We aim to provide the cheapest and good-quality DIY diamond paintings and relvant DIY crafts. Certainly we often update to sell the latest designs and styles.Hope all people could have fun with these creative paintings !
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the diamond paintings and cross-stitch kits, noting that the printed canvases are beautiful and very easy to work on. Many people also mention that the dedicated customer service team is incredibly supportive, friendly, and quick to assist with custom orders or general questions.
However, some people were dissatisfied when certain popular items they wanted were temporarily out of stock or completely unavailable. Buyers also mentioned occasional issues such as damaged deliveries or minor product defects, though helpful customer support handled these situations promptly.
I’ve been buying my Diamond Painting from Fancells going on 4 years and have never had any issues when there was a problem it was dealt with and replaced right away the customer service is the best I have ever dealt with
Love this site easy to use with endless projects to choose from and customer services are really helpful when items are out of stock helping you to find a placement
Amy was very helpful with arranging a replacement when one of my items was out of stock, allowing me to choose a new item with little fuss. Deliveries are always speedy and good value for money.
Brilliant company. I have been ordering from here for a couple of years now. Prices are great and customer service is excellent, whenever there's been a problem with my order they are always prompt to get in touch and let me know if something is sold out and give me the option to choose another or they can surprise me. Never been disappointed with anything from here.
Can rely on Fansells for good quality and great selection of both Diamond Drill paintings and cross stitch kits, plus accessories. Issues are resolved very quickly and professionally, Used Fansells for a long time now. Keep up the good work.....
Fansells is a great company to work with for my small business. They are accommodating when issues arise. They have good prices and a nice selection. Even the shipping has improved.