Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
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Is eCosmetics.com legit?
eCosmetics.com (ecosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and the wide variety of skincare and beauty products available on the website. Shoppers often highlight the secure packaging that protects items during transit, alongside the very fast delivery service.
Though some reviewers experienced notable delays with order processing and shipping times, others encountered occasional stock availability issues. Consumers mentioned that packages can occasionally take longer than expected to arrive or face unexpected cancellations during periods of high demand. A few people also noted extra costs or confusion regarding shipping fees and website navigation during checkout.
Auto-generated from all reviews of this business. For reference only.
Scammy company. Purchased something slightly overpriced to get a 25 dollar gift card. Well, the gift card counts as a promo code so it can only be used on full price items because you cant use a seperate code as well.. like say a 20% coupon they sent me in my email. Thats enough for me to never repurchase from them again. They are overpriced as it is.
I haven’t received my product yet but the website was very easy to navigate through. The products were pictured and described clearly. The price was cheaper through here than getting it at my spa.
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the product, pricing, and delivery experience. We truly appreciate your support and look forward to serving you again!
Once ecosmetics found out I didn’t get my discount, they contacted me and gave me my discount no questions asked!
That’s customer service!
Good job!
Thank you!
Reply from eCosmetics.com2026-08-22
Thank you for your kind words! We are so happy to hear that you had a positive experience with our customer service and that we were able to assist you with your discount. We strive to provide our customers with the best possible experience, and we look forward to your next order with us!
No issues on my first order. Impressed how they even took care on Packing to make sure things were secured for shipment. Would so far recommend this company. Keep up the good work!!
Reply from eCosmetics.com2026-08-23
Thank you for your 5-star review! We’re so glad to hear that you had a positive experience with your first order, that your items arrived securely packaged, and that you would recommend us. We truly appreciate your support and look forward to you shopping with us again soon.
Excellent service. My order arrived within a week. Order was packaged carefully and delivered in tact. Would definitely order again from this site.
Reply from eCosmetics.com2026-08-22
Thank you for your great review! We are thrilled to hear you were pleased with the careful packaging and our fast shipping. Your satisfaction is our top priority, and we look forward to your future orders!
eCosmetics was, to some extent, just another online shopping platform (with a huge inventory).
However, my experience with a person in Customer Care Management was a mind-shifting experience! And I'm a loyal customer now because of her!
Reply from eCosmetics.com2026-08-22
Thank you for your 5-star review! We are so happy to hear that our customer care team provided such a positive and memorable experience for you. We truly appreciate your support and look forward to your future orders!
I ran out of my hair paste and shopped at two of my salons and they were out of the product. Found your website and bingo you had it! Easy to order and price was right. Thank you!
Reply from eCosmetics.com2026-08-22
Thank you so much for your wonderful review! We’re thrilled you were able to find the product you were looking for with us. We’re also glad to hear that ordering was easy and that you were happy with the price. We truly appreciate your support and choosing eCosmetics.
Very unhappy with the time my order got shipped . I have only ordered from eCosmetics because the warehouse is in Pompano beach . I live in Fort Lauderdale . However the shipment is going via Orlando . Took several days to finally get the shipping confirmation first DHL which is now transferring it to USPS . Crazy ! Disappointed because the package will arrive at some point, who know when and after I needed it as a gift.
Items were as described. Very good value and prompt service.
Will certainly do business with you folks again.
Awesome value.
Reply from eCosmetics.com2026-08-23
Thank you for your fantastic 5-star review! We're so pleased to hear that you found our items to be a great value and that you experienced prompt service. We truly appreciate your kind words and look forward to your future orders!
So far I haven't had any problems, but they were very pleasant
Reply from eCosmetics.com2026-08-21
Thank you so much for your 5-star review! We’re so happy to hear that you’ve had a pleasant experience with us so far. We truly appreciate your support and hope to continue providing you with a great experience!
I found out about your site I while searching on google. It shipped quickly.
I found out about your site while searching on Google. I ordered with a first time user discount. I got a shipping notice the very next day. Great service.
Reply from eCosmetics.com2026-08-21
Thank you so much for your wonderful review! We’re thrilled to hear that you found us and had a great experience with your first order. We’re glad your order shipped quickly, and we hope you enjoy your purchase. We truly appreciate your support and look forward to serving you again!
Was easy to order. Appreciated the discount. That is what made me order with you guys.
Thanks
Reply from eCosmetics.com2026-08-21
Thank you for your 5-star rating. We truly appreciate you taking the time to share your feedback and are glad to know you had a positive experience with us. Thank you for choosing us!
Thank you so much for your kind review! We’re delighted to hear that you’re happy with our selection of products. We truly appreciate your support, and we look forward to having you shop with us again soon!
Great selection of products. Reasonable prices. Shipped same day I ordered!
Reply from eCosmetics.com2026-08-22
We truly appreciate your 5-star review! We’re glad you enjoyed our selection, prices, and fast shipping. We hope you love your order, and we can’t wait to welcome you back for your next purchase!