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Hobbies & Crafts

Fansells

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260 reviews

4.7260 reviews
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About Fansells

Data updated
Website
fansells.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/17)
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[email protected]fansells.com

About this business

We aim to provide the cheapest and good-quality DIY diamond paintings and relvant DIY crafts. Certainly we often update to sell the latest designs and styles.Hope all people could have fun with these creative paintings !

Written by the business, not verified by us.

Is Fansells legit?

Fansells (fansells.com) has a 4.7 out of 5 rating on OK.one, based on 260 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the diamond paintings and cross-stitch kits, noting that the printed canvases are beautiful and very easy to work on. Many people also mention that the dedicated customer service team is incredibly supportive, friendly, and quick to assist with custom orders or general questions. However, some people were dissatisfied when certain popular items they wanted were temporarily out of stock or completely unavailable. Buyers also mentioned occasional issues such as damaged deliveries or minor product defects, though helpful customer support handled these situations promptly.

Auto-generated from all reviews of this business. For reference only.

What people say

c
customerUnited Kingdom · 2 reviews · Experienced 2025-10-07 ·

Not enough diamonds to complete kit.

I bought a kit from Fansells and it didn't have enough diamonds. I contacted them but they seem to be unable to provide me with these diamonds. They will probably ask me to contact them again following this review but I have sent eight emails so far and they haven't sent a replacement. I cannot source local diamonds for this as these are special shaped. I have already wasted a lot of money and time. I just want the product I paid for. -- I am now updating my review to three stars. After a couple of months they sent me a different kit and I managed to replace some of the diamonds, but they were of a different colour.

J
Jill AllenUnited States · 4 reviews · Experienced 2025-11-12 ·

These coasters are amazing

These coasters are amazing! I have done a few diamond dots projects but this so far has been my favorite to do. When I peeled off the protective cover on one of the coasters, some of the sticky binding came off. The dots would not adhere to the coaster. I contacted Fansells and they are shipping a replacement. Excellent customer service! I can't wait to find another project from Fansells to do. Thank you for your excellent service!

Isabelle BeissmannAustralia · 1 review · Experienced 2025-10-10 ·

My experience with this company has…

My experience with this company has always been great. I’ve ordered both diamond painting and cross stitch with them over the last few years and have never been disappointed. Once again my last order of 3 cross stitches were delivered very quickly and the quality of the projects was excellent to deal with.

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