FITJEANS

Hi! We’re very sorry for the delay here and completely understand your frustration. We can see that your email was unfortunately marked as spam, which means our team did not see it as quickly as we should have. We’re really sorry about that! We have also replied to your other email thread now, so please feel free to continue the conversation there and we’ll help you with your return as quickly as possible. Thank you for your patience and for bringing this to our attention!

So happy to hear that, Chayenne! 😍

Thank you so much for this lovely review! We truly appreciate it 💙

Hi! Thank you for your feedback. We completely understand your frustration regarding the length, especially when tailoring can become an extra and unexpected expense. We just wanted to mention that we actually do offer Petite lengths in several of our collections and colors! We’re continuously working on expanding our Petite options across more styles so more customers can find their perfect fit without needing alterations. Thank you again for taking the time to share your experience, feedback like this truly helps us improve 🫶💙

Thank you so much for this amazing review 💙 We’re so happy to hear that FITJEANS solved the classic problem of jeans fitting either the waist or the legs, but never both. That perfect balance of comfort, stretch, and shape is exactly what we work so hard to create!

So happy to hear that, Jill! Thank you so much for your review 🤗

Hey Julia! 💙 We’re really sorry to hear about your experience and completely understand your disappointment, especially after only a few months of wear. We just wanted to let you know that our customer support team has actually replied to your emails several times and we’re currently still waiting for your response. We would genuinely love the opportunity to investigate this further and help find a solution for you. Please feel free to reply to our latest email so we can continue assisting you and hopefully make this right.

That's incredible to hear, Emily! Thank you so much for your review 💙

We are so happy to hear that, Madison! Thank you so much for your lovely review 💙

非常感谢您诚实而详细的反馈💙 我们非常高兴听到您喜欢牛仔裤的整体品质，并在我们这里获得了愉快的购物体验。 我们也完全理解您对紧身和喇叭款式前袋的失望。其中一些型号设计有人造前袋，以帮助打造更平滑、更具雕塑感的贴合感，但我们绝对明白功能性口袋的重要性。 也感谢您提及尺码和退货体验。由于款式之间存在差异，我们始终建议仔细检查尺码指南，并且我们正在不断努力提高合身一致性和整体客户体验！ 我们非常感谢您花时间分享您的经验

Wow, that's amazing to hear Lucie! Thank you so much for your lovely review 🥰

Hi! We’re really sorry about the delay with your order. Due to the high volume of orders during our sale period, some shipments are unfortunately taking a little longer than usual. We completely understand how frustrating waiting can be. The good news is that your package is still on its way and is expected to arrive this week! Thank you so much for your patience and understanding, we truly appreciate it 🤍

That's incredible to hear, Demi! Thank you so much for your lovely review 💕

So happy to hear that, Marina! 🥰

That's incredible to hear, Laura! Thank you so much for your lovely review 🥰

You're so sweet! We appreciate you, Anne 💙

That's incredible to hear, Nicole! Thank you so much for your lovely review 💙

We are so happy to hear that you love your FITJEANS! 💙

Thank you so much for this amazing review 💙 We’re beyond happy to hear that both our Skinny and Flared styles have worked so well for you. Finding jeans that truly fit both the waist and hips without gaping can be such a struggle, so hearing this means everything to us!

So happy to hear that, Lisa! FITJEANS is definitely the perfect gift 💙