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爱好与工艺品

East Coast Collector's Service

64 条评价

4.764 条评价
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关于 East Coast Collector's Service

数据更新
网站
eastcoastcollectorsservice.com
分类
爱好与工艺品
所在地
United States · Tarrytown
状态
待认证
近 12 个月
64 条评价
差评回复率
100%(4/4 条)
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East Coast Collector's Service靠谱吗?

East Coast Collector's Service(eastcoastcollectorsservice.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 64 条用户评价,属于爱好与工艺品分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Carl Cannon · 写过 1 条评价 · 已认证 · 体验于 2026-05-03 ·

订购很简单,没有压力……

对于不熟悉使用电脑的人来说,订购既简单又无压力

East Coast Collector's Service 回复2026-08-02

glad your items arrived safe! Enjoy!

B
Big Danny · 写过 29 条评价 · 已认证 · 体验于 2026-04-27 ·

一如既往的优秀

质量上乘的照片和亲笔签名完好无损,及时且包装完好。很棒的人打交道。强烈推荐。

East Coast Collector's Service 回复2026-08-02

Glad your items arrived safely! Enjoy!

B
Billy Teltsher · 写过 3 条评价 · 已认证 · 体验于 2026-04-06 ·

东海岸收藏家服务是…

东海岸收藏家服务中心是获取签名的可靠来源。

East Coast Collector's Service 回复2026-08-02

Glad your items arrived safely! Enjoy!

J
Joe G. · 写过 8 条评价 · 已认证 · 体验于 2026-04-05 ·

良好的沟通和跟进

良好的沟通和跟进。会再次做生意!

East Coast Collector's Service 回复2026-08-02

Glad your items arrived safely! Enjoy!

A
Andrew NORIEGA · 写过 1 条评价 · 已认证 · 体验于 2026-04-01 ·

我对我的经历感到非常失望……

我对我在东海岸收集服务的经历感到非常失望。关于履行的沟通很少。在填写文件时,它询问我们想要什么签名。我要求在我发送的签名球衣上提供角色姓名。直到通过电子邮件到达的那天,签名者才发现签名者不会这样做。如果它不可用,为什么它甚至成为调查中的一个选项?当被问及履行时间范围时,他们告诉你,当你得到它时,你就会得到它。签收后等了快2个月才收到。 沟通很少。 回复... 你的名字叫东海岸集合服务。你这个商家为我的顾客提供了外出给我签名的服务。你对我的期望设定了明确的期望。直到产品快到我家时,我才收到一封关于我做了什么或没有得到什么的电子邮件。我不得不在演出后 6 周给你发电子邮件,你的回复是我们已经出去演出了。发送的时候我们就发送。显然不是我们商定的期望。我们都不知道格洛弗先生的健康状况。您从来没有因为没有履行我们的交易而表示过歉意。我是一名企业主。当我没有满足客户的期望时,我会做出正确的决定。这就是一个好的企业主所做的。你不会找借口并责怪其他人。不用担心。我不会再使用你们的服务了..

East Coast Collector's Service 回复2026-07-03

This couldnt be futher from the truth. For starters you placed an order on March 4th with a send in deadline of march 14th. Send in deadline are not signing dates. Your order shipped back to you on april 6 with your supplied SASE. As explained to you due to Mr. Glovers health he was not able to write any character name inscriptions, which we did not charge you for. If you watched the news this week he has been everywhere because he has alzheimers disease. We were not aware of that he could not write inscriptions until day of signing, and we wouldnt know in advance since its a convention and not a signing we own. Additionally on April 16th you were complaining that your item had not arrived yet, and claimed you spent 1000s of dollars which is also not true since your order with authentication was $162. We explained to you that we shipped your item on April 6the and shipping delays happen and is out of our control, which you did not seem to understand nor care. Items are delayed all the time. Signers have the right to refuse any item or inscription at their discretion without any advanced notice. This is standard in the autograph industry. You're welcome for having your item perfectly and authentically autographed and shipped to you in under 3 weeks after a signing event. Once again we are not in control of the signer or their rules or health when it comes to anything other than having an item autographed and we are also not in control of any shipping delays by USPS/UPS. reply: we never once said we send it when we send it. We literally sent you a shipping notification. We literally said a pre-paid label that your provided and didnt have your own tracking for aas well as shipping delays is out of our control. We literally told you the day we shipping your item about his health issues and inability to sign anything other than his name. Thats more than any other company would do. If you cant understand a signers health issue at a convention that si out of any companies control, or a shipping delay from carrier that is out of our control, or feel free not to order from us

N
Nate Devlin · 写过 5 条评价 · 已认证 · 体验于 2026-03-21 ·

物品很棒

East Coast Collector's Service 回复2026-07-03

glad your items arrived safe. Enjoy!

P
Phil · 写过 2 条评价 · 体验于 2026-06-01 ·

优秀的沟通和产品...

良好的沟通和及时退回的产品将再次开展业务

East Coast Collector's Service 回复2026-07-03

glad your items arrived safe. Enjoy!

K
Kenny Houser · 写过 4 条评价 · 已认证 · 体验于 2026-03-12 ·

我1000%信任那些人

East Coast Collector's Service 回复2026-07-03

glad your items arrived safe. Enjoy!

C
Consumer · 写过 2 条评价 · 已认证 · 体验于 2026-03-12 ·

五颗星所有wsy

East Coast Collector's Service 回复2026-07-03

glad your items arrived safe. Enjoy!

D
Deren Bagsby · 写过 2 条评价 · 体验于 2026-05-11 ·

客户服务很差

客户服务很差。好争论。不屑一顾。不回复电子邮件。强烈建议不要使用此服务。

East Coast Collector's Service 回复2026-07-03

Lets tell the full story... Customer's send in item never arrived for a convention signing. Terms & conditions, agreed to upon checkout, specifically state customer's items must arrive on time and is solely customers responsibility as talent/agents/promoters are paid in advance. Customer's item never arrived at all. Customer refused to give us tracking to prove to us his item was delivered and possibly our error for a missed item. Bottom line is talent/promoters were paid a week in advance & final count numbers are given at that time. It's no different than missing a concert that you paid for tickets, or a flight that you didn't show up for etc. Its solely your responsibility to show up (make sure your item shows up on time). We do not have customers item and we never did otherwise we would of had it signed and shipped it back like the 1000s of 5 star customer reviews we have all over social media. Customer simply does not understand this, nor can he prove his item was ever shipped to us/arrived despite our consistent requests to provide us a tracking number for his item.

D
Deren Bagsby · 写过 2 条评价 · 体验于 2026-05-11 ·

我强烈建议不要使用这个......

我强烈建议不要使用这家公司。客户服务很差。项目从未签名。不要浪费你的钱

East Coast Collector's Service 回复2026-05-11

Lets tell the full story... Customer's send in item never arrived for a convention signing. Terms & conditions, agreed to upon checkout, specifically state customer's items must arrive on time and is solely customers responsibility as talent/agents/promoters are paid in advance. Customer's item never arrived at all. Customer refused to give us tracking to prove to us his item was delivered and possibly our error for a missed item. Bottom line is talent/promoters were paid a week in advance & final count numbers are given at that time. It's no different than missing a concert that you paid for tickets, or a flight that you didn't show up for etc. Its solely your responsibility to show up (make sure your item shows up on time). We do not have customers item and we never did otherwise we would of had it signed and shipped it back like the 1000s of 5 star customer reviews we have all over social media. Customer simply does not understand this, nor can he prove his item was ever shipped to us/arrived despite our consistent requests to provide us a tracking number for his item.

M
Mitchell Fredrickson · 写过 1 条评价 · 体验于 2026-05-07 ·

蒂姆·托菲尔球

订购了一款蒂姆·托菲尔 (Tim Teufel) 签名并刻字的 MLB 球,结果非常完美!退货运费也超快!网站订购系统很棒并且非常易于使用。

East Coast Collector's Service 回复2026-05-11

Glad your items arrived safely! Enjoy!

P
PETER KATSUFRAKIS · 写过 8 条评价 · 已认证 · 体验于 2026-02-02 ·

我亲自去找人们寻求质量……

我向人们寻求顶级明星的优质亲笔签名。

East Coast Collector's Service 回复2026-05-11

Glad your items arrived safely! Enjoy!

F
Fernando · 写过 1 条评价 · 体验于 2026-05-01 ·

我收藏了很久

我收藏了好久了!而很多公司都达不到要求!但东海岸收藏服务总能完成任务。他们让我的很多海报看起来棒极了,成为了宝藏。布莱恩总是向我解释,并且总是友善地给我建议以避免出现问题!最好的部分是他们 100% 值得信赖,我永远不需要跟进!布莱恩总是走在时代的前沿!

East Coast Collector's Service 回复2026-05-11

Glad your items arrived safely! Enjoy!

S
Ski · 写过 3 条评价 · 已认证 · 体验于 2026-02-01 ·

伟大的运动员需要签名

伟大的运动员需要签名。小心且及时地运回。

East Coast Collector's Service 回复2026-05-11

Glad your items arrived safely! Enjoy!

B
Butch Rivet · 写过 1 条评价 · 已认证 · 体验于 2026-01-31 ·

通常会有很棒的经历,但是……

通常会有很棒的体验,但这次寄回的卡片没有任何保护,而是用纸包裹着。卡受到了一点损坏。通常比这更好。

S
Ski · 写过 3 条评价 · 已认证 · 体验于 2026-01-19 ·

让您随时了解签约情况

让您随时了解签约情况。大量提前通知。有组织且专业。发送索要签名的物品可快速退货。

East Coast Collector's Service 回复2026-04-21

glad your items arrived safe! Enjoy!

D
Dee M · 写过 38 条评价 · 已认证 · 体验于 2026-01-11 ·

非常专业的公司,但遗憾的是……

非常专业的公司,但遗憾的是,由于 UPS 和美国海关扣留了我的物品数周,我没有及时签收我的物品,但已退款。 所以我会推荐他们。

East Coast Collector's Service 回复2026-04-21

glad your items arrived safe! Enjoy!

R
Ryan · 写过 4 条评价 · 体验于 2026-03-23 ·

今天我带着我的……来到了商店。

今天我带着我童年收藏的神奇宝贝卡牌来到商店,不知道我手里有什么,卡尔非常乐于助人,给了我一些很好的建议,主动提出为我定价整个系列,还重新包装了所有全息卡,这样它们就不会免费受到任何新的损坏,他的原话是“这是我的,我喜欢这样做,谢谢你把它们带进来”。多么真诚的一个人和一家很棒的小商店。我会回来接受他们的价格上涨,对于任何未来的业务 100% 会推荐。

W
William Butler · 写过 3 条评价 · 已认证 · 体验于 2025-12-12 ·

服务一流

一流的服务

East Coast Collector's Service 回复2026-03-31

Glad your items arrives safely! Enjoy!