Early Moments

Hi Chelsa, With few exceptions, our prices are as good or better than you'll find elsewhere for books of this size and quality, and these are your favorites from childhood, delivered right to your door. We can confirm that your subscription is cancelled, you will not be charged again. Thank you for reading with us!

Hi Dana, We are thrilled your granddaughter is enjoying her books. Thank you for sharing the gift of reading!

Hi Andrea, We are thrilled to hear you are enjoying our program. Happy Reading!

Hi Lisa, We are distressed to hear you have not received your packages. We are showing that all shipped books have been delivered to the address on file. Please reach out to us and we will resolve this right away. email: [email protected] message: www.facebook.com/earlymoments

Hi Brianna, We are sorry to hear you have had trouble with your online dashboard. Please reach out to us and we will trouble shoot this right away. email: [email protected] message: www.facebook.com/earlymoments

Hi Tamira, We are thrilled you are enjoying collecting with us! Happy Reading! - You Early Moments Customer Care Team

Hi Michael, Thank you for sharing the gift of reading! Happy Collecting! - Your Early Moments Customer Care Team

Hi there, We are thrilled you are enjoying the books. We want to ensure you are receiving our future shipment and tracking emails as expected. Please reach out to us and we will get this resolved right away. www.earlymoments.com/dashboard email: [email protected] message: www.facebook.com/earlymoments

Dear Lakendra, We're sorry for any confusion. It looks like you cancelled your seasonal packages, but your monthly subscription was left active. We can confirm that your monthly subscription is now cancelled as well. Thank you for reading with us, - Your Early Moments Customer Care Team

Hi Cynthia, Thank you for the 5 star review. We are thrilled you are enjoying the program! Happy collecting!

Thank you for the wonderful review. We are thrilled your daughter is enjoying our Disney and Dr. Seuss collections. Happy Reading! - Your Early Moments Customer Care Team

We appreciate the 5 star review Keisha! Thank you for sharing the gift of reading. - Your Early Moments Customer Care Team

Thank you for giving the gift of reading, Anne!

Thank you for your 5-star review! We are thrilled to have you collecting with us!

Hi Jeanine, We're so thrilled to hear that your grandchildren are enjoying their books! Thank you for giving the gift of reading! - Your Early Moments Customer Care Team

Hi Kory, We're very sorry for any confusion and frustration regarding the welcome package and you account. When we set up an offer specifically for new subscribers, it is structured around knowing a customer has a long-term interest in our product, and thus we can give a very deep discount. If you express that you do not intend to continue a subscription with us, and cancel before the welcome package even ships, our system automatically stops shipment on the welcome package. We're sure you can understand that sending deeply discounted packages to those who do not intend to subscribe would not be sustainable. You certainly may cancel your subscription at any point in the future, but if you cancel before the welcome package ships, you become ineligible for that discounted package.

Hi Travis, We're sorry for any confusion. We’re strictly a subscription program, as outlined clearly at checkout in our Membership Agreement. But we get it, life's busy and it's possible to miss the details! You can log into your account 24/7 to make changes to your subscription or contact us and we'll assist! Your subscription is cancelled and you will not be charged again. Please reach out if you need any additional assistance. www.earlymoments.com/dashboard email: [email protected] message: www.facebook.com/earlymoments

Hi Taleesha, We are thrilled your daughter is enjoying her books. Thank you for collecting with us! Happy Reading! - Your Early Moments Customer Care Team

Hi Nancy, We are so sorry to hear this. We want to make this right. Please reach out to us directly so we can resolve this right away. email: [email protected] message: www.facebook.com/earlymoments - Your Early Moments Customer Care Team

Hi Diane, We are thrilled you and Lizzie are enjoying reading these books together. Thank you for collecting with us! -Your Early Moments Customer Care Team