ELECOK.COM is the fastest-growing electronic component distributors.Our products include LCD screen, touch screen, LCD inverter, cooling fan, IGBT, power supply, etc.
I received a VERY nice invoice for imports - the right way to treat your customers. The Big Brother monster is insatiable - we should keep him on a diet if we can. Long live free trade! All merchandise came on time. Good packaging. Shipping costs very reasonable. Fast delivery. Thank you.
The last few purchases made, not all of the material has worked properly.
I am waiting for answers from the company.
Yes, they show interest in finding solutions.
ELECOK 回复2022-11-08
Thanks for your feedback.
Our customer service staff will contact you as soon as possible to resolve the issue.
If the product has quality problems, we can refund for free.
Ordered a part that was dead on arrival.
Then had to engage in a long argument with customer services who tried to insist on having a video of the part not working.
Eventually gave a refund, but less that the total that I had originally paid.
What a pain in the neck to deal with!
ELECOK 回复2022-10-27
Thanks for your feedback.
Can you tell us your order number? Or which product do you buy? Or tell us your email address?
We will do our best to solve your problem.
I had to connect with their customer service to get information on my order. Upon my emails I finally received the correct charger after 13 days shipping (option for fast delivery didn't meet the timelines).
I ordered an LCD screen from Elecok and paid for the order. I did not receive any feedback confirmation of order acceptance and information about the status of implementation. I wrote twice about this to elecok_service @ elecok and got no reply. I am waiting for an answer and at the moment I advise against using Elecok services. I often use online purchases of electronic parts and this is the first time I meet this approach to the custome
ELECOK 回复2022-10-07
Thanks for your feedback.
Can you tell us your order number? Or which product do you buy? Or tell us your email address?
We will do our best to solve your problem.