We aim to provide the cheapest and good-quality DIY diamond paintings and relvant DIY crafts. Certainly we often update to sell the latest designs and styles.Hope all people could have fun with these creative paintings !
Written by the business, not verified by us.Fansells (fansells.com) has a 4.7 out of 5 rating on OK.one, based on 260 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the diamond paintings and cross-stitch kits, noting that the printed canvases are beautiful and very easy to work on. Many people also mention that the dedicated customer service team is incredibly supportive, friendly, and quick to assist with custom orders or general questions. However, some people were dissatisfied when certain popular items they wanted were temporarily out of stock or completely unavailable. Buyers also mentioned occasional issues such as damaged deliveries or minor product defects, though helpful customer support handled these situations promptly.
Auto-generated from all reviews of this business. For reference only.Put in order of £200 plus but just received a few of items ordered. I have emailed 5 times had one reply then nothing. Last email marked as urgent but still no reply. They have some nice things but customer service is awful as well as they processing orders. No idea what is happening with my order now.
This was my first time ordering from Fansells. I was disappointed at the out of stock notifications after I placed my order. However, I must say that in the end I was able to find substitutions and received quality products. The customer service correspondence that I received was helpful, patient and quick.
I like the company, the customer support and so far all the projects I finished. My go-to for diamond paintings :)
Good company, amazing customer service. I loved all the projects I’ve ordered from them and they are super helpful if there’s any issues or questions.
Fansells offers a huge variety of diamond art paintings, all sizes and so many themes! Not my first buying from here and won't be my last.
Excellent prices and customer service. I have purchased from here many times. I highly recommend this shop.
I went on Fansells service site and they were able to find me diamond art kit that was shown but not shown available and get the kit for me which turned out GREAT
Very legit service. Amy from customer service is phenomenal!
Love this website pictures are always really good quality and they have the best and most responsive customer service
I started using Fansells just for their custom diamond art kits, mainly because of the quality but the price is very good too. More recently I have been ordering kits from their stock list. Better quality than the cheaper versions on the market and not a lot more in price. I have also had reason to contact the customer service side of the team and they were so helpful and happy to assist with my problem, which was solved very easily. If I could give them 10 stars I would.
So easy to communicate with the company. Never disappoint. I love all the designs on diamond arts. I never buy from anywhere else. Best place ever
The diamond painting, greeting cards and tissue boxes are awesome. Going to make great presents for the holidays
I enjoyed this diamond painting kit from Fansells. The canvas was clearly printed with easy-to-read symbols, making it simple to follow the pattern. The drills were bright, shiny, and matched the colors shown in the design well. There were plenty of extra drills included, so I didn't have to worry about running out. The adhesive on the canvas was strong, which kept the drills in place throughout the project. The kit also came with the basic tools needed to get started, making it a good choice for both beginners and experienced diamond painters. Overall, this was a relaxing and enjoyable project with a beautiful finished result. I would recommend Fansells diamond painting kits to anyone looking for a fun, creative hobby with good quality materials and great value.
Over the last few years I've ordered more than 20 diamond paintings and 2 paint-by-numbers kits from Fansells, and I've always been very happy with the quality. The only issue I've ever had was with my most recent paint-by-numbers kit, which arrived with the wrong paint colours. As it was a birthday present, I didn't have time to wait for a replacement. I contacted Fansells, explained the situation, and they refunded me straight away with no hassle. Excellent customer service and a company I wouldn't hesitate to buy from again. Highly recommended!
Great products and great prices. I have ordered regularly and a combination of diamond painting kits and cross stitch kits and delivery is always quick
I've bought 4 or 5 of these cross stitch kits, and let me say it's some of the best quality I've seen for kits. Most others have barely readable printing or confusing symbols, if you get them pre stamped. These are very readable! Will definitely be buying more! 10 out of 10!
Absolutely love fansell there diamond painting art is always spot on and always comes out beautifully
I have bought from fansells for years and it is the best place to buy diamond painting items. There customer service is also excellent.
260 reviews matching
printerval.com
Mydiamonpainting
Peggybuy
Cedarandtinco
MyPlantroom
Keysdate
Euro Talks