Extreme Homecare Oven Cleaning Ltd 本地烤箱清洁 | 烤箱清洁、炉灶清洁，汉普郡、萨里郡、伯克郡。| 首页
以上内容由商家自行提供，未经平台核实。Extreme Homecare Oven Cleaning（extremehomecareovencleaning.co.uk）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 102 条用户评价，属于家庭服务分类，口碑良好。79% 的评价为 4 星及以上，19% 为 1 星；商家回复了 20% 的差评；近 12 个月新增 9 条。数据最后更新于 2026-09-05。
付了两次烤箱清洁费——Homecare 一项都没做到 我已经是 Homecare 的老客户了，付了两笔烤箱清洁费，公司也承认至今还没提供。 预约被 Homecare 反复安排又反复取消。最近一次取消是在 2026 年 9 月 2 日。我投诉之后，他们告诉我可以取消别人的预约来给我重新安排，我觉得这根本不是个能接受的办法。 我已经给过 Homecare 好几次机会提供服务了，于是要求退款。他们反复说“不给退款”，尽管他们已经收了钱，却连两次清洁都没做。 我提交了一份详细的正式投诉，之后因为没收到任何回复又发了跟进消息。他们现在还在无视我。 反复取消预约、拒绝为未提供的服务退款、对正式投诉完全不予回应——我对这一切感到非常失望。基于我的经历，我不会推荐任何人付款加入这种计划。 如果 Homecare 回复并解决问题，我会更新这条评价。
5月26日 - Pattingham 我在 coop 停车场（车牌 CD59 XWM）排在你们一辆货车后面，那辆车突然停在停车场中间。因为我开的是新车，不小心按了下喇叭，司机就下车对我破口大骂，他下巴和额头都在抖，一眼就能看出他有多生气。不管这司机是谁，他是个恶劣的男人，显然以威胁两个女人为乐。 完全没职业素养，完全没必要这样。
Steve R 刚帮我清洁了烤箱、抽油烟机和洗衣机，三样都做得非常出色。他干活又快又利索，几乎没留下什么污渍。
Extreme 在我有保障的那些年一直很棒，但决定取消后就完全是另一回事了……我付了一整年（1月到12月）的费用，他们却说合同是年中开始的…… 已付的月份不能退款，所以现在我得为单个项目单独付款。
太糟糕了，把我的烤箱弄坏了，客服也根本找不到！骗我付了三个清洁的钱，结果两个的价格，还不接电话也不提供服务？？？真的非常失望！！！！
烤箱没清洁，反而被他们一个无能的工作人员弄坏了， 行为极其恶劣，还没有客服。电话接线员全都没用还撒谎。俗话说，善恶终有报。我绝不会推荐这家公司，他们把我的烤箱弄坏了还拒不承认错误。他们用的是廉价的市售清洁剂。避雷！！！
第一次清洁还不错。第二次简直灾难。到处都是污渍和清洁剂残留。厨房地板和橱柜上全是污垢。最后还得我自己再打扫一遍
一个字：‘不靠谱’。两次放鸽子，没有任何沟通，最后一次标了‘红色’优先，还是晚了 3 到 4 个小时
我的烤箱、灶台和洗衣机清洁得棒极了。Chris 准时、认真、勤奋。他干完活还自己收拾干净，我的电器焕然一新。非常感谢 Chris，明年见，我已经订了一年的清洁计划。
总的来说我觉得清洁服务真的很不错，尤其是烤箱清洁，但有一位清洁技师把他清洁工具的一部分掉进了我的洗衣机抽屉里，却说不影响机器。我投诉了一年多了，每次都说下次清洁时技师会来修（之后我做了两次清洁，两个技师都不知道这回事）。 现在我只能叫我的电器保险公司来修，因为机器现在声音听起来像是要散架了，噪音非常可怕，而且一些浅色和白色衣服上也出现了以前从未有过的黑印。 今天早上我打电话给 Extreme Homecare 再次说明情况，并强调我已经不得不叫另一家公司来修复他们的错误，但接电话的女士很敷衍，说对此一无所知，尽管我把一切都解释清楚了，然后就直接挂断了。 他们真的需要提升客服技能，目前的服务水平远低于平均水平，更何况错误是他们公司造成的。 人不可能既没错又强硬，所以你们有些员工绝对需要调整态度。
I had my oven cleaned in 2023 and they did a really good job, however when I rebooked this time to get my oven and extractor fan cleaned, I was quite clear that the fan was the main thing I needed cleaning and they said that was fine. I was given a quote but when the technician arrived, he said it'd be an additional £40 which I agreed to. I also explained to him that the main focus needed to be the extractor fan. The technician then completed the clean and left. I removed the extractor fan covers and the amount of grease still on the fan was shocking. It didn't look like it had been cleaned at all. I called Extreme Homecare Oven Cleaning who were apologetic and said they'd send another technician to do a “reclean” which is funny since the fan looked like it hadn’t been cleaned at all. I was told it'd be an afternoon appointment a few days later. I would be out at that time so asked someone to be home specifically for the appointment. When I got home, I was told no one showed up. I called and was told the technician unfortunately didn't complete his jobs and was unable to make it and that they did try to call me to let me know. The next slot they had available was over a week later. I was told it'd be a morning appt probably to make sure the technician had time to come. On the 2nd rebooked appt, I waited in all morning only for no one to show up, I did however get a call at 13:30 to say the technician was 15 minutes away which was fine. However, 6 minutes later I got another call to say the technician had issues with his brakes and was at a garage and may not be able to attend the appointment but hopefully he would still come. Obviously this was a huge inconvenience as I specifically stayed home for this and now was staying home for a "maybe he'll come." At around 16:30 no one showed up so I called their customer service line and was advised that the technician wouldn't be able to attend but that they could book me in for the following Friday. I'd already had to move around my schedule twice for these revisits that now I just don't trust they'll turn up. I get it, car issues can't be helped but at least have the decency to keep me in the loop. The man on the phone seemed confident he'd still turn up but I knew no one would. At this point, I'd wasted so much time and effort to stay in for this appointment that I thought a partial refund should be made so that I could get the extractor fan cleaned by another company but this was refused and I was told they'd really like a chance to redeem themselves after the first "clean." I'd already given them two chances to redeem themselves but it’s clear at this point that recleans are not a priority. I sent a detailed email to their customer service team and was ignored. Great customer service there.
对烤箱清洁服务非常满意——一直用这家公司。非常专业，到店前会提前10-20分钟打电话。我的烤箱看起来跟新的一样！100%推荐这家公司。
一次很棒的体验。准时到达，出发前20分钟还打电话告知。Pete 做得非常出色，非常友好礼貌。我现在可以看清烤箱里的烹饪情况了。强烈推荐。
我用这家公司好几年了，但对他们管理层在员工造成损坏时的客户服务缺失感到失望。 我请了 Tom 来清洁烤箱，让他自己干活。烤箱还行，不如之前那次干净，但我以为我自己擦擦就行！然后我去看水槽，盆被拆下来放在一边，而我那个不算很旧的灰色水槽，看起来像是用钢丝球刷过一样，灰色全没了，全是划痕，现在都变白了。而且水槽里还有很强的烤箱清洁剂的味道。他回来的时候说只是洗了手放了个桶在里面，但他也在往里面倒水，所以我知道他是在倒完水后试图清理污垢（他还说我是骗子）。之前那个人知道水槽的材质，把水倒到外面，非常小心。 我给管理层发了两封邮件，没有回复，现在我已经取消了与他们的合同，因为我知道他们不会赔偿或退款，他们甚至联系不上我。 我非常失望，没想到他们会如此不专业地处理员工造成的问题。我经营着一家拥有3万粉丝的企业，如果有问题我会处理，因为客户服务很重要。 更新！！ 给经理发邮件一周后，我仍然没有收到回复，令人失望的客户服务！！
Jacob 在我们的烤箱、灶台和洗衣机上做得非常出色。特别是烤箱，现在闪闪发亮，看起来像新的一样！Jacob 是个勤奋的年轻人，非常友好、礼貌且体贴。让他来我们家真是件愉快的事，我们对结果非常满意。谢谢 Jacob！
每次需要清洁烤箱我都会用这家公司，服务很棒，物有所值，全程沟通顺畅。这次 Jacob 来帮我清洁烤箱，他非常有礼貌，把烤箱清洁得非常好，焕然一新。强烈推荐他。
刚让 Paul 把我们的烤箱和炉灶都清洗了，活儿干得真不错，烤箱和炉灶都处理得很好。会推荐他的，因为他很在意最终效果，干活也踏实专注。
刚让Dan把我的Neff双烤箱清洁了一下，他做得太棒了，看起来跟新的一样。以后一定会再用的。
干得漂亮，John非常有礼貌，
最近叫人来清洁烤箱，不会再推荐了，根本就没洗干净，他们预约时间还迟到了。 现在烤箱里面全是白色痕迹，我猜是用的清洁剂留下的 不会再用了
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