Eric Javits

Thank you so much for your kind words! We're delighted to hear that you love our hats. We're also sorry to hear that your shipping experience hasn't met your expectations. We understand how frustrating delays can be, especially when you're looking forward to receiving your order. We appreciate you sharing your experience, and we'll be sure to pass your feedback along to our team as we continue working to improve our shipping process. If you ever need assistance with an order, please don't hesitate to reach out to our Customer Service team. We're always happy to help. Thank you again for your feedback. Eric Javits Team

We truly value your wonderful feedback, so thank you very much! Knowing that you are pleased with our products matters a lot. Hearing this makes us very happy because we put a lot of effort into what we create. We're always available if you need anything, and we hope you keep loving them! Eric Javits Team

Never disappointing is a promise we take very seriously, and knowing we have earned that trust from you means the world to us! We cannot wait to keep delivering for you again and again! Eric Javits Team

Thank you for taking the time to share your feedback. I'm sorry your order took longer than expected. I know how stressful it can be when you're hoping to receive something before an important event like a wedding. We're grateful for your continued support and are so happy to hear you love your Eric Javits hats. We hope this one arrived in time and that you'll enjoy it just as much as the others. Thank you again for your feedback. Eric Javits Team

"True artisan work" — those three words mean more to us than we can express. Eric Javits has always believed that a great hat should be as enduring as it is beautiful, and knowing that you feel that in every stitch and every wear is the ultimate compliment. Hats that hold their shape, styles that stand the test of time, quality that never wavers — that is the standard we hold ourselves to with every single piece, and reviews like yours remind us that we are right on track. Thank you so much for your incredibly kind words and for being such a discerning and loyal fan of our work. It is customers like you who truly inspire us to keep crafting with passion and purpose! Eric Javits Team

We hope you are absolutely loving your new piece and we cannot wait to have you back for your next one! Eric Javits Team

We hope you have the most incredible trip and that your hats turn heads everywhere you go! Thank you so much for your loyalty and enthusiasm — it truly means the world to us. We cannot wait to be part of your European adventure! Eric Javits Team

We are so sorry about the UPS mix-up, but we are beyond thrilled our team was able to stay on top of it with you until your hat safely made it home. That is exactly what we are here for! And we love that you wore it over the weekend — that is the best possible ending to a stressful situation! 🎉 Now take your time with that color decision — we will be right here when you're ready! 😊 Thank you so much, Sandi! Eric Javits Team

We pour just as much care into your shopping experience as we do into our products, so knowing that both hit the mark for you is truly wonderful to hear! We hope to see you back on that user-friendly website very soon for your next favorite piece! 😊 Eric Javits Team

Thank you for your loyalty and your kind words. We cannot wait to keep delivering that same quality and experience for you again and again! 😊 Eric Javits Team

Thank you for taking the time to share your feedback. I'm sorry to hear you had trouble applying the sale promotion at checkout and that your order took longer to arrive than you expected. We're also sorry to hear that you lost your longtime Eric Javits hat on your cruise. We hope your new hat has arrived by now and that you'll enjoy it for many years to come. If you ever need any assistance, please don't hesitate to reach out to our Customer Service team. We're always happy to help. Thank you for your feedback. We'll be sure to share your comments with our team as we continue working to improve our customers' experience. Eric Javits Team

Thank you for your kind words and for choosing us. We cannot wait to keep delivering that same timeless elegance for you! 😊 Eric Javits Team

Quick delivery and a hat you love — that is the perfect combination and exactly what we aim for every single time! We hope you are enjoying it and we cannot wait to have you back for your next one! Eric Javits Team

Thank you for taking the time to share your feedback. I'm sorry to hear that the visor didn't meet your expectations. We understand how disappointing it is when a product doesn't feel like the right value, and we're especially sorry to hear that the Velcro closure wasn't the experience you were hoping for. Your comments are valuable to us, and we'll be sure to share them with our team as we continue working to improve our products and customer experience. Thank you again for your honest feedback. Eric Javits Team

We love that you felt the quality the moment you opened the box, that the brow cushion caught you by surprise, and that it sits and holds its shape so perfectly day after day. Those little details are everything to us! No more disappointing hats — we've got you from here! Go enjoy all those compliments — you deserve every single one! Eric Javits Team

Thank you for taking the time to share your experience. I'm truly sorry to hear how disappointed you are, especially as a longtime customer who has supported our brand and recommended our hats to others. We understand how frustrating this experience must have been, and we're sorry that we left you feeling unheard. If you're willing, we'd appreciate the opportunity to review your concerns one more time. Please reach out to our Customer Service team with your order number, and we'll be happy to take another look at your case. Thank you again for your honest feedback. Eric Javits

Thank you so much for this wonderful review! Variety, style, quality, durability, scarves, men, women — you covered it all and we love every word of it! Knowing that our pieces are loved across the board means absolutely everything to us. We hope the replacement hat is safely by your side and under close watch this time! 😄 Thank you so much for your loyalty and your incredible sense of humor — you made our day! Eric Javits Team

Thank you so much for your incredible loyalty, your trust, and for recommending us to others. Customers like you are truly the heart and soul of everything we do at Eric Javits. We cannot wait to keep earning your trust for many more years to come! 🤍 Eric Javits Team

Thank you so much for your lovely feedback! We're so happy to hear that you're enjoying both your hat and handbag. It's wonderful to know the hat fits you just right—not too tight and not too loose—and that you're pleased with the quality. We hope they join you on many memorable adventures, especially your upcoming trip to Europe. Wishing you safe travels, and thank you for choosing Eric Javits! Eric Javits Team

Thank you for sharing your feedback. We're happy to hear you found our website easy to use and appreciate your comments about the delivery timeline. We completely understand your frustration with the wait. We just wanted to clarify that we do not offer expedited shipping. The service selected at checkout may have been VIP Processing, which prioritizes your order for processing ahead of standard orders. However, it does not speed up shipping transit time or guarantee an earlier delivery date. Thank you again for your patience and feedback. We truly appreciate your support. Eric Javits Team