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旅游度假

Farehutz

102 条评价

4.4102 条评价
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关于 Farehutz

数据更新
网站
farehutz.us
分类
旅游度假
所在地
United States · Wilmington
状态
待认证
近 12 个月
102 条评价
差评回复率
85%(11/13 条)
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Farehutz靠谱吗?

Farehutz(farehutz.us)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于旅游度假分类,口碑良好。84% 的评价为 4 星及以上,12% 为 1 星;商家回复了 85% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Nikki Martin · 写过 3 条评价 · 体验于 2026-06-24 ·

我的问题得到了解答

Farehutz 回复2026-06-27

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

k
kim-marie johnson · 写过 3 条评价 · 体验于 2026-06-22 ·

鲍勃提供了卓越的服务!

Farehutz 回复2026-06-23

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

S
SarahAnne · 写过 1 条评价 · 体验于 2026-06-22 ·

亚当对我的帮助非常大。

亚当在获取我的航班信息方面非常有帮助。

Farehutz 回复2026-06-23

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

S
Shawn Twarogowski · 写过 1 条评价 · 体验于 2026-06-21 ·

快速简单,谢谢

Farehutz 回复2026-06-22

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

R
RP · 写过 1 条评价 · 体验于 2026-06-19 ·

失望的!糟糕的惊喜!

Farehutz 打出了特价机票的广告,每张票大约 200 美元。我很高兴找到这笔交易!购买门票以获得优惠后,我被告知该优惠不再适用于我们。我得到的最好的选择是每张票 400 美元左右,这要求我们从不太方便的机场出发。我觉得我被困住了,要花更多的钱,这样我就不会损失已经支付的钱,据说是为了更便宜的机票。由于这次经历,我不会再次使用 Farehutz 或推荐它们。我将寻找一家列出优惠的公司,当我从他们那里购买机票时,他们会遵守这些优惠。 我要说的是,卡塔琳娜非常耐心地帮助我重新调整我的飞行计划,并为更昂贵的机票支付了更多的钱。鲍勃在电话中也很友善地向我提供了更多详细信息。

Farehutz 回复2026-06-23

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

J
Jeff White · 写过 1 条评价 · 体验于 2026-06-19 ·

诱饵和转换定价

诱饵和转换定价。 我输入信用卡信息后不得不等待 30 分钟,而 Farehutz 网站却显示“正在处理中”。 然后我接到一个电话,被告知价格上涨了,因为唯一可用的座位在主舱。 我告诉他们我想取消,他们告诉我我的机票不可退款,尽管我最初的报价低于 200 美元,而新价格为 469 美元。 他们说航空公司已经从我的信用卡上扣款了。 那合法吗? 我在 Trivago 上找到了 Farehutz。 我也不会再使用 Trivago,因为他们与这家公司有关联。 完全骗局。

Farehutz 回复2026-06-21

Dear Passenger, Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and we value the opportunity to address your concerns. At Farehutz, our goal is to provide our customers with the best possible fares. However, due to high demand, flight availability can sometimes change rapidly. When this happens, our team works hard to offer the closest possible alternative to help ensure your travel plans can still proceed smoothly. We would like to personally review your booking details so we can find a solution that works best for you. Please reply to this or contact our customer care team at 1-800-473-7107 / [email protected] , and we will be happy to assist you further. Your satisfaction is very important to us, and we look forward to resolving this matter for you. Kind regards, Support Team

R
Rick Picard · 写过 3 条评价 · 体验于 2026-06-21 ·

鲍勃对我帮助很大

鲍勃对我来说是一个很大的帮助。强烈推荐。

Farehutz 回复2026-06-22

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

M
MB A · 写过 1 条评价 · 体验于 2026-06-21 ·

亚当·斯密就是那个男人!!!

Adam 非常迅速,解决了我的问题,并在不到 5 分钟的时间内解决了它!没有闲聊,开门见山,具有精湛的确认技巧和连贯性!绝对完美的客户服务!

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

s
shonta Showers · 写过 1 条评价 · 体验于 2026-06-19 ·

亚当能够添加我的特殊要求......

Adam 能够将我的特殊要求添加到 我的票。

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

P
Priscille K. · 写过 3 条评价 · 体验于 2026-06-20 ·

我今天办理入住手续的经历很棒。

今天我在网上办理登机手续的经历很棒。与我交谈的 Tge 代理 Frank 非常耐心且冷静,能够在不到 5 分钟内为我提供帮助。谢谢 !

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

C
Cynthia Williams · 写过 2 条评价 · 体验于 2026-06-18 ·

我对罗伯特·史密斯的……非常满意

我对罗伯特·史密斯的客户服务非常满意,他专业且有礼貌。

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Angela Evans · 写过 7 条评价 · 体验于 2026-06-18 ·

服务非常好。

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to share your feedback and for rating us 4 stars. We’re delighted to know that you had a positive experience with us. We appreciate your support and are always looking for ways to improve. Your feedback helps us continue enhancing our products and services, and we hope to make your next experience worthy of a 5-star rating. We look forward to serving you again soon! Kind Regards, Support Team

C
Carlos Manuel Gonzalez Carraza · 写过 2 条评价 · 体验于 2026-06-18 ·

罗伯托真的很有耐心。

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

M
Mike · 写过 1 条评价 · 体验于 2026-06-19 ·

鲍勃非常乐于助人,他帮助工作……

鲍勃非常乐于助人,他帮助解决了电子邮件问题,以便将我妻子的门票交给她。非常有帮助

Farehutz 回复2026-06-21

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

J
Jaismeen Kaur · 写过 1 条评价 · 体验于 2026-06-17 ·

我得到了最好的和相关的服务......

我得到了最好的和相关的服务,工作人员名叫鲍勃 谢谢

Farehutz 回复2026-06-18

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

A
Arielito Tapia Torres · 写过 3 条评价 · 体验于 2026-06-17 ·

想知道

现在我只是打电话告诉他们我是旅行者,我要在周五飞,但他们告诉我明天打电话给他们办理登机手续和我的航班的登机牌,但如果我周五去机场,那就是同样的事情

Farehutz 回复2026-06-18

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

M
Marvin · 写过 1 条评价 · 体验于 2026-06-16 ·

亚当非常乐于助人

Farehutz 回复2026-06-17

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

J
Jean Paul Diaz · 写过 1 条评价 · 体验于 2026-06-17 ·

为所有未来的客户提供优质的服务......

为未来所有客户提供优质服务

Farehutz 回复2026-06-18

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

D
David Steadman · 写过 3 条评价 · 体验于 2026-06-16 ·

弗兰克·米勒非常出色

弗兰克·米勒(Frank Miller)非常出色,乐于助人......

Farehutz 回复2026-06-17

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team

M
Marisa Villamil · 写过 1 条评价 · 体验于 2026-06-15 ·

很棒的服务

Farehutz 回复2026-06-16

Dear Customer, Thank you for taking the time to leave us a wonderful five-star review! We are so glad to hear that you had a positive experience, and our team will be delighted to read your feedback. Your kind words truly mean a lot to us and inspire our team to continue delivering exceptional service. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Best regards, Support Team