Asher Brown thank you very much for you…
Asher Brown thank you very much for you rapidité and hospitality.
About Farehutz
Data updated- Website
- farehutz.us
- Category
- Travel & Vacation
- Location
- United States · Wilmington
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 85% (11/13)
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Is Farehutz legit?
Farehutz (farehutz.us) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
On time info did not wait long Asher…
On time info did not wait long Asher brown very informative of my flight
Great service from frank miller
Reply from Farehutz2026-08-06
Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team
Jeff Wilson helped me with checking me…
Jeff Wilson helped me with checking me in and getting my boarding pass sent to me and answered all my questions.
Reply from Farehutz2026-08-05
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Great customer service by Robin
Reply from Farehutz2026-08-05
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Frank Miller Was Very Helpful
Frank Miller Was Very Helpful, And Expedient.
Reply from Farehutz2026-08-04
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Customer service was great Roberts was…
Customer service was great Roberts was very helpful
Reply from Farehutz2026-08-05
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Jeff Wilson
Jeff Wilson, was very helpful, knew everything that I Need it. Thank you
Reply from Farehutz2026-08-03
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Scam Alert
Every positive review of this firm is likely AI-generated BS. Look at BBB for the real story. Google reviews also. This firm is a bait and switch scam factory which leads to nothing but headaches. Yes you can get a full refund if you threaten legal action. Watch your credit card afterwards. Almost a sure bet there will be a fraudulent travel charge showing up. Be vigilant!
Reply from Farehutz2026-08-03
Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team
Forgot to get wheel chair
Forgo t to get wheel chair set up and Robert was a big help
Reply from Farehutz2026-08-03
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Robert was very helpful getting our…
Robert was very helpful getting our boarding passes which I had difficulty accomplishing.
Reply from Farehutz2026-07-31
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Robet
Nic castmer service
Reply from Farehutz2026-08-03
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
This site is pure scam you make…
This site is pure scam you make reservation then they send you email how your reservation is pending then you don't get confirmation then you call them and they tell you that flight isn't available for that price now they are trying to push you to pay much more 3-4 times to get same flight . Avoid this scam to save your money and nerve. I would give pure zero 0 stars for them . No I am not changing my opinion because it is formed by experience with you so I hope more people will read this and avoid you scammers
Reply from Farehutz2026-07-30
Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Tea
Très mauvaise expérience
Très mauvaise expérience – à éviter Nous avons réservé deux billets aller-retour Québec–Toronto pour un montant total autorisé de 433,86 $ (incluant assurances et options). Peu après, FareHutz nous a informés que le vol de départ n’était plus disponible au tarif annoncé et a tenté de nous vendre un autre vol à plus de 1 150 $, soit plus du triple du prix initial. Tout au long du processus, les informations fournies par le service à la clientèle étaient contradictoires. Les solutions proposées changeaient constamment selon l’agent ou le superviseur contacté. Malgré l’assurance achetée, aucune solution raisonnable n’a été offerte, seulement de la pression pour accepter un vol beaucoup plus coûteux. En plus, FareHutz a tenté de rejeter la responsabilité sur la compagnie aérienne (Porter Airlines), alors que la gestion de cette réservation et des tarifs relevait entièrement d’eux. Nous avons dû faire vérifier nos droits auprès de notre compagnie de carte de crédit et bloquer notre carte par précaution. Je ne recommande absolument pas ce site. Faites preuve d’une grande prudence avant d’effectuer une réservation avec FareHutz. --------- Very Poor Experience – Avoid We booked two round-trip tickets from Quebec City to Toronto for a total authorized amount of $433.86, including cancellation insurance and web check-in. Shortly after booking, FareHutz contacted us to say that the return flight was “secured,” but the departure flight was not. We were then told that the promotional fare was no longer available and were offered a replacement departure flight costing over $1,150—more than three times the original price. Throughout the process, the information provided by customer service was inconsistent and contradictory. Different agents and supervisors offered different solutions, only to withdraw them later. Despite purchasing insurance, no reasonable resolution was provided. Instead, we felt pressured to accept a much more expensive flight than the one we originally booked. To make matters worse, FareHutz attempted to shift the blame to the airline (Porter Airlines), even though the airline had no involvement in the advertised discount and FareHutz was entirely responsible for managing the booking and pricing. Because we had clearly stated that we did not authorize any charge beyond the original $433.86, we contacted our credit card company to confirm our rights and ultimately had to block our card as a precaution. This experience closely matches many of the negative reviews already posted online. I would strongly recommend exercising extreme caution before booking through FareHutz. I would never use this service again.
Reply from Farehutz2026-07-30
Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Tea
Customer Support
Robert Smith was great. I was able to check in at a timely matter.
Reply from Farehutz2026-07-29
Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team
thank you robert this was a fast and…
thank you robert this was a fast and great process
Reply from Farehutz2026-07-30
Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team
Jeff Wilson was very helpful and…
Jeff Wilson was very helpful and friendly answered every question that I had. Thanks Jeff.
Reply from Farehutz2026-07-29
Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team
Robert was very helpful and answered…
Robert was very helpful and answered all my questions
Reply from Farehutz2026-07-28
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team
Great service
Reply from Farehutz2026-07-27
Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team
Robert has helped me with everything
Reply from Farehutz2026-07-24
Dear Customer, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us. We look forward to serving you for many years to come! Kind Regards Support Team