EZCosplay offers best quality Dulex cosplay costumes, anime Cosplay video games costumes, Naruto, Bleach, Final Fantasy, cosplay accessories, masks, Props, makeup, wigs and hot sexy costumes at low prices. We are wholesaler in all over the world.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great attention to detail, vibrant colors, and high quality of the wigs and custom costumes they receive for various events. Many people find that the products fit well, arrive nicely packaged, and closely match the provided online promotional photos.
Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing shipping notifications. A few other people also felt that certain outfits arrived in the completely wrong size, featuring poor fabric quality or damaged accessories. Additionally, customers noted that getting helpful assistance or prompt responses from support regarding sizing issues can sometimes be difficult.
Good Quality Cosplay, But Poor Customer Service and Hidden Fees
I’ve had a really mixed experience with EZCosplay. The cosplay I did receive looked great and matched the pictures, but the process getting there was frustrating and disappointing.
First, the shipping took far too long. I ordered the costume well in advance for Comic Con, but it arrived after the event, which was incredibly disappointing. On top of that, I had to pay an expensive FedEx customs fee that wasn’t made clear during checkout — it’s buried in the fine print of their terms and conditions. That kind of charge should be shown up front.
Worse still, I placed another order in April, and it’s now two months later, and I still haven’t received it. No tracking updates, no meaningful customer support. I’ve tried contacting them multiple times and haven’t gotten any real answers.
Overall, while the quality of the cosplay itself was good, the lack of transparency, poor communication, long shipping times, and hidden fees make me hesitant to ever order from EZCosplay again. Be very cautious and read everything carefully before buying.
Honestly the cosplay turned out amazing tho some random untold parts came along but still quality is top notch , communication top notch they keep you updated, and the packaging is also good , would buy from them again
Say that I loved this cosplay is little. The details are made to perfection and the fabrics are nothing short of beautiful! I wore it for a whole day and the comfort, shoes included, did not weigh me or tired. Comfortable, beautiful and perfect. I add 1000 points also for the comfort of the ear accessories
I ordered two things from this website, i had heard good things!
both of the items that came were super great material, i absolutely love one of them, it’s become one of my favourite cosplays.
The other one is good quality material, but did have some sizing issues which is a shame. The torso seemed very long and the legs were actually pretty short, rising above my ankle. (It was the Wednesday Addams cat suit)
But- the Fallout vault suit is amazing! I wore it to a con all day and was very comfy. (It’s also very warm as it’s a thick material so be aware of this on warmer days)
I’d order again, but will have to be more vigilant with the sizing on certain items.
Non-existent customer service and deceptive practices.
Ordered a "Lucky Bag", which is a gamble on getting a random costume. They have tiers of value, and I ordered the highest tier. Advertised as value "up to $400" and guaranteed to receive something "much higher value than the [lower tiers]". I obviously wasn't expecting something worth $400, because it's a roulette. However, I paid $100 for the bag and received a costume currently priced on their website at $85, fifteen dollars LESS in value than I paid for the bag. It's obviously just a clearance item they want to get rid of. It's not a character I'm familiar with, which is fine because it's supposed to be a gamble - but that should be the ONLY gamble, the chance that you'll like it or not, not that you'll have paid them more for something than even they say it's worth. But it gets better: The real kicker here is that I tried to leave a review on the Lucky Bag listing, being very honest that the quality of the item is decent but the practice is flawed, and it first said "submitted for moderation" and now, the very next day, has been completely deleted. Bear in mind that it was written completely professionally (no profanity, no insults, etc.), but it was not a 5-star review. The only reviews currently shown on the item are all 5-star - and the last one is from September 2024. So they're just not letting anything lower through their "moderation".
The quality of the craftsmanship looks decent, but if you have any issues requiring customer service and support (they don't answer their live chat ever and it took them two weeks to email back a five-word reply to an urgent question I'd posed about something else), don't bother. You won't get it. And honestly, just forget about the lucky bags; they look like a cool chance, but they're a scam.
EZCosplay Costumes 回复2025-06-03
Hello, I'm sorry for the inconvenience. There will be some discount activities on the clothes on the website, and the prices change in real time. Could you send the order number? We will check it for you. Or send us an email at [email protected]. thank you
Customer service from EZcosplay was so friendly! I received my Arcane Powder dance costume very quickly and it was good quality. I'd buy from them again!
I got the attack on titan season 4 cosplay! It was marked as a Levi cosplay but u got it for mikasa and it worked great! Good quality! I’m considering adding on the ODM gear they offer for the next time I wear it! 🫶
I have enjoyed working with EZCosplay Costumes. I bought a Sailor Mercury anniversary costume and it was amazing!
I’ve connected with customer service a couple of times and post my purchase. They have been extremely helpful and definitely recommend their costumes, and customer service!
Great value, good communication and turn around time
Effective and timely communication. Delivered the custom sized costume on time and it was well fitting. Excellent value for the cost! Okarun - DanDaDan
Ezcosplay is able to provide so many cosplays in a great timely manner while able to keep personal and address questions, concerns, and problems the customer may face.
10/10
At first shopping for a costume all I could find were ones that didn't look anything like what I wanted. I didn't want to dress up in a crappy outfit.
I assure you that EZcosplay is no crappy outfit, they helped me with all my questions and concerns and delivered not only fast but in great quality and exactly what I wanted.
amazing quality!!! i love that ez has almost any costume💞 i definitely recommend buying from here if you’re a beginner cosplayer or want something that lasts !!
Dresses and wigs have a great workmanship and good quality. The selling price is abdolutely worth it.
I have already made a few purchases on EzCosplay.
Perfect!! Everything about this cosplay came out beautiful. Wore this for a convention & got so many compliments! The costume, wig and bamboo accessory were high quality along with delivery. Customer service was amazing also. Highly recommend! ✨
Five Stars, Would Order Again, Pink MM Power Ranger
Five Stars! I had previously ordered cosplays from EZ and given I had the pink ranger helmet already I decided to bite the bullet and order the suit. As I put it on it it was clear that they had followed my measurements to a T. The suit felt instantly comfortable the minute I put it on, and was beyond anything I could've hoped for. The belt buckle was just printed on but, given I had planned to make a new one anyway, worked perfectly. The belt feels sturdy and overall the cosplay feels well made. I like how the dress is separate from the leggings as it does make it much easier to put on. It quickly jumped to being one of my favorite cosplays to wear and I can't wait to wear it to a convention! Experience ordering was easy and it was pretty painless to put in the measurements. Arrived around the expected time.
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