ELECOK.COM is the fastest-growing electronic component distributors.Our products include LCD screen, touch screen, LCD inverter, cooling fan, IGBT, power supply, etc.
I had to pay custom taxes, which were about the same of the price of the item i bought from this company. If i knew that the price would be the double, I would have never bought from their website. Custom taxes were not indicated in the total price shown on the order and the company indicated to the shipping company that i was the one to pay that. Never again!
ELECOK 回复2025-11-07
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Our customer service staff will contact you as soon as possible to resolve the issue.
Great experience. Fast shipping and prompt support
I chose to buy from elecock because, unlike other sellers, they promised the fastest shipping for the **NIdec GW15D12MS1AB-57 Z32 12V 0.29A 4-wire fan**, which I needed to repair my refrigerator myself.
They kept their promise, and a staff member promptly replied to my email requesting information.
I haven’t receive my fan yet it’s almost 3 weeks and not yet arrived
ELECOK 回复2025-08-06
Thanks for your feedback.
Can you tell us your order number? Or which product do you buy? Or tell us your email address?
We will do our best to solve your problem.
Costo del producto 20 dolares, costo de envio 80 dolares. MUY MAL !!!!
This is not about tariffs or taxes, but rather about FedEx fees. You charged me 31 USD in your invoice ( attacted) related to international shipping cost , and Fedex invoiced me another USD 43,56 ( 36 fees, + VAT 21%) to deliver the products to my house. So, to summarize the current status: the two coolers cost me USD 23,96, and I paid USD 74,56 to FedEx. My suggestion is to change the courier company for international shipments, given the high costs associated with FedEx.
El producto lo recibí. Pero para mi sorpresa, ELECOK me habia cobrado como costo de envío AR$ 35.417,50. Al llegar a mi casa el producto, Fedex me cobró otros AR$ 57.915,00 por el envió. Sinceramente, algo está mal. Una pena relamente que el envio me salio mas de 80 dolares, por un producto que salio 20 dolares, pagando en total mas de 100 dolares. Un sinsentido total !!!!
ELECOK 回复2025-06-05
Thanks for your feedback. We received your message.
Our customer service staff will contact you as soon as possible to resolve the issue.
Perfect. Very fast delivery to France. He asked for a photo of the old fan with the connectors to connect the 3-pin port to the correct location on the fan wires.
The quiet "Locked Rotor Sensor" fan worked immediately on the On-Line UPS.
Thank you very much.
_____
Parfait. Envoi très rapide en France. Il demande une photo de l'ancien ventilateur avec la connectique pour connecter le port 3 pins au bon endroit sur les fils du ventilateur.
Le ventilateur silencieux "Locked Rotor Sensor" a fonctionné du premier coup sur l'onduleur On-Line.
Merci beaucoup.
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