Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
Written by the business, not verified by us.eCosmetics.com (ecosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and the wide variety of skincare and beauty products available on the website. Shoppers often highlight the secure packaging that protects items during transit, alongside the very fast delivery service. Though some reviewers experienced notable delays with order processing and shipping times, others encountered occasional stock availability issues. Consumers mentioned that packages can occasionally take longer than expected to arrive or face unexpected cancellations during periods of high demand. A few people also noted extra costs or confusion regarding shipping fees and website navigation during checkout.
Auto-generated from all reviews of this business. For reference only.I received the item I loved. It was packaged very carefully. Thanks!
Thank you for your 5-star review! We're thrilled to hear that you love your item and that it arrived carefully packaged. We truly appreciate your support and are grateful you took the time to share your experience. We look forward to your future orders!
Thank you for your wonderful 5-star review. We truly appreciate you taking the time to share your feedback. It means a great deal to us to know you had a positive experience. Your support is sincerely appreciated, and we look forward to continuing to provide the quality products and service you expect.
We truly appreciate your 5-star review! We're glad to hear you found a great price. We hope you love your order, and we can’t wait to welcome you back for your next purchase!
I had an issue with my very first order with a discount not being applied. I emailed customer service and they were so gracious and even corrected the issue, followed up by another 25% off coupon. Excellent customer service! Wish ALL companies treated their customers like this. Keep up the great work!
Thank you so much for your kind words! We're thrilled to hear that our Customer Care team was able to resolve the discount issue and make your first shopping experience a positive one. Your feedback truly means a lot to us, and we sincerely appreciate your support. We look forward to your future orders!
I get my products on time and they arrive in great condition and I received the same quality of products with a lesser price with my subscriptions. They have live customer service representatives, which are always appreciate and they are very helpful.
Thank you so much for your thoughtful review! It's wonderful to know you've enjoyed your experience with us. We're happy to hear that our customer care team were able to provide the support you need. We truly appreciate your support look forward to assisting you for many more orders to come!
The product I desired was very easy to order at an excellent price. I also appreciate the shipping updates as I await my product to be received.
Thank you for your 5-star review! We are happy to hear that you found the ordering process easy, enjoyed our competitive pricing, and appreciated the shipping information along the way. Your satisfaction is our top priority, and we look forward to your future orders.
My order from eCosmetics arrived on time and the packaging was great! The expiration dates are two years out, which indicates the products are newer. I will definitely order from them again.
We truly appreciate your 5-star review! We're glad to hear that your order arrived on time, was well packaged, and that you were pleased with the quality and freshness of the products. We truly appreciate your support and kind words. Providing an excellent experience is our top priority, and we can't wait to welcome you back for your next purchase!
Price and quickness of delivery..cannot find selección in stores
Thank you for your wonderful review! We're so happy we could help make a hard-to-find product easy to find. We truly appreciate your support and look forward to providing you with many more great experiences in the future!
My first order was unfortunately lost during delivery, which was very disappointing. However, the customer service team was professional, responsive, and kept me informed throughout the investigation. When the package could not be located, they quickly sent a replacement with a signature requirement, and I received it safely. I truly appreciate how they handled the situation and stood behind their customer service. Thank you,Kim , Lara and the eCosmetics team, for making things right. I will definitely order from eCosmetics again.
Thank you for sharing your experience! We're sorry your original package was lost, but we're glad our customer service team was able to keep you informed throughout the process and ensure a replacement arrived safely. Providing excellent service and making things right when issues arise is always our goal. Thank you for your patience and for giving us the opportunity to assist you. We truly appreciate your support!
E-Cosmetics processed my order within less than an hour of ordering. It is already shipped and on its way. Delivery time seems very fast. They are very responsive and have excellent quality products. I can't wait to get my Green Tea Citrus facial cleanser by Skin Script.
Thank you for taking the time to share your experience! We're delighted to hear that your order was processed quickly and that you were pleased with the service you received. We truly appreciate your kind words and your support. Thank you for choosing eCosmetics and for sharing your feedback with us.
Love the products, will be buying more! An inexpensive website that offers up a bunch of things I can't get locally.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love the products and are happy with the variety we offer. We truly appreciate you choosing us and are excited to continue providing you with great finds at great prices. We look forward to helping you discover more of your favorite beauty products in the future!
This company customer service is A+++. I placed an order on Saturday night and realized I ordered the incorrect size of the fragrance I wanted. I sent them an email hot an answer Sunday morning and was handled by Rosemary who was outstanding! They cancelled my existing order issued me a credit and I ordered the correct size! They now have a client for life! The selection and prices are excellent with free shipping discount on purchase price also saved sales tax makes this the perfect purchase. EXTREMELY WELL RUN COMPANY!
Thank you so much for sharing your wonderful experience! Your kind words about our customer service, selection, and pricing truly mean a lot to our team. Thank you for choosing us and for becoming a valued customer. We look forward to assisting you again soon!
eCosmetics has become one of my best and favorite online retailers for perfumes. I am a collector. Their prices and selection of new and classic ME and designer fragrances is hard to beat. They ship quickly, packaged neatly and securely. They also have excellent sales. Im here to stay! Thank you
Thank you so much for your wonderful 5-star review! We're honored to be one of your favorite places to shop for fragrances. It means a great deal to hear that you've had a great shopping experience with us. We truly appreciate your kind words and your support. Thank you for taking the time to share your experience!
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