关于 Elephant Insurance
数据更新- 网站
- elephant.com
- 分类
- 金钱与保险
- 所在地
- United States · Richmond
- 状态
- 待认证
- 近 12 个月
- 100 条评价
- 差评回复率
- 100%(22/22 条)
Elephant Insurance靠谱吗?
Elephant Insurance(elephant.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 101 条用户评价,属于金钱与保险分类,口碑良好。73% 的评价为 4 星及以上,19% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 100 条。数据最后更新于 2026-08-11。
用户怎么说
试图取消但没有人在…
试图取消,直到周一才打电话!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We appreciate your feedback and we're sorry to hear you want to cancel. We would love the opportunity to help you. Please give us a call at 877-218-7865. Our business hours are Monday-Friday 8am-6pm Est. - JT
我参加大象保险已经有…
我已经购买大象保险几个月了,我有自动付款,所以我不知道他们每个月多收我 40 美元。 最重要的是,我是欺诈的受害者,所以我刚刚发现他们没有收到最后一笔付款,他们没有打电话给我,而是直接向 DMV 发送了一封电子邮件或信件,说我在与他们在一起几个月后没有保险,他们向我多收了 40 美元的额外费用,而且从未退还。他们没有联系我并拿钱,而是联系了DMV。这是一种非常阴暗的做生意方式
Thank you for sharing your feedback. We’re sorry to hear about your frustration and would like the opportunity to review your concerns regarding billing and communication. Please reach out to us at 877-218-7865, Monday–Friday between 8am–6pm est, so we can assist you directly. We value your business and are here to help resolve any issues. - JT
他们真的很照顾你
总是增加成本。
Thank you for your feedback. We understand rate changes can be frustrating, and we review pricing regularly to ensure fairness and accuracy for all customers. If you’d like to discuss your policy in more detail, please contact us at 877-218-7865, Monday–Friday between 8am–6pm. We're here to help. - JT
保险业的未来
我感谢您长期以来的忠诚,我唯一的抱怨是费率不断上涨。我在一定程度上理解了,但是有什么缓解的迹象吗?汽车保险业似乎正在追随失控政府的脚步。不断提高利润以实现利润最大化,同时降低我们的整体服务水平。请告诉我我错了!
Thank you for your feedback and for your loyalty over the years. We understand concerns about rising rates and how they affect our customers. Insurance premiums can be influenced by a variety of factors, including broader industry trends and economic changes. Please know that Elephant is committed to providing reliable coverage at competitive prices, and we continuously work to offer value to our customers. If you have questions about your policy or would like to discuss your specific situation, our team is here to help Monday–Friday, 8am–6pm EST at 877-218-7865. - JT
因悲伤而困惑
我非常喜欢他们的保险,也许会在接下来的两年里留下来,但作为一名退休人员,你会尝试按预付款进行安排,但在当前的环境下,这是行不通的。他们不断向我发送相互矛盾的消息,我的保险在付款后的某日被取消。真的,我不知道该做什么或相信什么,因为我已经很悲伤了。
I am very happy to hear that you have enjoyed your insurance with Elephant. We strive to make our processes as easy and clear as possible. Please give us a call at 877-218-7865 Monday-Friday from 8AM-6PM EST so that we can help you schedule your payments. I would also love if we could help clarify the conflicting messages and fix whatever issue is causing them. Thank you for your feedback and have a great weekend. - JT
很容易!
不可能取消。
无法在线取消,拨打和取消的号码太荒谬了!他们不停地谈论升职,却从不把我和一个人联系起来。我绝不会仅仅因为他们无法取消而推荐这家公司。绝对荒谬。也没有聊天机器人选项。
Thank you for your feedback. Here at Elephant, we understand that cancelling can be very stressful and we want to be able to address each unique situation with the care it deserves. Please give us a call at 877-218-7865 Monday-Friday between the hours of 8am-6pm EST so that we can address your concerns. - JT
有史以来最糟糕的客户服务
Thank you for your review. Here at Elephant, we strive to provide the best possible customer service to our HERD. We would love the opportunity to address your concerns and improve. Please give us a call at 877-218-7865 Monday-Friday from 8AM-6PM EST. -JT
小心大象汽车保险
在要求免费报价后,我收到了我的信用报告的收款。 该征收是为了不缴纳保单保费。
Thank you for reaching out and sharing your experience. We understand how concerning this must be. To help us understand your situation and work towards a resolution, please contact us at 877-218-7865, Monday through Friday, 8am–6pm EST. - JT
我强烈推荐大象保险
我强烈推荐大象保险。 2026 年 4 月,我在弗吉尼亚州罗阿诺克发生了一场车祸,他们很快就照顾了我。 我会把它们推荐给任何人。 他们有最优惠的价格并在 10 天内偿还我的费用。 他们是最好的。 谢谢大象。 长波
价格上涨
我一直记得,您在保险公司工作的时间越长,费率就越便宜。 我为 2 辆车支付了 400 多美元。 随着一切的价格上涨,这只是令人失望。 我们在拥有大象时保持了良好的记录,但再也负担不起价格了。 我喜欢大象,它们很友善、快速且可靠,但我再也买不起它们了。
Thank you for your loyalty and for sharing such kind words about Elephant. We truly appreciate the time you’ve been with us. We understand how frustrating rising costs can feel, especially right now, and we’re grateful you took a moment to share your experience. We’d love the chance to review your policy for any potential savings. Please give us a call at 877-218-7865. Our hours are Monday - Friday 8am-6pm EST. - JT
服务快捷!
典型的我,在错误的日期更新了我的汽车保险(让我的车有 3 天没有投保)。打电话给客服,几分钟之内就解决了。与我交谈的那位女士拥有出色的客户技巧(专业、礼貌且有趣)。它创造了一个“有压力”的时刻,干净、有趣、高效。斯科蒂
I am delighted that our customer service agent was able to help ease your stress and made for a memorable, happy experience. Here at Elephant, we pride ourselves on taking care of our HERD. If you ever need assistance in the future don’t hesitate to reach out! You can reach us at 877-218-7865 during our service hours Monday-Friday 8am-6pm EST. - JT
有史以来最差的保险公司
这家保险公司会把你搞砸的。我在驾驶我女朋友的车时发生了事故,而她和我一起在车里。事故发生后,我们去了医院,他们支付了她的住院费用,但没有支付我的费用。
Thank you for sharing your feedback with us. We understand how upsetting and frustrating it can be to deal with a situation like this, and we’re sorry to hear about your experience. For your privacy and security, we’re unable to discuss claim details publicly. We encourage you to reach out directly to our claims department at 877-218-7865, available Monday–Friday, 9 a.m.–5 p.m. EST, so we can review your concerns and offer assistance. - JT
过程很简单,也很切题。
我一直听说大象有...
我一直听说大象的价格最优惠,所以当我添加第四辆车时看到我的保单上涨时,我决定货比三家,人们没有错。但我刚刚收到一封电子邮件,威胁要提高我的费率,因为他们两年来都无法验证承保范围……我一直都有保险!我认为这只是因为它是一家小得多的公司,但它给了我一周的期限。我很高兴我注意到了它!现在,让我们看看我发送的内容是否足够。
Thank you for sharing your feedback and bringing this matter to our attention. We understand that questions about policy changes and coverage verification can be concerning, and experiences may vary based on individual circumstances. While we cannot discuss account details publicly, we would like the opportunity to review your situation and address any concerns directly. Please contact our team at 877‑218‑7865, Monday through Friday, 8 a.m.–6 p.m., so we can assist you and work toward a resolution. - JT
我必须说最糟糕的沟通......
我必须说有史以来最差的通讯保险公司。不到 5 星的保险公司给的比给的多。以保险价格无法与代理人交谈是其中之一,但在危机情况下无法理解代理人。我的儿子出了事故,汽车无法驾驶。需要拖走,我们拨打了紧急电话号码,在 6 个电话之后,没错,6 个电话被转移到错误的部门。放弃了拖车费用。直到周一早上 8 点才提出索赔,但上午 10 点仍然在线,没有任何解决方案。我打电话给对方保险公司,因为对方保险公司有故障,20 分钟后就得到了帮助。今天正在寻找其他供应!
Thank you for bringing this issue to our attention and sharing your experience with us. We understand that situations involving accidents and urgent assistance can be stressful, and that experiences may vary from customer to customer. While we cannot discuss account details publicly, we want to ensure your concerns are addressed promptly and look forward to resolving the issue. Please contact our team at 877‑218‑7865, Monday through Friday, 8 a.m.–6 p.m., so we can review your situation in detail and work toward a resolution. - JT
整个切换过程...
切换到大象保险的整个过程很简单,保费实际上是我旧保险的一半!不被保险公司坑蒙拐骗真是太好了。客户服务也是一流的。
优惠价格
优惠的价格,易于浏览的网站,没有废话。
