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旅游度假

Farehutz

102 条评价

4.4102 条评价
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关于 Farehutz

数据更新
网站
farehutz.us
分类
旅游度假
所在地
United States · Wilmington
状态
待认证
近 12 个月
102 条评价
差评回复率
85%(11/13 条)
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Farehutz靠谱吗?

Farehutz(farehutz.us)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于旅游度假分类,口碑良好。84% 的评价为 4 星及以上,12% 为 1 星;商家回复了 85% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Krystin Monaghan · 写过 4 条评价 · 体验于 2026-07-06 ·

罗伯特提供的客户服务......

罗伯特·史密斯 (Robert Smith) 提供的客户服务非常出色,这就是我给予 5 颗星的依据。 但预订航班却没有。 第一次使用这家旅游公司。 当第一趟行程的某一段行程不可用时,我不被允许取消。 相反,提供的选择是乘坐不同航空公司的过夜旅行,并支付 600 美元的额外费用。 我永远不会再使用这项服务。 我总是直接向航空公司预订,至少您可以在 24 小时内取消使用信用卡预订的航班。 吸取教训。 但是罗伯特,你提供了出色的客户服务。

Farehutz 回复2026-07-07

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

R
Roukaya Najar · 写过 1 条评价 · 体验于 2026-07-03 ·

太棒了

不推荐……这背后有很多隐藏费用。

Farehutz 回复2026-07-06

Thank you for taking the time to share your feedback and for rating us 3 stars. We appreciate your honest review and are glad that your experience met some of your expectations. We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers. We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations. Kind Regards, Support Team

V
Vincent Lewis, Sr. · 写过 1 条评价 · 体验于 2026-07-05 ·

伟大的

伟大的。罗伯特·斯梅德(Robert Smedh)很棒,他的客户服务技巧也很棒 。

Farehutz 回复2026-07-06

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Amgad Assaf · 写过 1 条评价 · 体验于 2026-07-04 ·

客户支持……

他们对我残疾的丈夫非常有帮助。谢谢罗伯特。

Farehutz 回复2026-07-06

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

C
Carson · 写过 3 条评价 · 体验于 2026-07-04 ·

罗伯特很有礼貌而且非常乐于助人!

Farehutz 回复2026-07-06

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

J
Jack Cleveland · 写过 1 条评价 · 体验于 2026-07-02 ·

花了300块钱订了一张机票离开…

花了 300 美元预订了一张从离我最近的机场出发的机票,却被告知我预订的航班没有座位,我必须额外花 250 美元购买从一小时外的机场出发的其他航班。

Farehutz 回复2026-07-03

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

L
Leticia Salgado · 写过 1 条评价 · 体验于 2026-06-29 ·

一切都很好,除了我的航班......

一切都很好,除了我的航班改签了。

Farehutz 回复2026-07-02

Thank you for taking the time to share your feedback and for rating us 3 stars. We appreciate your honest review and are glad that your experience met some of your expectations. We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers. We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations. Kind Regards, Support Team

C
Chris · 写过 2 条评价 · 体验于 2026-06-30 ·

鲍勃非常有帮助

Farehutz 回复2026-07-01

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

S
Sergio · 写过 1 条评价 · 体验于 2026-06-29 ·

他们对一切都非常有帮助

Farehutz 回复2026-06-30

Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team

C
Connie Helgren · 写过 1 条评价 · 体验于 2026-06-29 ·

罗伯特·史密斯非常友善且乐于助人。

Farehutz 回复2026-06-30

Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team

A
Angel Osorio · 写过 1 条评价 · 体验于 2026-06-29 ·

鲍勃在细节方面表现出色……

鲍勃对细节非常出色,对我的航班非常有帮助,优质的服务

Farehutz 回复2026-06-30

Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team

F
Friday O · 写过 1 条评价 · 体验于 2026-06-27 ·

他们说他们用完了的问题......

他们说他们没有座位,而不是提前通知你,但在一切顺利之后,我希望我能更快地拿到票,所有的事情都更有条理

Farehutz 回复2026-06-29

Estimado cliente: Gracias por tomarse el tiempo de compartir su opinión y por calificarnos con 4 estrellas. Nos complace saber que tuvo una experiencia positiva con nosotros. Agradecemos su apoyo y siempre buscamos formas de mejorar. Sus comentarios nos ayudan a seguir perfeccionando nuestros productos y servicios, y esperamos que su próxima experiencia merezca una calificación de 5 estrellas. ¡Esperamos atenderle de nuevo pronto! Atentamente, El equipo de soporte

N
Napoleon Barbosa · 写过 1 条评价 · 体验于 2026-06-28 ·

优质的客户服务且价格实惠

优质的客户服务和实惠的价格

Farehutz 回复2026-06-29

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Andre · 写过 1 条评价 · 体验于 2026-06-29 ·

非常好的客户服务

非常好的客户服务。下次坐飞机时我会打电话

Farehutz 回复2026-06-30

Dear Customer, Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us. We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating. We look forward to serving you again soon! Kind Regards, Support Team

E
Elida Montanez · 写过 1 条评价 · 体验于 2026-06-27 ·

很棒的服务鲍勃非常乐于助人...

优质的服务鲍勃非常有帮助,让我们获得了很棒的报价,并为这一重要的事情提供了更实惠的价格。我在军队服役了 35 年,他非常热心地确保我收到了门票。我建议有军事折扣,那会很棒。

Farehutz 回复2026-06-29

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

R
Rezwan Ferdous · 写过 1 条评价 · 体验于 2026-06-27 ·

很好

很好,斯嘉丽很慷慨。

Farehutz 回复2026-06-28

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Alex Destin · 写过 1 条评价 · 体验于 2026-06-28 ·

我从 nob 获得了优质的服务

Farehutz 回复2026-06-29

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

l
lupe rodriguez · 写过 1 条评价 · 体验于 2026-06-26 ·

亚当非常乐于助人而且友善

亚当非常乐于助人而且友善。我们一定会再次与您预订

Farehutz 回复2026-06-27

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

K
Kim Bond · 写过 1 条评价 · 体验于 2026-06-24 ·

很棒的经历

很棒的经历。非常有帮助!

Farehutz 回复2026-06-27

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Alex P · 写过 1 条评价 · 体验于 2026-06-24 ·

很大的帮助和非常理解的人

Farehutz 回复2026-06-24

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team