FITJEANS

Hey Outi! We just sent you an email regarding this, and we will of course fix this so you'll receive the correct pair. So sorry about that 💙

We are so happy to hear that Robertina ❤️ Thank you so much for your lovely review!

Hey Molly! 💙 We can see that your package has now been delivered, and we really hope you’re loving your new FITJEANS 🫶 We’re very sorry again for the delay and truly appreciate your patience and understanding throughout the shipping process 🥰

Thank you for your honest and detailed feedback! We’re really sorry to hear that the Mid Waisted style did not fit as expected, especially when you already had such a great experience with our Flared model in the same size. Although the styles may look similar, there can unfortunately be differences in fit, rise, fabric tension, and proportions between collections and washes. Your comparison and feedback are incredibly valuable to us, and we’ll absolutely share this with our product team as consistency across fits and sizing is something we continuously work on improving. We truly appreciate you taking the time to explain your experience so clearly 💙

Wow, that's wonderful to hear Melissa! Thank you so much for your lovely review 💕

Thank you so much for this amazing review! We’re SO happy to hear the jeans were actually long enough. We know how hard it can be for taller girls to find jeans that fit properly in both length and shape, so hearing that they fit your legs and curves comfortably means everything to us 🥰

Hey Petra, We're truly sorry that you received the wrong order. While our warehouse team works hard to ensure every package is accurate, occasional errors can happen and we completely understand how frustrating that is! We have registered your return, and you have received an email with the return label and further instructions. Please send over a picture of the receipt on email after you have dropped off the package and we will then place a new order for you with the correct product 🙏🏼

Oh wow! That's incredible to hear 🥰 Thank you so much for your lovely review!

We are so happy to hear that, Dayanne! Thank you so much for your review 🤗

Thank you so much for your feedback 🤗 We’re really happy to hear that the Petite length were a much better fit for you! Finding the right length can make such a huge difference, so it’s great to know these worked out better than your previous pair 🥰 Thank you again for giving us another try and for sharing your experience!

Thank you so much for this amazing review 🤗 We’re so happy to hear that you loved every step of the experience, from the guides and ordering process to the fast delivery. And hearing that the jeans fit perfectly and feel soft and comfortable is exactly what we strive for!

Hey Britty! We’re truly sorry for the frustration this situation has caused. We completely understand how upsetting it is to feel left waiting for answers regarding your refund. Our customer support team has been in contact with you regarding your return, and according to the registration from our warehouse, only 2 pairs were received in the returned package, which is why the refund processed was for those 2 items only. We absolutely understand your concern regarding the missing pair, and we’d be more than happy to continue looking into this with you. Please feel free to reply to the latest email from our support team with any additional details or proof of return shipment, and we’ll gladly investigate this further together with our warehouse team. Thank you for your patience and understanding.

Ahhh thank you so much for this amazing review! 😍 We’re so happy to hear you love the quality, fit, contour, and stretch of the jeans. And we totally agree, some colors look even better in real life than in the photos! Hearing “you won’t regret it” honestly means the world to us 💙

This is exactly why we created FITJEANS 🥰 We’re SO happy to hear that you finally found jeans that fit your glutes, legs, and waist comfortably without the back gap. And huge respect for the gym progress too! Thank you as well for sharing your measurements and experience, that’s incredibly helpful for others with a similar body type. We’re thrilled that the size guide worked perfectly for you and that your order arrived so quickly in Germany!

Hey Amy! I just sent you an email regarding this 💙

So happy to hear that! Thank you so much for your lovely review 🤗