Bogus
I just found a charge on my husband’s credit card from Fanli. He never made a purchase at said website. There’s no way to contact them. The link that appears on Trustpilot is written in Chinese! No help. Bogus website.
Fanli靠谱吗？
Fanli（fanli.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 9 条用户评价，属于购物与时尚分类，口碑较差。100% 的评价为 1 星，差评比例偏高；商家尚未回复差评。数据最后更新于 2026-10-24。
用户怎么说
Still billed for refused delivery!
Refused delivery of an A/C unit in a very thin package that I knew would not work! Told the GoFo driver to return it to China via LAX where it came from. He did not speak any English. Still, I am being billed on my VISA for $140 for a product I declined to receive.
WRONG ITEM SENT AND I HAVE TO THE RETURN COSTS TO CHINA, IF i WANT THE REFUND.PAY
After reading an article in google about the success of a British engineer inventing a portable air condition unit, I ordered one for £169.99 with a payment to FANLI.COM. After 2 weeks I received a WALL MOUNTED HEATER, hardly worth more that £20.00. After complaining to a Chinese Company sherum.com, I had to send it back via Royal Mail paying £45.70 and hope, I received a credit...!! HALIFAX BANK (whose c/c I used), advised me to pay the return costs, if it is the Company policy .
Ordered 2 personal air conditioners
Ordered 2 personal air conditioners, total junk, they dont cool and hardly blow. Total waste of money! Paid $169 each, and a $10 fan from the dollar store works better.
Flimsy Aircon unit costing £157
The Aircon unit £157 arrived damaged in 2 places. I have tried to call and email on numerous occasions over the last few weeks with no success. I even tried to stop payment through RBS again no success. The goods are flimsy and sold through Totsoo. But invoiced by Fanli. BEWARE THESE COMPANIES.
I ordered2 A/C units from Fanli
I ordered2 A/C units from Fanli. They took 4 weeks to come and are absolute rubbish. 2 units were £ 230.I have found no way of contacting them. If anyone has please let me know.
Ordered a portable “AC”
Ordered a portable “AC”. Two weeks out and nothing. Got a receipt for two units the day of. Now nothing else. Can’t find a website to complain. Third party takes payment. They flat out stole my money. Do not order from this company.
I ordered an “air conditioner unit’…
I ordered an “air conditioner unit’ they said how cold it would make a room etc, i ordered 2 they took almost 4 weeks to come and they are NOT air conditioning units they are cheap and nasty heaters, no better than i would pay £10 for and these where £130 each, cheap nasty crap. I have tried to find any details to email company and i cant find any contact details at all. I have now found an email, so i have emailed them, but still waiting a reply
The merchandise does work and I can't…
The merchandise does work and I can't reach them. No address or phone!
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