really happy to hear your little one is comfortable and protected! That zipper guard is something we pay special attention to, so it means a lot to know it’s making a real difference. We’re also glad you’re loving the smooth, high-quality zipper! Your feedback truly means a lot to us, thank you again for your support!

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Darlene Falzo · 写过 1 条评价 · 体验于 2026-07-12 ·

喜欢这些超柔软的睡衣!

我订购的睡衣非常柔软,我的孙女非常喜欢它们!客户服务也非常迅速地回答我向他们提出的任何问题。 我绝对会推荐这些睡衣!

Zumbamboo 回复2026-07-17

Thank you so much for your kind words! We’re absolutely delighted to hear that your granddaughter loves the pajamas and that you had a great experience with our customer service Your recommendation truly means a lot to us. It really motivates our team to keep doing our best! We look forward to serving you again in the future!

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Kathleen Sassolino · 写过 2 条评价 · 体验于 2026-07-14 ·

优秀的客户服务

为我的孙子们点了意大利面睡衣。下订单后发现我犯了一个错误。联系了该公司,他们回复很快,并能够更改我的订单。客户服务非常有帮助。之前在他们家订过,材质柔软,有弹性,做工很好。设计很可爱,每个人都喜欢它们!

Zumbamboo 回复2026-07-16

Thank you so much for your kind words! We’re really happy to hear that our team was able to assist you quickly and get your order updated without any trouble. It means a lot to us that you’ve ordered from us before and continue to trust our products. We’re especially glad to know your grandchildren loved the pasta PJ’s that truly makes our day! Thank you again for your support. We look forward to serving you again in the future!

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Bella CamMeloLiyah · 写过 1 条评价 · 体验于 2026-07-15 ·

我喜欢我的可折叠连衣裤……

我喜欢带有我孩子名字的隐形连衣裤上帝说我很漂亮

Zumbamboo 回复2026-07-16

Thank you so much for your kind words! We’re so happy to hear that you love the convertible rompers with your children’s name that makes them even more special Thank you again for your support. We hope to create more pieces you’ll love in the future!

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proud gram · 写过 1 条评价 · 体验于 2026-07-01 ·

竹枕实在是太软了!!

竹枕实在是太软了!!!我订购了错误的尺码并给他们发了电子邮件,他们很快就给我回了电子邮件,他们应该发送另一种尺码。很棒的客户服务!

Zumbamboo 回复2026-07-16

Thank you so much for your lovely feedback! We’re so happy to hear that you love how soft the bamboo sleepers are that’s exactly what we aim for We’re also glad our team could assist you quickly with the size exchange. Your satisfaction means a lot to us, and we truly appreciate your support! We hope the new size fits perfectly, and we look forward to serving you again soon!

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Ann · 写过 2 条评价 · 体验于 2026-07-07 ·

优质睡衣

优质睡衣!真的很感动。说实话,客户服务更好。运输确实需要更长的时间,但没什么大不了的。

Zumbamboo 回复2026-07-15

Thank you so much for your kind words! We’re really happy to hear that you love the quality of the PJs and had a great experience with our customer service We also truly appreciate your understanding regarding the shipping time. As a small team, we’re always working to improve both our production and delivery speed. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out. We’re always here to help!