Thank you for your kind words! We're so glad to hear that you've had a positive experience with our customer service team so far.
We truly appreciate your patience and trust in us. Please rest assured that your package is on its way, and we're confident it will meet your expectations.
If you need any updates on the tracking or have any questions, feel free to reach out anytime—we're always here to help!
We are truly devastated to read your message, and we sincerely apologize for the distressing experience you've had. This is absolutely not the level of service we strive to provide, and we completely understand your frustration.
First and foremost, we want to assure you that your concern is being taken very seriously. Mold on hair products is completely unacceptable, and we are deeply sorry that you received a defective item. We also acknowledge that the delay in your refund is well beyond our standard processing time, and we fully understand why you feel let down.
We have located your order and are currently investigating what went wrong with both the quality check and the refund process. Please rest assured, we are not ignoring your case.
Thank you so much for sharing your experience! We're truly touched by your kind words.
We're incredibly proud to have Rose on our team. She always goes the extra mile to make sure our customers are taken care of, and we're so glad she could get your package to you ahead of time.
Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Rose personally.
We look forward to serving you again soon!
X
Xania Mona · 写过 1 条评价 · 体验于 2026-06-15 ·
★★★★★
客服态度好,周到
良好的客户服务和周到,如果有问题他们会关心并帮助解决问题。
Eayon Hair 回复2026-06-22
Thank you so much for your kind words! We're truly grateful for your trust and understanding.
Our team always does our best to support our customers, and it means the world to us to know that you've felt cared for. Whenever an issue comes up, we see it as our responsibility—and our honor—to help resolve it as quickly and thoughtfully as possible.
Your feedback encourages us to keep improving. We look forward to serving you again in the future!
Thank you so much for your kind words! We're thrilled to hear you had a 100% positive experience with us.
It means a lot to know you love our products, appreciated our service, and enjoyed fast delivery. Your satisfaction is what we work for every day!
We truly hope to see you again soon. If you ever need anything, we're always here to help.
I
Imani Elexus · 写过 1 条评价 · 体验于 2026-05-28 ·
★★★★★
我不仅喜欢头发,而且……
我不仅喜欢这头发,而且它来得非常快,准时!他们也非常善于沟通且乐于助人。
Eayon Hair 回复2026-06-11
Thanks a lot for your lovely review! So glad the hair arrived on time and you're happy with our service. 😊
Thank you so much for your kind words! It was our pleasure to help expedite your order. Glad you're satisfied with both our service and product quality. Looking forward to serving you again!
K
Kerri Webster · 写过 2 条评价 · 已认证 · 体验于 2026-05-26 ·
★★★★★
头发很完美
头发很完美!如此美丽!快速运输是一个优点!
Eayon Hair 回复2026-06-11
Glad you love the hair! Thanks so much for your nice feedback 😊
Sorry to hear you're disappointed with the hair. We totally get your feedback about the texture and color quality. We'll take your thoughts seriously. Hope you find perfect boho hair next time!
S
Sonya Wright · 写过 2 条评价 · 体验于 2026-06-02 ·
★★★★★
客户服务非常好
客户服务非常好。答复很及时。我三天内就收到了我的头发,我非常喜欢它。艾扬的头发是最好的!!
Eayon Hair 回复2026-06-08
Thank you so much for your sweet words! So glad you received the hair quickly and love it 😍
It means a lot to us to have your continued patronage. We always strive to deliver great products and service. Feel free to reach out anytime if you need help!
M
Ms Karen · 写过 1 条评价 · 已认证 · 体验于 2026-05-26 ·
★★★★★
无脱落
非常柔软且易于使用。
Eayon Hair 回复2026-06-08
Happy to know it works perfectly for you!
A
April Johnson · 写过 1 条评价 · 体验于 2026-06-01 ·
★★★★★
超越
Eayon 的 Luna 竭尽全力确保我的订单快速发货! Eayon 的客户服务更上一层楼,永远不会让人失望……而且头发绝对是最好的!艾扬不要错过!! 👌🏾💕💕💕
Eayon Hair 回复2026-06-05
Thank you so much for your lovely feedback! It means a lot to our whole team. We’re thrilled Luna’s dedicated service and our hair products exceeded your expectations. We will keep maintaining top-tier service and premium hair quality, looking forward to your next purchase soon! 💖
Appreciate your nice comment! We’ll stick to great quality all the time 💖
N
Nicole · 写过 2 条评价 · 体验于 2026-06-03 ·
★★★★★
它始于超快速的运输和……
一开始是超快速的运输,然后头发的质量令人惊叹!我喜欢这个头发和这个公司🥰
Eayon Hair 回复2026-06-05
Thank you so much for your sweet words! Super fast dispatch and premium hair quality are always what we strive for. So happy you fall in love with our hair and brand, can’t wait to serve you again soon 🥰
H
Honey · 写过 3 条评价 · 体验于 2026-06-04 ·
★★★★★
满意的顾客❤️
令人惊叹的头发和令人惊叹的服务。快速运输。等不及要安装了😍🥰❤️
Eayon Hair 回复2026-06-05
Thanks tons for your wonderful compliment! Hope you have an awesome install experience, can’t wait to see your gorgeous hairstyle pics ❤️😍
P
Peta-Gaye Teape · 写过 1 条评价 · 体验于 2026-03-05 ·
★★★★★
最好的身体波浪人类四分叉头发!
我购买了 Body Wave 四分针头发来制作我的奇迹结。交货很棒,客户服务很棒。头发非常柔软,非常容易打理。线不太长并且混合得很好。让我告诉您质量......太棒了!惊人的!我留了两个多月的辫子,洗了几次头发,在海里游泳,从来没有戴过帽子(睡在发髻上)——它们看起来和我收到它们的那天一样棒。 除非我处理不当,否则零脱落。 清洗后我还对它们进行了几次热定型,零问题。辫子的取下是小菜一碟——取下后我清洗、调理并干燥,这些辫子看起来焕然一新。我正准备再订购一包把它们放回去。老实说,这是我第一次能够在辫子后重复使用人发。
Eayon Hair 回复2026-06-05
Thank you endlessly for such a detailed and heartfelt review! We’re overjoyed our Body Wave crochet hair exceeded all your expectations. It makes us proud to hear the hair held up wonderfully through ocean swimming, repeated washes, heat styling and two months of wear with barely any shedding, plus it restores like new after takedown for reuse. Your real-life wearing feedback means everything to us! Can’t wait for your new order and your next stunning hairstyle ❤️