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customer

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

Fansells

Not enough diamonds to complete kit.

I bought a kit from Fansells and it didn't have enough diamonds. I contacted them but they seem to be unable to provide me with these diamonds. They will probably ask me to contact them again following this review but I have sent eight emails so far and they haven't sent a replacement. I cannot source local diamonds for this as these are special shaped. I have already wasted a lot of money and time. I just want the product I paid for. -- I am now updating my review to three stars. After a couple of months they sent me a different kit and I managed to replace some of the diamonds, but they were of a different colour.

2025-11-17