Hello John,
Thank you for bringing this to our attention. We take concerns like this seriously and would like to review the details you mentioned.
Please provide the email address linked to the account, along with any additional information that may help us review the situation and clarify the charges referenced.
Best regards,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello,
Thank you for sharing your feedback. We understand why this situation would be upsetting and would like to review the details carefully.
Please share the email address associated with the account along with any relevant information, so we can review the account activity and clarify what occurred.
Best regards,
James, Expert Squad Support
[email protected] or +44 808 175 1784
Hello, Hayden!
Thank you for sharing your experience. We are glad to hear that the issue was resolved quickly and that the guidance felt clear and reassuring throughout. Helping users understand how to avoid similar issues in the future is always part of our approach.
Best regards,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello, Christopher!
Thank you for your feedback. We are glad to hear that the issue was simplified and resolved quickly. Our team focuses on making complex situations clear and manageable.
Best regards,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello, Carol
Thank you for taking the time to share your experience. Your feedback is important to us, and we’d like the opportunity to review this in detail and clarify what may have occurred. We encourage you to contact our billing team directly at [email protected] or call us at +44 808 175 1784. Our team is well equipped to look into your account, review the charges mentioned, and assist with any necessary next steps.
We appreciate you bringing this to our attention and are here to help provide clarity and support.
Best,
Emily, Expert Squad Support
[email protected] or +44 808 175 1784
C
Christine Vivian · 写过 2 条评价 · 体验于 2026-02-03 ·
★★★★★
这家伙很清楚出了什么问题!
这家伙很清楚出了什么问题!谢谢堆积...
Expert Squad 回复2026-02-03
Hello Christine,
Thank you for your feedback! We’re glad the issue was identified quickly and that the guidance was clear and helpful. Providing accurate and effective support matters to us. If you need any further assistance, please feel free to contact us anytime.
Best,
James, Expert Squad Support
[email protected] or +1 866 695 3628
S
Stephen Plastow · 写过 10 条评价 · 体验于 2026-02-02 ·
★★★★★
该团队非常努力地试图识别……
该团队非常努力地识别我的帐户,该帐户的电子邮件地址不正确
最终它被识别出来,我的订阅被取消
Expert Squad 回复2026-02-03
Hello Stephen,
Thank you for your feedback! We’re glad our team was able to locate your account and resolve the issue, even with the incorrect email. Persistence and clear solutions matter to us. If you need any further assistance, please feel free to contact us anytime.
Best,
Emily, Expert Squad Support
[email protected] or +44 808 175 1784
Hello, Amber!
We appreciate your thoughtful feedback. It is great to know that the process felt smooth and that the explanations helped build confidence along the way. Our team focuses on clear communication and practical solutions.
Best regards,
James, Expert Squad Support
[email protected] or +1 866 695 3628
M
Mary T. Fisk · 写过 1 条评价 · 已认证 · 体验于 2026-01-31 ·
★★★★★
原因明确
专家很快查明了原因并解释了一切,使之变得有道理。
Expert Squad 回复2026-01-31
Hello Mary,
Thank you for your feedback! We’re glad the cause was identified quickly and explained in a clear, easy to understand way. Helping things make sense and providing straightforward guidance is very important to us, and we appreciate you sharing your experience.
Best,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello, Stephen
Thank you for taking the time to share your feedback. We understand your concerns regarding the trial period and the charges you mentioned, and we appreciate you explaining your experience.
Your feedback is important to us, and we’d like the opportunity to review this further and make sure everything was handled correctly on your account. We encourage you to contact our billing team at [email protected] or call us at +44 808 175 1784 so they can review the details, confirm the cancellation, and address any remaining questions.
We appreciate you bringing this to our attention and are here to help provide clarity and support.
Best,
Emily, Expert Squad Support
[email protected] or +44 808 175 1784
L
Laura McCoy · 写过 5 条评价 · 已认证 · 体验于 2026-01-30 ·
★★★★★
个性化的支持……
支持感觉个性化且真正有帮助,而不是像一般的自动回复。
Expert Squad 回复2026-01-31
Hello Laura,
Thank you for your feedback! We’re really glad the support felt personal and genuinely helpful. Taking the time to understand each situation and provide thoughtful, human responses is very important to us, and your comment truly means a lot.
Best,
James, Expert Squad Support
[email protected] or +1 866 695 3628
C
Clare Lawson · 写过 36 条评价 · 体验于 2026-01-29 ·
★★★★★
1 英镑费用变成 29 英镑!
当我用谷歌搜索 Kindle 并输入密码查询时,我无意中点击了 Expert Squad。 Thinking they were part of the Kindle team, I signed up for what I understood to be advice at £1 but on checking my bank statement later the same day I saw that a second payment of £29 was also pending for Expert Squad. 访问他们的网站,我发现我被收取了 29 英镑的会员费,我立即取消了会员资格。 尽管进行了在线聊天,但没有提出取消这笔付款的提议,因为它已经“结算”了。 IMO, while Expert Squad may deserve positive reviews for the quality of its advice, the way it draws in customers is questionable/disingenuous and its customer service is inflexible - hence my very poor rating!
后记:
Since writing the above, I found an email from Expert Squad in the Promotions folder saying I would be fully refunded within the next 5 working days. 它是在我关闭聊天对话后不久、提交评论之前发送的。 因此,我收回我的“不灵活”评论,但坚持我对其会员诱骗方法的批评。
Expert Squad 回复2026-01-29
Hello Clare,
We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.
Best regards,
Jennifer, Expert Squad Support
[email protected] or +44 808 175 1784
L
Linda j · 写过 7 条评价 · 已认证 · 体验于 2026-01-29 ·
★★★★★
友好、高效
清晰的说明,友好的语气,问题得到解决,很棒的体验!
Expert Squad 回复2026-01-29
Hello, Linda!
We appreciate you sharing your experience. It is great to know that the instructions were easy to follow and that the issue was resolved effectively. We are always here if you need further assistance.
Best regards,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello Jeremy,
Thank you for sharing such a heartfelt and powerful story. We are truly moved to hear that our expert’s careful listening, precise questions, and guided support turned what felt like an unfixable, hopeless situation into a successful and surprisingly simple solution.
We are deeply grateful for your trust and are honored to have been part of this positive outcome. If you ever face another challenge, we’ll be here with the same patience and dedication.
Best,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello, Leo!
Thank you for your detailed feedback. We are glad to hear that the support was reliable when you needed it most and that the guidance combined clear solutions with practical explanations for the future.
Best regards,
Jennifer, Expert Squad Support
[email protected] or +1 866 695 3628
C
Cerys · 写过 1 条评价 · 已认证 · 体验于 2026-01-28 ·
★★★★★
压力走向成功
这项服务将紧张的时刻变成了顺利、轻松的解决方案。
Expert Squad 回复2026-01-28
Hello Cerys,
Thank you for sharing such a meaningful reflection. We are truly glad to hear that our service could transform a stressful moment into a smooth, easy fix for you.
We deeply appreciate you taking the time to acknowledge this positive change. If you ever face another challenge, we’ll be here with the same calm and effective support.
Best,
James, Expert Squad Support
[email protected] or +1 866 695 3628
Hello Sandra,
Thank you for your feedback! We’re glad to hear the experience was helpful and reassuring. Providing clear guidance, effective solutions, and useful tips is always our goal, and it’s great to know the extra effort made a difference for you.
Best,
James, Expert Squad Support
[email protected] or +1 866 695 3628
K
Karen · 写过 3 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
舒适的过程
顾问没有催促我,并确保我对这些步骤感到满意。
Expert Squad 回复2026-01-27
Hello, Karen!
Thank you for your feedback. We are glad to hear that the process felt comfortable and that the guidance was delivered at a pace that worked for you.
Best regards,
Jennifer, Expert Squad Support
[email protected] or +1 866 695 3628
Hello Al,
We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.
Best regards,
Jennifer, Expert Squad Support
[email protected] or +1 866 695 3628
A
Abbey Bridges · 写过 1 条评价 · 体验于 2026-01-14 ·
★★★★★
我在指导下完成了解决方案......
我以一种我可以轻松理解和遵循的方式指导解决方案。
Expert Squad 回复2026-01-26
Hello, Abbey!
Thank you for your feedback. We are glad to hear that the guidance was clear and easy to follow throughout the process.
Best regards,
Jennifer, Expert Squad Support
[email protected] or +1 866 695 3628