We sincerely apologize for the delay in shipping your order and for the lack of communication regarding its status.
We are expecting a new shipment to arrive next week, and your order will be shipped as soon as the product is back in stock.
We understand how frustrating this delay has been, and we truly appreciate your patience. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team—we're here to help.