真是个骗局。我有一个 ID 手机,无法拨打或接听电话,因此我访问了 ID 手机网站,为了寻求技术帮助,我被重定向到 Expert Squad,他们要求我提供银行卡详细信息,然后收取 1 英镑来验证我的身份,并告诉我这笔钱会偿还。然后我被收取了 35 英镑每月订阅专家组的费用,我从未要求过,而且没有告诉更多的要点,并且 PayPal 不会阻止它或报销我。好消息是我已经得到了 35 英镑的报销,专家小组对我的困惑表示歉意。感谢专家组解决了这个问题。
Expert Squad 回复2025-09-07Hello Mrs Petrina,
Thank you for sharing your feedback. We understand how frustrating this situation can be and we genuinely want to address your concerns. Please be assured that our system clearly outlines subscription details before any payments are made. However, it seems there may have been some misunderstanding in the process.
For any billing inquiries, we encourage you to reach out directly to [email protected] or +44 808 175 1784, where our team will assist you in resolving this issue. We aim to provide the best possible support, and we will do our best to ensure this matter is handled efficiently.
Best,
James, Expert Squad Billing Support
[email protected] or +44 808 175 1784