Excellent Products and great customer…
Excellent Products and great customer service from Amy
About Fansells
Data updated- Website
- fansells.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 0% (0/17)
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About this business
We aim to provide the cheapest and good-quality DIY diamond paintings and relvant DIY crafts. Certainly we often update to sell the latest designs and styles.Hope all people could have fun with these creative paintings !
Written by the business, not verified by us.Is Fansells legit?
Fansells (fansells.com) has a 4.7 out of 5 rating on OK.one, based on 260 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the diamond paintings and cross-stitch kits, noting that the printed canvases are beautiful and very easy to work on. Many people also mention that the dedicated customer service team is incredibly supportive, friendly, and quick to assist with custom orders or general questions. However, some people were dissatisfied when certain popular items they wanted were temporarily out of stock or completely unavailable. Buyers also mentioned occasional issues such as damaged deliveries or minor product defects, though helpful customer support handled these situations promptly.
Auto-generated from all reviews of this business. For reference only.What people say
This company is the best
This company is the best! I use them all the time to supply my small business. They are easy to work with and courteous. If I have a problem, they are quick to respond and will find a solution.
I have always received amazing…
I have always received amazing communication with fansells I wouldn’t go anywhere else for my custom diamond paintings
Great customer service …
My item was out of stock so I requested a refund, Amy replied saying she would request another batch from the suppliers. She was amazing. Kept me up to date by email and the item was shipped within a few days. It arrived today and its great. Thank you Amy, fantastic customer service
I love this company
I love this company. They are always so helpful and their products are really awesome!
Fantastic company
Fantastic company! Extremely helpful and the items I can’t fault. Would definitely recommend
Personalised Diamond Art
Amy & her team has been really helpful with my personalised Diamond art that they done for me I will give them 500% for their hard work from Michaela
Beautiful and easy
I got multiple custom cross stitch kits made and they are all so beautiful ❤️ fast and no problems their customer service is wonderful
Number 1 for me
I don't write many reviews but i do believe this must be said. I have ordered from fansells few times by now and i always had an amazing experience. Their diamond paintings are very good quality, they are cheaper than anywhere online or in local shops and the customer service is spot on. I had a custom made diamond painting too and it turned out exactly like the picture and also the exact colors. Only once i ordered and sadly they didn't have 3 diamond paintings i picked but as soon as they found out, they contacted me via email and gave me a choice of either I choose the replacement diamond paintings in the price range or they will surprise me with their own picks. I chose them myself. Delivery takes a bit longer but that's never way too long especially given the fact it comes from china. If you're looking for the cheap but great, fansells is definitely your best pick ❤️
A pleasure to deal with
A pleasure to deal with. Very helpful staff and great products.
I always use fansells as the items are of good quality
I always use fansells as the items are good quality, good choice, and would definitely recommend them. I did have an item arrive damaged but a refund was sent straight away with no qualms and the service was excellent. I will definitely be ordering again in the future.
Overall A great store
Overall, a great experience. Prices are incredible. Shipping is reasonably fast for the current state of shipping. So much to choose from too. Nice quality kits.
Great budget- friendly source for diamond paintings and supplies
Shipping was quick, considering it was coming from China. It was well packaged and delivered in good condition. Great budget-friendly source for diamond paintings and accessory tools. Very happy with my purchase. They also have cross stitch projects that I hope to order in the future.
I received my order fairly quickly and…
I received my order fairly quickly and customer service was exceptional.
Great budget friendly diamond painting supplies
I have recently discovered fansells and so far have had a great experience. They have a large selection of diamond paintings and supplies at budget friendly prices. Super customer service. Fast and friendly. (One painting I had ordered was out of stock and they contacted me to choose a replacement.)
I have been ordering off of Fansells…
I have been ordering off of Fansells for a few years both cross stitch and diamond paintings and I have been satisfied with their products. I have never ran out of diamonds with the diamond paintings nor floss with the cross stitch. The print has been very good on both products, clear and easy to see. Thank you so much!
Great customer service
Great customer service. When a couple of my items were out of stock for 2 weeks they emailed me right away. Then they offered me a couple options. Love getting a free gift too!
Awesome Quality Paintings!
Fansells has been such a great site for me to purchase my diamond paintings. They have all been great quality and I enjoyed all my purchased so far! I will continue to order from them. The only small complaint I have is shipping does take forever! But it doesnt take away from their 5 star rating from me.
Amy was so quick at replying to me on…
Amy was so quick at replying to me on email and sorted my issues no problem very happy with my order thank you
Great service from Amy
Great service from Amy, always available to answer queries, products are high quality.
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