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FITJEANS

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196 reviews

4.0196 reviews
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About FITJEANS

Data updated
Website
fitjeans.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
196 reviews
Replies to negative
98% (40/41)
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About this business

Founded in 2018 in Oslo, FITJEANS was born to create jeans that hug you in all the right places, giving you the ultimate confidence boost every time you wear them - no waist gap, no squeezing, just the perfect snatched look.Today, we’re a global community of over 450.000 denim lovers, committed to making you smile every time you wear FITJEANS. Our jeans are meticulously crafted with super stretchy, form-flattering denim that hugs you in all the right places, ensuring there's no waist gap and maximum comfort.

Written by the business, not verified by us.

Is FITJEANS legit?

FITJEANS (fitjeans.com) has a 4.0 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the amazing material quality, beautiful colors, and incredible stretch that make wearing these pants an absolute pleasure. People also love the comfortable fit that flatters different body types nicely without leaving any awkward waist gaps. Shopping on the website is easy, and delivery is frequently described as fast and reliable. Some reviewers were not happy with the high prices and expensive shipping options. Others noted that certain skinny styles lacked functional front pockets or had unexpected sizing inconsistencies around the waist. A few consumers also mentioned occasional delays when waiting for orders to arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

J
Jessica · 5 reviews · Verified · Experienced 2026-07-08 ·

Horrible fit uncomfortable fabric

Horrible fit. Uncomfortable, fabric wasn't soft at all and not much give for stretch. The jeans are great but these are terrible

Reply from FITJEANS2026-07-23

We can see that you were already in contact with our customer service, please provide us with more information about the fabric and fit on email, so we can check if you might have received a misproduced pair, as the jeans should be stretchy and fit well! 😊

S
Sophie HurstUnited Kingdom · 5 reviews · Verified · Experienced 2026-07-08 ·

Absolutely love my new jeans

Absolutely love my new jeans! They fit perfectly, great quality and so flattering. Postage was super fast too! Can’t wait to order my next pair :-)

Reply from FITJEANS2026-07-23

Aww thank you so much for the kind words, appreciate that you love the jeans so much and keep coming back for more 😍

K
Kajal Ohri · 1 review · Verified · Experienced 2026-07-08 ·

The fit is just perfect

The fit is just perfect . I love them❤️

Reply from FITJEANS2026-07-23

Thank you SO MUCH for your kind words 💘

S
Swaggins · 5 reviews · Verified · Experienced 2026-07-07 ·

fav jeans ever

Reply from FITJEANS2026-07-23

Thank you so so much for your kind words 💘

P
Prin · 1 review · Verified · Experienced 2026-07-13 ·

Horrible customer service

Horrible customer service. I've been trying to contact them for a return and no response.

Reply from FITJEANS2026-07-23

We can see that the team has been in touch with you this week already to get this sorted 💘

L
Latrice Carter · 1 review · Verified · Experienced 2026-07-06 ·

Fit so perfectly and comfortable

Reply from FITJEANS2026-07-23

So happy to hear that you found the perfect fit for you! 😍

A
AsiakasFinland · 2 reviews · Verified · Experienced 2026-07-06 ·

Jeans are super flattering

Jeans are super flattering, lenght perfect for 177cm (in tall). Fits wider hips and perfect for smaller waist. Makes glutes look great. Shipping just took longer than expected (2 weeks in eu). Also the front pockets are fake so that’s kind of annoying

Reply from FITJEANS2026-07-20

So happy to hear that you love the fit of the jeans! We recently moved warehouses which is why delivery took longer, but all's in place now and will be even smoother from here 😍 Regarding the pockets - our loose fits have real front pockets, on the other models we tried real pockets, but the fabric always crumbled up and ruined the clean silhouette 🥹 But it's always a nice excuse for a cute purse 👀

D
Delsy Palomino · 4 reviews · Verified · Experienced 2026-07-06 ·

Good products and amazing customer…

Good products and amazing customer services. ♥️

Reply from FITJEANS2026-07-16

Thank you so much for sharing your feedback with us! Makes us very happy to hear you are satisfied with both the product and our customer service ❤️

N
NICOLE K. · 2 reviews · Verified · Experienced 2026-04-20 ·

Very pricy

Very pricy. No discounts for return customers or when purchasing in bulk. Selection of styles & colors can be limited in my size (XL) but the jeans are quality & a great fit.

Reply from FITJEANS2026-07-16

Thanks so much for your kind words about the quality and the great fit - which is also the reason why they are on the more expensive side 💘 We do run selected promotions throughout the year, if you haven't already, make sure to sign up to our newsletter to stay up to date 🤓

M
MichelleAustralia · 5 reviews · Verified · Experienced 2026-05-11 ·

Beautiful jeans

Beautiful jeans, super comfortable and thick like actual jeans (not like jeggings at all). Have 5 pairs I think now. Love the baggy and flares. Though the xs baggy is too short for me, the small is a much better length (and still ok on my waist). My waist is 26" and hips are 38" and I'm 5'6". Only not 5 stars as they are quite expensive, definitely worth waiting for a sale.

Reply from FITJEANS2026-07-16

Thank you so much for the kind words! We do have the Baggy jeans in a tall version if those might be a bit better for you? If you need anything, feel free to send us a dm, super happy to help out 💘

T
Tobias Baumann · 3 reviews · Experienced 2026-07-14 ·

I rarely leave negative reviews

I rarely leave negative reviews, but this experience deserves one. I returned my order in full accordance with FitJeans’ return policy. The return was received and accepted, yet my refund of more than €500 was not processed for weeks. During this time, I received multiple and contradictory explanations. I was told that the refund could not be processed because of PayPal, that the PayPal case had to be closed, that additional information was required from me, and later that there were technical issues preventing the refund. I contacted PayPal directly several times. PayPal confirmed to me in writing that no further information was required from me and that FitJeans could issue the refund through the original PayPal transaction at any time. I sent these written confirmations and screenshots to FitJeans. Despite this, I continued to receive responses that contradicted PayPal’s written statements. At no point did FitJeans provide any evidence that I had failed to provide required information or that I had not fulfilled my obligations as the customer. I had already left a previous Trustpilot review, and FitJeans publicly replied that they were still waiting for information from me. This statement was not consistent with the written confirmation I had already received from PayPal and had shared with them. As a customer, I should not have to spend weeks proving that a refund can be processed while my money remains with the seller. If there are internal or technical issues, they should be resolved between the seller and PayPal without withholding a customer’s money. Based on my experience, I cannot recommend FitJeans. I will not purchase from this company again.

Reply from FITJEANS2026-07-14

We're sorry to hear that you feel this way! We'd like to clarify that when your return was registered, store credit was selected as the preferred refund method. Before your return had been processed, a PayPal dispute was opened requesting a refund amount of €589.75. After reviewing your return, we confirmed that the correct refundable amount is €523.85, as one of the six items was kept and the original shipping and return label fee are non-refundable in accordance with our return policy. As explained in our recent email correspondence, we have also been in contact with PayPal Merchant Support regarding your case. They confirmed that the claim is still active, and while it remains open, we are unable to process a refund for an amount different from the disputed amount. We have also advised you to contact PayPal directly for any updates regarding the status of the claim, as they are best placed to provide information about the dispute process. As soon as the PayPal claim allows us to do so, we will immediately refund the correct amount of €523.85 to your original payment method. We understand this situation has been frustrating and appreciate your patience while it is being resolved.

L
LHNetherlands · 4 reviews · Experienced 2026-07-06 ·

Unsatisfied with this brand so far

Ordered for the first time on July 6. Other than the initial order confirmation email on the same day, nothing happened since. The given shipping time (1-2 workdays) is exceeded exponentially and definitely not worth the shipping costs. After contacting support yesterday I got an AI response that confirmed ‘the order is confirmed but it has not shipped yet’. Very unsatisfied with this brand so far. _______ Update: I did receive a confirmation email right after the purchase but NOTHING was mentioned about the relocation or the shipping time. Please don’t insinuate that I’m the one in the wrong by not reading the provided information properly. Not to mention, it’s been almost two weeks since my order.

Reply from FITJEANS2026-07-14

Thank you for taking the time to share your feedback, and we are truly sorry for the frustration caused by the delay with your order. We completely understand your disappointment, especially when you were expecting your order to be shipped within the usual timeframe. Unfortunately, your order was placed during our warehouse relocation period, which resulted in a temporary delay. This information was included in the order confirmation email, where we noted that fulfillment could take up to 5 working days during this transition. We sincerely apologize that this was not communicated more clearly and for the inconvenience caused. We appreciate your patience and hope that once you receive your order, you will love your jeans.

S
Sam Holloway · 1 review · Experienced 2026-07-09 ·

Recieved these jeans in the mail but…

Recieved these jeans in the mail but they were too short for me. When I went to return them its an $8 fee to return and an additional $6.70 fee if you want the payment refunded to your card, another fee if you want store credit. Neither charges are listed in the return policy. When I reached out to the brand about this multiple times they ignored me. Disappointing that this brand is so dishonest and unprofessional.

Reply from FITJEANS2026-07-16

Hi Sam, we can see that the customer service team is already in touch with you about this to get this sorted 🤍

H
Heather Hons · 1 review · Experienced 2026-06-10 ·

Best jeans ever

Most flattering and comfortable jeans I’ve ever owned

Reply from FITJEANS2026-07-16

Omg thank you so much! Really means the world to us that you genuinely love the jeans so much ✨

V
Victoria Vargas · 2 reviews · Verified · Experienced 2026-07-02 ·

Great costumer service!

Reply from FITJEANS2026-07-16

Thanks so much for your kind words! We always do our best to help out as best and as fast as possible ⭐️

K
Katarina Gerling · 1 review · Verified · Experienced 2026-07-01 ·

Like the jeans

Like the jeans, hate the service. Way too long time to reply to emails/solve problems. Horrible communication.

Reply from FITJEANS2026-07-16

Sorry to hear that it took longer for us to get back to you - rest assured, the team is doing their best to get back to everyones as fast as they can during working hours 🤍Quick tip for the future: please send one email at a time, otherwise the email jumps back to the queue, and it takes longer for us to reply, since we reply to the "oldest" messages first 🙏 Super happy to hear though that you like the jeans so much, appreciate that!

R
Roosa · 2 reviews · Verified · Experienced 2026-07-01 ·

Great fit 5/5

Reply from FITJEANS2026-07-16

Yay, that's what we're here for 🤓⭐️ Thanks so much for the kind words!

c
customer · 2 reviews · Experienced 2026-07-07 ·

I've owned these FITJEANS for 4 years

I've owned these FITJEANS for 4 years, and they're still one of my favorite pairs. Great quality, super comfortable, and they still look amazing. Highly recommend! ⭐⭐⭐⭐⭐

Reply from FITJEANS2026-07-16

This is EVERYTHING ⭐️ Thank you so so much for the kind words, really appreciate them 💘

N
Nicole NeumannGermany · 1 review · Verified · Experienced 2026-06-29 ·

Most beautiful jeans I’ve ever owned

These jeans are absolutely beautiful! The fabric is stretchy and very comfortable, making them easy to wear all day. They fit perfectly, hug the body in all the right places, and create a really flattering silhouette. Honestly, they are one of the most comfortable pairs of jeans I’ve ever owned. The only downside is the price, which I think is a bit high. However, you don’t buy a really good pair of jeans very often, and the quality and fit make them worth the investment.

Reply from FITJEANS2026-07-07

Thank you so much for your wonderful review! We’re thrilled to hear that you love your jeans and that the stretch, comfort, and fit exceeded your expectations. We truly appreciate your feedback regarding the price as well, and we’re happy to hear that you feel the quality and fit make them a worthwhile investment. Thank you again for your support and for choosing Fitjeans. We hope you enjoy wearing your jeans for a long time!!❤️

R
Roxy Corbacioglu · 2 reviews · Verified · Experienced 2026-06-29 ·

Love this brand and these jeans!

Reply from FITJEANS2026-07-07

Thank you so much for your feedback! This makes us very happy to hear ❤️