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Expert Squad

65 条评价

3.165 条评价
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关于 Expert Squad

数据更新
网站
expertsquad.com
分类
公共及地方服务
所在地
United States
状态
待认证
近 12 个月
65 条评价
差评回复率
100%(29/29 条)
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Expert Squad靠谱吗?

Expert Squad(expertsquad.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 65 条用户评价,属于公共及地方服务分类,口碑一般。评价两极分化:53% 给出 4 星及以上,同时 45% 打了 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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john lee · 写过 2 条评价 · 体验于 2026-02-02 ·

专家组要求进一步...

专家小组要求提供更多信息,这位女士所承受的压力是一种耻辱,让你想知道,当她只想将物品寄回shien时,他们又骗了多少人四笔付款,威胁要删除我的评论,这样做,我会在每个评论社交媒体网站上发布警告他们试图从她的帐户中提取140英镑的人,银行阻止了他们还有多少人接受过这样的治疗并试图进行诈骗

Expert Squad 回复2026-02-05

Hello John, Thank you for bringing this to our attention. We take concerns like this seriously and would like to review the details you mentioned. Please provide the email address linked to the account, along with any additional information that may help us review the situation and clarify the charges referenced. Best regards, James, Expert Squad Support [email protected] or +1 866 695 3628

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JB · 写过 2 条评价 · 体验于 2025-11-28 ·

这家公司正在窃取客户的钱

和其他人一样......这家公司未经许可从我的帐户中拿走了钱。当我第一次打电话给他们时,他们对我撒了谎。他们声称只会从我身上拿走 1 英镑。完全不真实。 当我要求退款(3次付款,共35英镑)时,他们试图以温和的回应来转移我的注意力。 只是当我威胁让警察介入时,他们才同意退款……我还没有看到。

Expert Squad 回复2026-02-05

Hello, Thank you for sharing your feedback. We understand why this situation would be upsetting and would like to review the details carefully. Please share the email address associated with the account along with any relevant information, so we can review the account activity and clarify what occurred. Best regards, James, Expert Squad Support [email protected] or +44 808 175 1784

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Hayden Begum · 写过 1 条评价 · 体验于 2026-01-30 ·

全部固定

从始至终的出色体验,快速帮助,问题得到彻底解决。顾问处理情况的方式显示出深厚的知识和关怀,让我在整个过程中感到自信。他们不仅提供了解决方案,还教育我如何避免将来出现此问题,这是我真正看重的。这种支持很少见,我很感谢他们为确保一切都一目了然而付出的额外努力。

Expert Squad 回复2026-02-05

Hello, Hayden! Thank you for sharing your experience. We are glad to hear that the issue was resolved quickly and that the guidance felt clear and reassuring throughout. Helping users understand how to avoid similar issues in the future is always part of our approach. Best regards, James, Expert Squad Support [email protected] or +1 866 695 3628

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Christopher Williamson · 写过 1 条评价 · 已认证 · 体验于 2026-01-21 ·

复杂变得简单

我就一个复杂的问题联系了他们,他们简化了问题并立即解决了。

Expert Squad 回复2026-02-04

Hello, Christopher! Thank you for your feedback. We are glad to hear that the issue was simplified and resolved quickly. Our team focuses on making complex situations clear and manageable. Best regards, James, Expert Squad Support [email protected] or +1 866 695 3628

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Carol Jenkins · 写过 6 条评价 · 体验于 2026-02-02 ·

骗局

我试图追踪来自 Wayfair 的订单,并被引导到该网站寻求帮助。他们想要退还 1 英镑,我输入了信用卡详细信息,但我的银行停止了付款。然而第二天我发现我有一笔 35 英镑的待处理费用!我给他们发电子邮件说,如果我的钱被从我的帐户中提取,我会与欺诈小组联系。一小时后查看,我的账户上已存入 35 英镑。不要使用这个网站,它是一个骗局 - 我没有订阅它们,当然也没有开设帐户

Expert Squad 回复2026-02-03

Hello, Carol Thank you for taking the time to share your experience. Your feedback is important to us, and we’d like the opportunity to review this in detail and clarify what may have occurred. We encourage you to contact our billing team directly at [email protected] or call us at +44 808 175 1784. Our team is well equipped to look into your account, review the charges mentioned, and assist with any necessary next steps. We appreciate you bringing this to our attention and are here to help provide clarity and support. Best, Emily, Expert Squad Support [email protected] or +44 808 175 1784

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Christine Vivian · 写过 2 条评价 · 体验于 2026-02-03 ·

这家伙很清楚出了什么问题!

这家伙很清楚出了什么问题!谢谢堆积...

Expert Squad 回复2026-02-03

Hello Christine, Thank you for your feedback! We’re glad the issue was identified quickly and that the guidance was clear and helpful. Providing accurate and effective support matters to us. If you need any further assistance, please feel free to contact us anytime. Best, James, Expert Squad Support [email protected] or +1 866 695 3628

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Stephen Plastow · 写过 10 条评价 · 体验于 2026-02-02 ·

该团队非常努力地试图识别…​​…

该团队非常努力地识别我的帐户,该帐户的电子邮件地址不正确 最终它被识别出来,我的订阅被取消

Expert Squad 回复2026-02-03

Hello Stephen, Thank you for your feedback! We’re glad our team was able to locate your account and resolve the issue, even with the incorrect email. Persistence and clear solutions matter to us. If you need any further assistance, please feel free to contact us anytime. Best, Emily, Expert Squad Support [email protected] or +44 808 175 1784

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Amber · 写过 1 条评价 · 已认证 · 体验于 2026-02-02 ·

没有混乱

我自始至终都感到受到支持,没有困惑,没有沮丧,只有结果。顾问处理情况的方式显示出深厚的知识和关怀,让我在整个过程中感到自信。他们不仅提供了解决方案,还教育我如何避免将来出现此问题,这是我真正看重的。这种支持很少见,我很感谢他们为确保一切都一目了然而付出的额外努力。

Expert Squad 回复2026-02-02

Hello, Amber! We appreciate your thoughtful feedback. It is great to know that the process felt smooth and that the explanations helped build confidence along the way. Our team focuses on clear communication and practical solutions. Best regards, James, Expert Squad Support [email protected] or +1 866 695 3628

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Mary T. Fisk · 写过 1 条评价 · 已认证 · 体验于 2026-01-31 ·

原因明确

专家很快查明了原因并解释了一切,使之变得有道理。

Expert Squad 回复2026-01-31

Hello Mary, Thank you for your feedback! We’re glad the cause was identified quickly and explained in a clear, easy to understand way. Helping things make sense and providing straightforward guidance is very important to us, and we appreciate you sharing your experience. Best, James, Expert Squad Support [email protected] or +1 866 695 3628

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Stephen G · 写过 2 条评价 · 体验于 2026-01-31 ·

我以为我可以免费 7 天…

我以为我只需支付 1 英镑就可以免费试用 7 天,但他们立即试图从我的信用卡中扣除 35 英镑,但我拒绝了。我打电话取消了我的“会员资格”,并得到全额退款。当然,非常具有误导性的网站!

Expert Squad 回复2026-02-01

Hello, Stephen Thank you for taking the time to share your feedback. We understand your concerns regarding the trial period and the charges you mentioned, and we appreciate you explaining your experience. Your feedback is important to us, and we’d like the opportunity to review this further and make sure everything was handled correctly on your account. We encourage you to contact our billing team at [email protected] or call us at +44 808 175 1784 so they can review the details, confirm the cancellation, and address any remaining questions. We appreciate you bringing this to our attention and are here to help provide clarity and support. Best, Emily, Expert Squad Support [email protected] or +44 808 175 1784

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Laura McCoy · 写过 5 条评价 · 已认证 · 体验于 2026-01-30 ·

个性化的支持……

支持感觉个性化且真正有帮助,而不是像一般的自动回复。

Expert Squad 回复2026-01-31

Hello Laura, Thank you for your feedback! We’re really glad the support felt personal and genuinely helpful. Taking the time to understand each situation and provide thoughtful, human responses is very important to us, and your comment truly means a lot. Best, James, Expert Squad Support [email protected] or +1 866 695 3628

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Clare Lawson · 写过 36 条评价 · 体验于 2026-01-29 ·

1 英镑费用变成 29 英镑!

当我用谷歌搜索 Kindle 并输入密码查询时,我无意中点击了 Expert Squad。 Thinking they were part of the Kindle team, I signed up for what I understood to be advice at £1 but on checking my bank statement later the same day I saw that a second payment of £29 was also pending for Expert Squad. 访问他们的网站,我发现我被收取了 29 英镑的会员费,我立即取消了会员资格。 尽管进行了在线聊天,但没有提出取消这笔付款的提议,因为它已经“结算”了。 IMO, while Expert Squad may deserve positive reviews for the quality of its advice, the way it draws in customers is questionable/disingenuous and its customer service is inflexible - hence my very poor rating! 后记: Since writing the above, I found an email from Expert Squad in the Promotions folder saying I would be fully refunded within the next 5 working days. 它是在我关闭聊天对话后不久、提交评论之前发送的。 因此,我收回我的“不灵活”评论,但坚持我对其会员诱骗方法的批评。

Expert Squad 回复2026-01-29

Hello Clare, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best regards, Jennifer, Expert Squad Support [email protected] or +44 808 175 1784

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Linda j · 写过 7 条评价 · 已认证 · 体验于 2026-01-29 ·

友好、高效

清晰的说明,友好的语气,问题得到解决,很棒的体验!

Expert Squad 回复2026-01-29

Hello, Linda! We appreciate you sharing your experience. It is great to know that the instructions were easy to follow and that the issue was resolved effectively. We are always here if you need further assistance. Best regards, James, Expert Squad Support [email protected] or +1 866 695 3628

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Jeremy Macqueen · 写过 1 条评价 · 已认证 · 体验于 2026-01-21 ·

他们帮助我解决了一些问题……

他们帮助我解决了一些我认为无法解决的问题,结果令人惊叹! 我真的相信这个问题已经无法修复,我几乎放弃了希望。但专家花时间仔细倾听,提出正确的问题,并指导我找到了一个我自己永远无法找到的解决方案。他们的支持将看似绝望的情况变成了成功且简单得令人惊讶的解决方案。我由衷地感动和感激!

Expert Squad 回复2026-01-29

Hello Jeremy, Thank you for sharing such a heartfelt and powerful story. We are truly moved to hear that our expert’s careful listening, precise questions, and guided support turned what felt like an unfixable, hopeless situation into a successful and surprisingly simple solution. We are deeply grateful for your trust and are honored to have been part of this positive outcome. If you ever face another challenge, we’ll be here with the same patience and dedication. Best, James, Expert Squad Support [email protected] or +1 866 695 3628

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Leo · 写过 1 条评价 · 已认证 · 体验于 2026-01-21 ·

一直在那里

当我需要的时候,我得到了专家的帮助,绝对可靠的支持。顾问处理情况的方式显示出深厚的知识和关怀,让我在整个过程中感到自信。他们不仅提供了解决方案,还教育我如何避免将来出现此问题,这是我真正看重的。这种支持很少见,我很感谢他们为确保一切都一目了然而付出的额外努力。

Expert Squad 回复2026-01-29

Hello, Leo! Thank you for your detailed feedback. We are glad to hear that the support was reliable when you needed it most and that the guidance combined clear solutions with practical explanations for the future. Best regards, Jennifer, Expert Squad Support [email protected] or +1 866 695 3628

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Cerys · 写过 1 条评价 · 已认证 · 体验于 2026-01-28 ·

压力走向成功

这项服务将紧张的时刻变成了顺利、轻松的解决方案。

Expert Squad 回复2026-01-28

Hello Cerys, Thank you for sharing such a meaningful reflection. We are truly glad to hear that our service could transform a stressful moment into a smooth, easy fix for you. We deeply appreciate you taking the time to acknowledge this positive change. If you ever face another challenge, we’ll be here with the same calm and effective support. Best, James, Expert Squad Support [email protected] or +1 866 695 3628

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Sandra · 写过 2 条评价 · 已认证 · 体验于 2026-01-27 ·

快速且友好

快速响应,周到的建议,解决了问题,强烈推荐!顾问处理情况的方式显示出深厚的知识和关怀,让我在整个过程中感到自信。他们不仅提供了解决方案,还教育我如何避免将来出现此问题,这是我真正看重的。这种支持很少见,我很感谢他们为确保一切都一目了然而付出的额外努力。

Expert Squad 回复2026-01-27

Hello Sandra, Thank you for your feedback! We’re glad to hear the experience was helpful and reassuring. Providing clear guidance, effective solutions, and useful tips is always our goal, and it’s great to know the extra effort made a difference for you. Best, James, Expert Squad Support [email protected] or +1 866 695 3628

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Karen · 写过 3 条评价 · 已认证 · 体验于 2026-01-27 ·

舒适的过程

顾问没有催促我,并确保我对这些步骤感到满意。

Expert Squad 回复2026-01-27

Hello, Karen! Thank you for your feedback. We are glad to hear that the process felt comfortable and that the guidance was delivered at a pace that worked for you. Best regards, Jennifer, Expert Squad Support [email protected] or +1 866 695 3628

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Al Chadli · 写过 10 条评价 · 体验于 2026-01-27 ·

今天我儿子正在翻看我的……

今天,我儿子查看我的手机,发现定期向 Expert Squad 支付 35 英镑。我们必须用谷歌搜索他们是谁、做什么。据了解,自 2025 年 8 月以来,他们定期/每月支付 35 英镑,总计 210 英镑。随着我年龄的增长,我不是最精通技术的人,但我当然不会故意注册一项我永远不会使用的服务。我今天打电话给专家小队,解释说我并没有知情地注册了他们的服务,并希望他们从我的帐户中扣除的钱(全额退款)。我被告知我将收到部分退款。当我检查我的 PayPal 帐户时,发现部分退款总额为 17.50 英镑,仅占他们从我身上拿走的总额的 8% 多一点,我差点笑了。我建议任何遇到专家小队的人不惜一切代价避开他们。让我们面对现实吧,他们报告提供的服务是对已经流行的人工智能的苍白模仿。不惜一切代价避开专家小队。问候艾尔 ---- 我按照要求给专家小队回复了我的电子邮件,并收到了以下信息: 代理(专家组) --- 代理(专家组) 2026 年 1 月 31 日 19:41 GMT+2 亲爱的阿尔查德利 感谢您联系并分享您的反馈。得知您的体验不如预期,我们深表遗憾,感谢您告知我们。 我认真对待您的担忧,并很乐意调查任何问题,看看我能提供什么帮助。我的目标是为您提供支持并在需要时提供清晰的信息。 如果您有任何与付款相关的问题或其他详细信息,请随时与我们联系 - 我随时为您提供帮助。 最好的问候, 专家团队 计费团队 与您的专家聊天 这封电子邮件是专家队的一项服务。 --- 然后我被引导到一个聊天来解决这个问题,这似乎再次开始了计费过程。 几乎很有趣。与专家小队打交道要小心。 ---- 今天(2 月 26 日)我通过 PayPal 收到了退款。谢谢

Expert Squad 回复2026-01-27

Hello Al, We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you. Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns. Best regards, Jennifer, Expert Squad Support [email protected] or +1 866 695 3628

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Abbey Bridges · 写过 1 条评价 · 体验于 2026-01-14 ·

我在指导下完成了解决方案......

我以一种我可以轻松理解和遵循的方式指导解决方案。

Expert Squad 回复2026-01-26

Hello, Abbey! Thank you for your feedback. We are glad to hear that the guidance was clear and easy to follow throughout the process. Best regards, Jennifer, Expert Squad Support [email protected] or +1 866 695 3628