Farehutz (farehutz.us) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
What people say
J
Jennifer · 2 reviews · Experienced 2026-07-23 ·
★★★★★
I booked it for a certain price but…
I booked it for a certain price but paid $160 more then advertised. Talked to Robert Smith with customer service for the walk through for the review.
Reply from Farehutz2026-07-24
Thank you for taking the time to share your feedback and for rating us 2 stars. We appreciate your honest review and are glad that your experience met some of your expectations.
We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers.
We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations.
Kind Regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Adam He ensured a quick name change for my son, and I am satisfied with his work—10/10.
Reply from Farehutz2026-07-21
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
The help that I received from Farehutz getting me started and finishing job about flights and boarding passes. Thank to David Scott and Robert Smech
Reply from Farehutz2026-07-20
Dear Customer,
Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us.
We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating.
We look forward to serving you again soon!
Kind Regards,
Support Team
M
Mohd Danish · 1 review · Experienced 2026-07-19 ·
★★★★★
My experience at TGS was extremely…
My experience at TGS was extremely disappointing. Based on my personal experience, I would not recommend this company to anyone looking for a stable and supportive workplace.
One of the biggest issues was the quality of the training. The training program was poorly organized, lacked proper structure, and did not prepare employees for the actual work. Important topics were either rushed or skipped, and many of us were expected to handle tasks without receiving sufficient guidance. This created unnecessary stress and made it difficult to perform well.
I was also disappointed with the support provided by the team leaders. In particular, my experience with TL Mukesh Murli was not positive. Whenever I needed clarification or assistance, I did not feel that I received the support or guidance expected from a team leader. Instead of helping employees improve, communication often felt discouraging and unprofessional.
I was equally disappointed with the overall leadership under Director Tri Murty. In my experience, the management did not appear focused on improving employee development or addressing workplace concerns. Feedback from employees did not seem to result in meaningful changes, and there was a noticeable gap between management expectations and the support provided to the team.
The work environment felt more focused on pressure than on employee growth. Rather than investing in proper training and coaching, the company seemed to prioritize performance targets without ensuring employees had the tools to succeed. This resulted in high stress, low morale, and frequent frustration among team members.
Overall, my experience at TGS was negative because of poor training, insufficient managerial support, weak communication, and a lack of investment in employee development. I hope the company seriously reviews its training process, leadership approach, and employee support system so future employees can have a better experience than I did.
N
Noah Noah · 2 reviews · Experienced 2026-07-17 ·
★★★★★
Don't use this company to get your tickets, use a safer, more official manner.
Currently on customer support, bought 5 tickets, they're raising the prices and changing the terms of what we originally bought. We originally bought with JetBlue, not with Southwest, but they're saying we bought via Southwest. I also noticed there a multiple Farehutz's so I will be leaving a review on the other one and this one.
In short, don't use Farehutz, they attempt to increase the prices after you bought it, gouging you for more money.
Reply from Farehutz2026-07-18
Dear Passenger,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.
At Holiday Breakz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.
We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further.
Your satisfaction is very important to us, and we look forward to resolving this matter for you.
Kind regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
k
keith johnson · 1 review · Experienced 2026-07-16 ·
★★★★★
Robert simth
Robert simth, was very knowledgeable, and helpful with me.
Reply from Farehutz2026-07-17
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
c
customer · 3 reviews · Experienced 2026-07-15 ·
★★★★★
They tried to rip me off today
They tried to rip me off today. I am filing a chargeback.
They offer one price "seven seats left"
they say your reservation is pending
they call you and say none of those promotional seats are remaininging. Your money is lost if you do not upgrade. Scam.
Reply from Farehutz2026-07-16
Dear Passenger,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.
At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.
We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / [email protected] , and we will be happy to assist you further.
Your satisfaction is very important to us, and we look forward to resolving this matter for you.
Kind regards,
Support Team
I attended training at this company, and it was a very disappointing experience. The trainer, Mr. Trimurti Singh, was extremely rude and disrespectful. Instead of motivating trainees, he made people feel demoralized. Even if you know something, the way he speaks can make you lose your confidence.
The training lacked professionalism. Rather than focusing on teaching and helping trainees learn, a lot of time was spent on things unrelated to the training. Respectful communication was completely missing.
I also heard from employees that some salaries have been delayed, which is concerning. My advice is to think carefully before joining this company.
I hope the management takes this feedback seriously. A company can only grow when employees and trainees are treated with respect. If these issues are not addressed, it could negatively affect the company’s reputation.
WHO made our experience great was Asher Brown
FA319576
He was your excellent agent that helped my husband book his ticket, then patiently helped me today with
questions I had regarding support, I,e, wheelchair/golf
cart, luggage size and more.
He was a complete professional but his kindness and warmth shown through. He was awesome!
Sincere thanks, Julie Robertson
Reply from Farehutz2026-07-16
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
My husband and I decided to book tickets to Vancouver through this company on July 12. We selected our preferred travel dates and flight times based on the price shown on the website. However, after the manager called us, we were informed that the ticket price had doubled. In addition, both our departure and return flight times were changed. When we asked why the schedule had been changed, we were told that tickets for the originally selected times were not available. We were also informed that we could not cancel because the payment was non-refundable. This experience was very disappointing. I recommend confirming the final price, flight schedule, and cancellation policy before making any payment. Unfortunately, our experience did not match what was presented during the booking process, so we cannot recommend this service.
Reply from Farehutz2026-07-16
Dear Passenger,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns.
At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly.
We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-866-503-8818 / [email protected] , and we will be happy to assist you further.
Your satisfaction is very important to us, and we look forward to resolving this matter for you.
Kind regards,
Support Team
K
Ken Peters · 1 review · Experienced 2026-07-10 ·
★★★★★
Robert Smith did good but when I 1st…
Robert Smith did good but when I 1st booked I never received a any emails until I called to find out why I couldn't check it
Reply from Farehutz2026-07-11
Thank you for taking the time to share your feedback and for rating us 3 stars. We appreciate your honest review and are glad that your experience met some of your expectations.
We understand that there is room for improvement, and we would value any additional feedback you can provide. Your insights help us identify areas where we can do better and enhance the experience for all our customers.
We hope to have the opportunity to serve you again and provide an experience that exceeds your expectations.
Kind Regards,
Support Team
J
José Noyola · 1 review · Experienced 2026-07-09 ·
★★★★★
Courteous
Courteous , and very helpful
Adam Smith help me a lot
Reply from Farehutz2026-07-11
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
R
Reza · 2 reviews · Experienced 2026-07-08 ·
★★★★★
Customer Suppors
Thanks Robert, for your time and consideration on my request
5Stare
Reply from Farehutz2026-07-11
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Robert was so kind and very helpful! I appreciate him so much!
Sincerely,
Angela Veach
Reply from Farehutz2026-07-11
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Asher did well. I just had issues with my bank over the holiday weekend but all went well.
Reply from Farehutz2026-07-08
Dear Customer,
Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us.
We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating.
We look forward to serving you again soon!
Kind Regards,
Support Team
L
Lee Cankar · 2 reviews · Experienced 2026-07-06 ·
★★★★★
Robert Smith was very efficient and courteous
Robert Smith was very helpful and courteous and efficient.
Reply from Farehutz2026-07-07
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
Dear Customer,
Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback.
Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service.
If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
Support Team
