Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
Written by the business, not verified by us.eCosmetics.com (ecosmetics.com) has a 4.5 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing and the wide variety of skincare and beauty products available on the website. Shoppers often highlight the secure packaging that protects items during transit, alongside the very fast delivery service. Though some reviewers experienced notable delays with order processing and shipping times, others encountered occasional stock availability issues. Consumers mentioned that packages can occasionally take longer than expected to arrive or face unexpected cancellations during periods of high demand. A few people also noted extra costs or confusion regarding shipping fees and website navigation during checkout.
Auto-generated from all reviews of this business. For reference only.Customer service helpful answered my question item arrived as said
We're so glad to hear that our customer service team was helpful and that your item arrived as expected. Thank you for sharing your positive experience with us!
Thank you so much for the 5 stars! We're thrilled you had a positive experience and enjoyed our discounts. We look forward to your orders in the future!
I had no issues ordering. It was quick and easy.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a quick and easy ordering experience. We truly appreciate your support and hope to see you again soon!
I didn’t like that. I received a code for 25% off, but it limited me on how much I could buy.. I also am annoyed that I made my first purchase ( worth $25 ) in a live show and I signed up ( was $10 ) and I was supposed to get $35 for a credit and I still never received it. I would like to buy a perfume de Marley Store and use my $35. I don’t know why the $35 has not shown up in my account.
Thank you for sharing your feedback. We sincerely apologize for the confusion and inconvenience you experienced while trying to apply the promotional code. We’d be happy to look into this for you including the store credit. One of our Customer Care team members has reached out to assist you. If you have any additional questions or concerns, please don’t hesitate to contact our Customer Care Team. We’re available via email, chat, or phone Monday through Friday from 8 a.m. to 9 p.m. EST, and Saturday and Sunday from 9 a.m. to 7 p.m. EST.
Fun experience, good product, decent shipping.
Thank you so much for your 4-star review! We’re happy to hear you had a fun experience and were pleased with the product and shipping. We truly appreciate your feedback and hope to make your next experience even better!
The best products at the best prices. Why shopping anywhere else!
Thank you so much for the amazing 5-star review! We’re thrilled to hear you’re happy with our products and prices. We truly appreciate your support and are so glad you choose to shop with us!
An item was going to arrive late and I had the option of canceling it. All the customer service people I’ve dealt with have been super nice and helpful.
Thank you for your 5-star review! We're so glad to hear that our customer service team was able to assist you with your order and provide a positive experience. We appreciate your kind words!
Site is easy to navigate. Price is competitive on many items especially if you pay close attention to the deals offered. There is good variety. Shipping has been quick with no incidents.
Thank you for your fantastic 5-star review! We're so pleased to hear that you find our site easy to use, our prices competitive, and our shipping quick and reliable.
I totally enjoyed shopping with eCosmetics, the website was user friendly and my item arrived very quickly. I will definitely be shopping with them again!
Thank you for your wonderful review! We're so happy to hear that you enjoyed your shopping experience with us, found our website user-friendly, and received your item quickly. We truly look forward to your future orders!
We're happy to hear that you found it easy. We appreciate your positive feedback.
Great product, good price, packaged for safety and carefully. Customer communication great, when package was delayed by shipper!
Thank you so much for your wonderful review! We’re so happy to hear that you’re pleased with the product, pricing, packaging, and our customer service. Your kind words truly mean a lot to us! We look forward to making your next experience a 5-star one! If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know. We truly appreciate your support!
Your website is very user friendly. I found the exact perfume I was looking for at a reasonable price. It shipped quickly and was packed well. It arrived in good shape.
We're so happy to hear that you had such a positive experience with us! We truly appreciate your kind words!
I was able to order the product w/o issues and received my items timely. 😊
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a smooth ordering experience and received your items in a timely manner. We truly appreciate your support and hope to have you shop with us again soon!
I was offered a discount code of 25% off with no way to enter the code. I was hoping I would find a place to enter the code (offered on a pop up from your website). I copied the code and looked for a place to put the code, however I was not provided with a space to insert it. I clicked next, hoping it would allow me to put it somewhere on the next screen, however the purchase completed. Please apply the discount to my purchase, or I will be leaving a poor review. Thank you.
Thank you for sharing your feedback, and we are sorry for the confusion regarding the 25% off offer. The promo code can be entered after adding a product to your cart, you’ll be directed to the Shopping Cart page. The coupon code box is located underneath the last item listed in your cart. Enter the promotional code in the box and click “Apply.” Once successfully applied, the updated total will be displayed before the “Proceed to Checkout” button. A customer service representative has reached out to you via email to provide further assistance. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Prices are really good with the discount. At first I thought the prices were too good and was skeptical. I put in an order anyway and it came in quick and well packaged. Ive already made another order and will continue to do so.
Thank you for your wonderful review! We truly appreciate your trust and continued business, and we look forward to your next order!
Thank you so much for your 5-star review! We truly appreciate your support and hope to see you again soon!
Someone was allowed to create an account using my name, email, and address without any level of verification to prevent fraudulent charges.
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand why this situation would be concerning. We take reports of unauthorized account activity seriously and want to make sure the matter is properly reviewed. One of our customer care representatives has reached out to you to assist you with this as soon as possible. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Thank you for the 5 stars! We are so happy that you had a positive experience. We look forward to your orders in the future!
Price was amazing compared to other retailers. Customer service was immediate.
Thank you for your fantastic 5-star review! We truly appreciate your positive feedback!
The price was very low for such a quality product.
We're so happy to hear you're pleased with the value and quality of our product! Thank you for sharing your positive experience.
213 reviews matching
