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Beauty & Well-being

Editors'Pick

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223 reviews

4.4223 reviews
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About Editors'Pick

Data updated
Website
editorspick.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
223 reviews
Replies to negative
46% (13/28)
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About this business

Editor’s Pick is your online source for top quality beauty and wellness products at low cost prices that don’t break the bank. Shop online from our curated selection of skin care, hair care, makeup, fashion, and other beauty and wellness products. Buy the brands you love with the savings and convenience of online shopping.

Written by the business, not verified by us.

Is Editors'Pick legit?

Editors'Pick (editorspick.com) has a 4.4 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently share that they love finding affordable prices and high-quality skincare products available directly on the site. People also genuinely appreciate the fast shipping times and the exceptionally easy-to-navigate ordering process, making the entire shopping experience a complete breeze. Furthermore, shoppers frequently mention that items always arrive safely packed, in brand new condition, and exactly as described. However, some customers also noted frustrating issues regarding unexpected extra fees automatically added for shipping protection during checkout. Additionally, some reviewers were not happy with experiencing difficulties when trying to cancel orders or reach customer support online.

Auto-generated from all reviews of this business. For reference only.

What people say

Positive experience

I read very mixed reviews about this website, but my personal experience was nothing but positive. I received grest communication from Editor's Pick. I got an immediate order confirmation email, an email when my item was shipped, and another when it was delivered. The shipping was very fast, and my perfume was 100% authentic and at a fraction of the cost at most stores. My entire transaction was flawless, and I'd highly recommend ordering from this site.

Authentic, freshness, affordable

I want to be honest—I know Editors’ Pick isn’t listed as an authorized retailer for some of the brands they carry, and even AI has pointed that out to me. That said, I’ve placed quite a few orders with them over the past two years, and my personal experience has consistently been positive. Everything I’ve received has been fresh, well within its shelf life, and has performed exactly as expected. So whenever it’s time to replenish my skincare stash, I’ll definitely continue checking Editors’ Pick for both price and freshness. PS: I found that EdiorsPick has real human customer service, not a machine when I contact them about my rewarding points.

Good luck cancelling…..

I was initially very impressed with the price I paid for the first two products I received along with quick shipping and great packaging. This past weekend I received notification of a recurring order which was preparing to ship with options to skip or cancel. I chose to cancel with additional reminders to keep the recurring order with incentives for discounts moving forward. I continued cancellation. Two days later was informed the item was shipped and credit card charged. I emailed immediately and have not heard back. I also called and left a message with no response. I am very upset and am concerned that my credit card is still on file.

Once they harvest your cell and email…

Once they harvest your cell and email and provide a 'discount' code it raises the price to make you pay more. It says 'free shipping' but then adds $5 for a 'shipping guarantee'. Totally a rip off to get your info and then charge the original price. Tried to call no. listed for Contact Us and get voicemail and no call back. Beware! Edit: They replied to the review but did not address the price increase for the item once I put in the 'discount code'. Also, I had already figured out how to remove the $5 charge for the shipping protection. Still have not gotten a return phone call and it has been several hours. Order now shows as shipped. Hopefully the order arrives.

Reply from Editors'Pick2026-08-25

Thank you for sharing your feedback. I understand your concern regarding the Shipping Protection charge and your preference not to have it included with your order. I have removed the Shipping Protection charge from your order, so you will not be charged for it. Your order will continue to process as normal. We sincerely apologize for any confusion or frustration this may have caused. We value your feedback and understand how important it is to have clear and transparent information throughout the ordering process. If you have any other questions or need assistance with anything else, please feel free to let us know. We’re happy to help.

You honored the original price...

You honored the original price...what I didn't like was asking a question; waiting overnight for an answerk and finding out the price went up literally overnight. It took a few times trying to find the original price online so that I could actually place the order. I did find it, and when I found it, it came up on your site. I appreciate that.

I have not received my product and it’s…

I have not received my product and it’s been a week since I got notification that I should have had it. I will probably future ordets Yes you definitely should have contacted me. I will watch my credit card closely. If I didn’t respond to this email I’d still be waiting. Poor customer service

Reply from Editors'Pick2026-08-24

Thank you for taking the time to share this feedback on your recent order, and I understand your frustration with expecting your package a week ago and still not having it. It looks like the delay is due to the item you ordered being out of stock, which has prevented your order from shipping on time. We should have communicated this clearly up front rather than leaving you to wonder where your package is, and I’m sorry that did not happen. As soon as the product is back in stock, we will be able to ship it out right away and you will receive an email with the tracking details. Should you have any questions, please feel free to reach out to us directly.

I still haven’t received my item and no…

I still haven’t received my item and no update. Now I need to reach out again to see what’s going on or get a refund. Terrible customer service

Reply from Editors'Pick2026-08-24

Thank you for taking the time to share this feedback on your recent order, and I understand your frustration with expecting your package a week ago and still not having it. It looks like the delay is due to the item you ordered being out of stock, which has prevented your order from shipping on time. We should have communicated this clearly up front rather than leaving you to wonder where your package is, and I’m sorry that did not happen. As soon as the product is back in stock, we will be able to ship it out right away and you will receive an email with the tracking details. Should you have any questions, please feel free to reach out to us directly.

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