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FITJEANS

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196 reviews

4.0196 reviews
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About FITJEANS

Data updated
Website
fitjeans.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
196 reviews
Replies to negative
98% (40/41)
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About this business

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look.Today, we’re a global community of over 450.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

Written by the business, not verified by us.

Is FITJEANS legit?

FITJEANS (fitjeans.com) has a 4.0 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the amazing material quality, beautiful colors, and incredible stretch that make wearing these pants an absolute pleasure. People also love the comfortable fit that flatters different body types nicely without leaving any awkward waist gaps. Shopping on the website is easy, and delivery is frequently described as fast and reliable. Some reviewers were not happy with the high prices and expensive shipping options. Others noted that certain skinny styles lacked functional front pockets or had unexpected sizing inconsistencies around the waist. A few consumers also mentioned occasional delays when waiting for orders to arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

Very poor customer service

Very poor customer service. I have been trying for a month to resolve a simple issue with my order. I received the wrong size because the system selected it automatically, and I have repeatedly asked for a return label so I can return it and receive my correct size, L, without paying for return shipping. I have followed the refund instructions you sent me, but the process does not work. Please stop sending automated responses and actually resolve my issue. I need a return label and my correct size. This has already taken far too long.

J
Jocabel Diaz Rodriguez · 1 review · Verified · Experienced 2026-07-23 ·

Excellent jean I love

C
Chelsea Maccoll · 1 review · Verified · Experienced 2026-07-22 ·

The best jeans!!

I've wanted to try fit jeans for the longest time, so finally getting my hands on the Bare Low Waisted Flared was super exciting and they somehow exceeded every expectation I had. The first thing I noticed was how perfectly they sit on the waist. Low waisted jeans can be so hit or miss, but these are perfect. There's no awkward gapping at the back (which I usually always struggle with), and they sit in a way that feels secure while still giving that effortless, relaxed look. It's that ideal balance of flattering and comfortable that's so hard to find in real denim. The fabric is gorgeous. It feels like proper, high-quality denim - not thin or flimsy - but still has amazing stretch that makes them so easy to move in. The 2-way stretch makes a huge difference, especially for all-day wear, and you still get that structured, sculpted look without feeling restricted at all. And the shaping effect is REAL. These jeans just hug in all the right places without being tight or uncomfortable. The fit through the hips and legs is so clean and minimal, and the slight flare gives them that elevated, put-together vibe while still being super wearable day-to-day. The back pockets are placed in such a flattering way too - they enhance your shape instead of flattening it. I also really appreciate the little details, like the YKK zipper and overall construction - they just feel well made and like they're actually going to last, which makes them feel even more worth it. Overall, I'm kind of obsessed. These are exactly what I hoped fit jeans would be: flattering, comfortable, easy to style, and just instantly confidence-boosting. I can already tell they're going to be one of those pieces I reach for constantly.

S
Sebastian Rodriguez · 1 review · Verified · Experienced 2026-07-13 ·

My wife is super happy!

Amazing fit and quality

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WambuiAustralia · 1 review · Verified · Experienced 2026-07-20 ·

The Flared jeans run a bit small on the waist and too long for my 5'5 height

I bought the Womens Flared Fitjeans - Vintage Blue - XL / Regular × 1 XL / Regular. Unfortunately the waist is a little too tight and the pants are too long. The baggy version fits perfectly but this doesn't

Reply from FITJEANS2026-08-05

Oh no, sorry to hear that the jeans weren't a perfect fit for you 🥹 The Baggy and Flares differ from the waist measurement, though, if you want to try out different collections, we always recommend checking the size guide out, or just shoot us a message if you need anything 💘 If there's anything we can do, just give us a shout!

M
Mackaela Zipf · 1 review · Verified · Experienced 2026-07-29 ·

Flattering

Love their products

Reply from FITJEANS2026-08-05

Thank you so so much for the kind words!! Appreciate you tons 💘

w
wehbedc · 5 reviews · Verified · Experienced 2026-07-20 ·

I loved how it fitted on me

I loved how it fitted on me, I requested the petite one and is actually perfect. Quality of material is good so I’m happy.

Reply from FITJEANS2026-08-05

Thank you so much, really appreciate your kind words 💘

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Emily B · 1 review · Verified · Experienced 2026-07-27 ·

So nice to have quality pants that…

So nice to have quality pants that actually fit my body. Wild!

Reply from FITJEANS2026-08-04

Yay, so happy to hear that you finally found jeans that fit your body so well, that's what we're here for!! 😍

A
Amy Ranford · 3 reviews · Verified · Experienced 2026-07-27 ·

Never received parcel

Reply from FITJEANS2026-08-04

Hi Amy, we just sent you an email about this - we're always here to help out in these cases (especially since we have the tracking links of the parcels) - if it has not been delivered, we'll of course look into this! 🥰🙏

S
Seylin Samboy · 1 review · Verified · Experienced 2026-07-16 ·

These fit so well and it doesn’t show…

These fit so well and it doesn’t show any cellulite. Great fabric

Reply from FITJEANS2026-08-03

So happy to hear that you love the jeans so much! 😍

T
Tamara HookwayAustralia · 2 reviews · Verified · Experienced 2026-07-17 ·

Jeans are perfect

Jeans are perfect, they fit in all the right places! Delivery took a bit too long but eventually turned up. Will be ordering again, I have 3 pairs now!

Reply from FITJEANS2026-08-03

Thank you so much for the kind words! Regarding the delivery, we're usually way quicker but had a little delay due to a warehouse move - but we're back to the usual speed now 😍 Happy to hear that you come back for FITJEANS again and again 💘

DanielleAustralia · 4 reviews · Verified · Experienced 2026-07-17 ·

Not impressed :(

Not impressed :( I ordered a skinny jeans in size small, and when I tried it on it was a bit big in the waist. I went through the exchange process and orderedand XS. This involved an hour round trip to the only depot in Adelaide for returns. When the XS arrived (after a 3week shipping delay), the only part of the jeans that was smaller was the legs, which is ridiculous for a brand supposedly targeted to women who lift. The waist was no smaller. So in order to get my refund (as I gave up at this point) I had to take another hour long trip to the depot. I am yet to receive my refund. I will NEVER order again.

Reply from FITJEANS2026-08-03

So sorry to hear about your experience - we're always there to help schedule a pick up as well, to make things smoother for you! If there is anything else that we can do to help turn things around, feel free to reach out to us at [email protected] as the jeans should have been actually smaller in the waist as well, not only in the legs. Just let us know ✨

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Paula · 3 reviews · Verified · Experienced 2026-07-17 ·

Good customer service!

Reply from FITJEANS2026-08-03

Thanks so much for the kind words! We do our best to help out as best as we can whenever questions arise ✨

L
LiannaUnited Kingdom · 1 review · Experienced 2026-07-27 ·

Never arrived

I'd been considering buying from this brand for a while, so I was really looking forward to placing my first order. Unfortunately, my experience has been extremely disappointing. I placed my order around three weeks ago, despite the website stating that delivery should take just 1–2 days. Three weeks later, I still haven't received it. I contacted customer service by email and initially received what appeared to be an AI-generated response. After replying with further questions, I was told my enquiry would be passed to a member of the team. That was four days ago, and despite sending a follow-up email, I've still had no response. To make matters worse, after receiving no tracking information for weeks, I finally got an update from DHL today saying the parcel is being returned to the sender because the address is incorrect. I know the address I provided is correct, and I've never had any issues receiving deliveries there before, so I can only assume something has gone wrong on the sender's side. I've paid £9.99 for 1–2 day delivery, yet three weeks later I'm no closer to receiving my order or getting any answers from customer service. (And it’s not like the items are cheap!) Really disappointed with my first experience. I'd recommend saving your money and shopping elsewhere.

Reply from FITJEANS2026-07-28

Oh no, this is definitely not the experience we want to offer, and really sorry to hear this - and we completely get that this is super frustrating (also for us 😭). The reason for the delay was our recent warehouse move, which caused more delays than we'd hoped for, but it's, of course, not the experience we'd aim for either 🥹 Just flagged this to my colleague to reply to you asap - just quick thing, please only send one email at a time, otherwise the email jumps back to the queue and it'll take longer for us ro reply 🙏

W
Whit · 1 review · Experienced 2026-06-02 ·

They are over priced jeans/terrible customer service

They are over priced jeans. Should be $50 max! Super low quality and if you try to return or exchange, the company ghosts you and you’re stuck with something expensive that doesn’t fit!!! Terrible company! All about money !

Reply from FITJEANS2026-07-28

Sorry to hear that you did not like the fit of the jeans - regarding the quality, we're always super happy to look into this as you might have gotten a misproduced, but were not able to find a message when looking now - we're reachable both on email and dm 🥹 We can see though that you got your money back already, so if there is anything else we can do to make things right for you, just reach out 🥰🙏

A
Antonella D'IppolitoBelgium · 1 review · Verified · Experienced 2026-06-29 ·

Outstanding products and top-tier customer service!

I am extremely satisfied with the fit and quality of my Fitjeans. But what impressed me even more is their customer service. When I experienced an issue with a pair I had purchased a while ago, their team was incredibly helpful, fast, and solution-oriented. They truly go above and beyond for their customers, even long after a purchase is made. Highly recommended!

Reply from FITJEANS2026-07-27

Thank you so much for sharing your experience, so happy to hear that you love the jeans so much, and that we were able to help out so fast 💘

M
MariannaNetherlands · 4 reviews · Experienced 2026-07-24 ·

Excellent customer service

Excellent customer service! There was a problem with the stitching of one of the jeans I ordered, but it was handled exceptionally well. Haroula was very kind, asked me some information about the product and send me a new pair of jeans after she got a clear view of the situation. Superb!

Reply from FITJEANS2026-07-24

Thank you so much for the kind words!! Really appreciate that, we do our best to help out as fast and as best as we can ✨

K
Karen GiraldoUnited States · 1 review · Verified · Experienced 2026-07-07 ·

I love the fit

I love the fit, but this jeans doesn’t last long for the price. So I’m confuse about the quality and about continue being a costumer

Reply from FITJEANS2026-07-23

Thanks so much for your feedback! The jeans are made to last for a long time, so if they're breaking down, please get in touch with our customer service at [email protected] so we can look into this 💘

I
Ina · 3 reviews · Experienced 2026-07-22 ·

Flared and Baggy

I brought the Flared in Black and Baggy in Grey. Flared: Super comfy! Fights on the right places. Just one small thing: the pokets in the front are sewn in and fake. But it was so comfortable, i just had to keep it. Baggy: Also comfy, but didnt quite fit for my proportions. (thick thighs). Made it look not so baggy, but one size larger meant to be not fitting. So I returned it. Return: Easy going, just give the order number& why you return it. May be here it would be also good to add a "didnt fit my proportions" selection. Im fine with paying for the return label. Overall: Im happy with my new pair of jeans. :-)

Reply from FITJEANS2026-07-23

Thank you so much for your thorough review, that's always super helpful! Hapy to hear that you love your Flares so much and that everything went smoothly with your return 💘