Flycurvy is a curvaceous global online destination that provides today's comfortable and avant-garde fashion plus size women's clothing.If you are tired of going out looking for other people wearing exactly the same clothes, or if you are looking for a brand new look that no one else has, you have come to the right place. We provide the latest (almost daily) female plus-size fashions on the street at prices you can afford.We always put the needs of consumers first, hoping that curvaceous women can gain more confidence through Flycurvy products. This is a large-size women's clothing brand that aims to show the curvaceous beauty of women.
Most reviewers were unhappy with their experience overall. Customers frequently complained that the received products looked completely different from the online advertisements, featuring incorrect colors and extremely cheap fabrics. Buyers also experienced major delivery delays, waiting several weeks or months for their packages to finally arrive. Furthermore, people encountered severe difficulties attempting to make returns, often being offered inadequate partial refunds instead of their full money back.
Some reviewers were happy with specific pieces that arrived in good condition and fit properly without issues. A few customers also praised the soft material and overall attractive design of certain garments they purchased.
I’ve been waiting 2months for a dress. The company keeps sending me nice, apologetic messages but still no dress!! Will never order again!
Flycurvy 回复2023-08-26
Dear Rhonda,
We apologize for the delayed in shipping your order.
Should you have awaited your order for a while without any update, please feel free to contact our customer service team to inquire about its shipping time. Our email address is [email protected] and we will respond within 24 hours at the latest.
BTW, your order has been in transit and will be delivered soon. Please get in touch with the customer service for more details.
Best Regards,
Order a blouse went up a size as sizing can be iffy, it’s more like a dress, it’s also described as embroidered, it is polyester with an embroidered print , this will be extremely uncomfortable when the weather is hot
Dissapointed
Flycurvy 回复2023-08-25
Hello there,
We apologize for your dissatisfaction with the item received. As we always go through quality inspection on our merchandise before shipment, the blame is on us if you feel dissatisfied in this regard. Please rest assured that orders are returnable and refundable --you can reach out to us to sort it out.
For your convenience, our team member has sent you an email to start the process of resolving the issue. Please check your inbox. We hope to hear from you and that this issue is resolved ASAP.
Best Wishes,
Customer Complaint Team
[email protected]
I have had several orders with Flucurvy and just love their products. The sizes are precise, the styles are wonderful and overall I just love the company.
I ordered a dress for my son's wedding along with other items. I received everything but the dress. I contacted customer support and they told me it would be shipped by middle of August. It has not been shipped so I contacted them again and now they say middle of September. I told them I cannot wait as it won't be here in time for wedding. If it isn't shipped by Friday I will be contacting them to cancel my order . This is ridiculous! If the dress is not available refund my money and tell me. Don't make me wait!
Flycurvy 回复2023-08-21
Hello,
We are sorry for any inconvenience.
Should you want the item for a specific occasion, please feel free to contact our customer service team with the SKU of the item to inquire about its shipping time. If it cannot be delivered before the date expected, you are always allowed to ask for a cancellation of the order before shipment.
Best Regadrs,
What A Swindle
Trying to get details of how to return inferior goods but not upcoming with this
Goods arrived in small zip bags not even folded and then squashed into a plastic bag which was far too small
One of the dresses is faulty and the other 2 orders are so inferior and just a wrinkled mess. Their site says Easy Returns don’t believe this as they refuse to give me a return address but keep sending e mails asking for photos of labels then photos of the goods
Stay clear of this company
You will be indated with offers and e mails about their goods at least three a day
Flycurvy 回复2023-08-22
Dear Kathleen,
We apologize for any inconvenience caused by the return process and the ads email.
Firstly we would like to clarify that we kindly request you to send us the requested photo so that we can better understand the issue and adjust our service properly and offer you a suitable solution.
And we offer a partial refund as a gesture of goodwill to customers who may find the return not practical (such as returns from the UK to the US). However, if the customer insists, we also offer full refunds after customers return the product.
As for the ads emails, we have a button "unsubscribe" at the bottom of each email, scroll down to the bottom and click it then you can unsubscribe it.
Should you have any follow-up questions, please feel free to contact us.
Customer Complaint Team
[email protected]
FC00533277 - I placed the order on the 10th, it's now the 21st. My order still says "processing"! If I would have known my dress was coming by canoe, I would have never ordered the dang thing. This is the 3rd place I am writing my frustration. CANCEL MY ORDER FLYCURVEY!!!!! I HAVE ALL DAY TO WRITE THIS SAME REVIEW UNTIL I AM SATISFIED.
Flycurvy 回复2023-08-22
Hello,
If you have any request regarding your order, we suggest you contactt our support team at [email protected]. You will receive a response within 24 hours.
Regards,
I most always receive quality merchandise at great prices from Wish. When something is not satisfactory Wish makes it right with me in a timely manner.
I have 2 complaints. First, the product that you receive will NOT look like the one pictured on the website. I have pictures that I would REALLY like to include in this review! The lacing on the dress that I ordered is completely different than the lace on dress shown on website. The actual product lacing is JAGGED, NOT finished as shown. It is also a lighter color of a different shade that does NOT match the dress fabric. Please let me share my pictures so other potential customers can SEE the POOR QUALITY product! The lace is NOT attached to the dress as shown in the picture on the website either. I plan on returning the product as long as the cost of shipping to a foreign country is not going to cost more than the product. Second complaint: one item on my order has yet to ship. So yesterday I emailed the company to CANCEL the rest of my order DUE TO POOR QUALITY AND THE FACT THAT I DON'T WANT THE CHEAP PRODUCT and for them to issue a refund (Yes, I realize that they plan on KEEPING 5% of my money as a processing fee but that is better than them keeping 100% of my money!). Today they replied to my request to cancel the order and instead said they would ship it as soon as possible making it a priority. WHAT? I DON'T WANT THE LOW QUALITY PRODUCT! Refund my money! Again, I wish I could include pictures to substantiate all that I'm saying! Beware of this company and all of the paid positive reviews! Real customers are NOT satisfied!
To cancel the rest of my order see:
The order number is: FC00523705
SKU: K522671907790094336
YES, I IMMEDIATELY REPIED TO THEIR EMAIL THIS MORNING TELLING THEM TO CANCEL MY ORDER AND ISSUE A REFUND. I'm hoping by posting here that they might actually cancel my order!
Update...Flycurvy canceled my order within 10 minutes AFTER my posting here. (Before and After the post, immediately, I verified status. Their email of cancelation arrived about 8 or 9 minutes after my posting) So if you are having challenges getting "past" Flycurvy standard replies, I encourage you to post here as Flycurvy may not delete honest reviews of Flycurvy customers from this website. In addition, I now have a clear path to return the poor quality items. Once my return is complete, "if" I'm still able to update this post, I will update here and let you know how that process goes. If I am not able to update this post and it does not go well, I will create a new post to educate the public. I still wish that I could post pictures so everyone could SEE the difference between the advertised product and the product delivered. Thank you TrustPilot for allowing REAL customers to post HONEST reviews.
Flycurvy 回复2023-08-16
Dear customer,
The item was canceled before you post a review here. We would cancel order as customers request no matter there is or is no a review here.
The return process also began via email. We are sorry that the item fell short of your expectation. We will give you the return address ASAP to resolve this issue.
Regards,
Customer Complaint Team
[email protected]
Replying the update:
We suggest you and other customer email our customer complaint team directly to escalate the case if you don't feel satisfied with the communication with the support team. This will help resolve the problem quicker. The email address is always posted at the end of each reply.
[email protected].
The dresses I ordered looked and felt NOTHING like what I saw on the website. When I asked for info on how to return them, they kept emailing me to say I could keep them for a 30% discount and then give me $25 to use on their website. I obviously don't want the item and I don't want to shop from their website! I just want to return them for a refund. They are making me send them pictures of everything too for the return, as if they don't trust the customer. This has been a huge HASSLE and I will NEVER order from this company again. I should have required THEM to send me photos of my order before it shipped!
Flycurvy 回复2023-08-16
Dear Jill,
We apologize for your dissatisfaction with the quality of the item received. We would like to explain that we kindly request you to send us the requested photo so that we can better understand the issue and offer you a suitable solution.
And we would like to clarify that we offer a partial refund as a gesture of goodwill to customers who may find the return not practical. However, we do also offer full refunds after customers return the product.
We saw you have been offered the return instructions and wddld await the rtlevant info to refund you the money.
Best Regards,
Customer Complaint Team
[email protected]
I was a bit unsure initially but took the plunge and ordered a bunch of clothes. I like soft, flowing work shirts and have been having trouble finding such a thing. Flycurvy came through. Arrived quicker than expected. The fit is great! I chose my normal size and it’s perfect. One shirt was wrong. They made it right with a nice discount for future purchases. I will be buying again!
First saw Flycurvy on Facebook and checked it out, I was apprehensive but the prices were right. I ordered a few tops when I received them I was extremely surprised the material and design were very comfy. Most of all is the size, my size, XL, is never sized correctly. Flycurvy is true to what is on the website in every facet. I will order again, thank you!
Ordered 2 dresses for my son's wedding, happens to be next weekend ordered beginning of July, they're not here and tracking has been the same for weeks, so now have 2 paid for and a shirt, and will have to go shopping for 2 new dresses because apparently they won't arrive in time. Their time table for shipping is way off and way longer. They give you a 10.00 coupon to use in their store, but why bother shipping is horrible.
Flycurvy 回复2023-08-11
Hello,
We are sorry for any inconvenience. Should you want the item on a specific date, please feel free to contact our customer service team in advance for an estimated delivery time. If it cannot be delivered as expected, you can ask for a cancellation of the order before shipment.
We tried to identify your order ID via your username here to take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at [email protected]?
This will assist us in locating your specific order and initiating the necessary steps to resolve this issue to your satisfaction.
Looking forward to hearing from you.
Customer Complaint Team
[email protected]
Mom of the bride dress. It was an easy purchase on Friday August 4th and when I messed up the order and asked for help, help came promptly and things were changed so I got the item I wanted and needed for my daughters wedding!! I will be back to look for more clothes and sale items!!
They have not sent my shipment yet but of course they took my money over a month ago. If you look at the tracking system they give you, you will find it only tells you what that company tells them. It really does not track your package. I had trouble with that tracking company before and they told me they do not really track anything. They are simply a go between for whatever company and put what that company tells them to enter. I too am waiting on my dress for my sons wedding. This flycurvy appears to be another CHINA fraud company to steal American money. I do not trust them and will report this company to the government as another fraud. Order #FC00514950 Now like other CHINA companies this site reads, "Dangerous" and my system does not want to open their site. Big there done that with these fake companies.
Flycurvy 回复2023-08-10
Dear Linda,
Thank you for sharing with us your recent order for your son's wedding. We would like to assure you that Flycurvy is not a fraud company.
Firstly, we sincerely apologize for any delay in shipping your order. We strive to fulfill our customers' orders in a timely manner, and we regret any inconvenience caused by this delay. Our team is currently working diligently to resolve this matter and ensure that your package is shipped as soon as possible.
In regards to the tracking system, we apologize for any confusion caused. We never offered any tracking info to any tracking site. Instead we rely on the information provided by the shipping company to update the tracking status. Therefore, we wonder which tracking system you refered to and by which company you were told they only offer what company tells them.
We value your feedback and take customer satisfaction seriously. Your experience will be documented and shared with our team to improve our services and enhance the overall customer experience. If you have any further questions or concerns, please do not hesitate to reach out to us directly at the address provided.
Best regards,
Customer Complaint Team
[email protected]
The folks at Flycurvy either do not care or do not know what they are selling. I ordered tops that were clearly labeled "cotton linen" and received polyester. (To be fair, a couple had 35% cotton, but were 100% NOT cotton/linen.) They offered me 30% return in lieu of return. I took it and will donate the tops to a shelter. I would only recommend ordering from there if you really don't care what you get.
Flycurvy 回复2023-08-10
Dear Pamela,
Firstly, we would like to express our apologies for the inconvenience caused and the misunderstanding regarding the fabric composition of the tops you ordered. We understand that receiving items that do not meet your expectations can be frustrating.
At Flycurvy, customer satisfaction is of utmost importance to us. We always aim to provide accurate product descriptions and deliver the best possible service. Regarding the fabric composition issue, we sincerely apologize for the incorrect labeling of the tops. We will address this with our team and have take appropriate measures to prevent such errors in the future.
If you have any further concerns or questions, please feel free to reach out to our customer service team, who will be more than happy to assist you.
Customer Complaint Team
[email protected]
Flycurvy offers some of the best clothing for Plus size women. I love the choices and the fit is great. The size guide is accurate. If it is the wrong size, you can return it and then when the money is returned, you can get the right size.
I wish I could download photos on here. The dress that was online, which was very beautiful, that I ordered isn’t what I received. Of course I ordered it for my sons wedding and am now stressed to find a dress as I thought I had one. Received a cheap version of what I saw. Hopefully can receive funds back. Did send pictures and email to company.
Flycurvy 回复2023-08-08
Dear Melissa,
We are sorry to hear that the item fell short of your expectation.
Regarding the quality of the items, we assure you that our products undergo rigorous quality checks before being shipped out. However, we understand that each customer is unique in their preferences, and we will do our best to improve our overall quality.
We tried to identify your order ID via your username here to take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? We can help you with the return.
Looking forward to hearing from you.
Customer Complaint Team
[email protected]
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