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Hi Melanie,
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Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
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Hi Abigail,
I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback.
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Hi Kay,
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您收到的商品的价格是问题所在。我已经告诉 AI 医生 10 次这个药没有效果,他们只给我增加了半毫克的剂量。所以现在我每个月为那些不起作用的东西支付 500 美元。我猜她希望我先支付数千美元,然后才能给我开出真正有助于减肥的处方。我根本就没有瘦下来!! 每当我尝试与医生交谈时,总是会收到机器人生成的消息。
hers 回复2026-08-10
Hi Loretta,
I’m so sorry to hear your experience with us was less than ideal, but I appreciate you reaching out and providing us with your honest feedback.
We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.
Hi Renee,
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We’ve requested further information to locate your account, so we can look into this for you.
We look forward to hearing back from you soon.
The Hims & Hers Team
Hi Chris,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
Hi Phyllis,
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The Hims & Hers Team
Hi Jean,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
Hey Kerry,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Hi Patty,
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Hey Carlene,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal!
The Hims & Hers Team
Hey Marie,
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The Hims & Hers Team
Hey Sylvia,
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The Hims & Hers Team
Hi Susan,
Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us.
The Hims & Hers Team
Hi Leslie,
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We’ve requested further information to locate your account, so we can look into this for you.
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The Hims & Hers Team
Hi Terri,
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We’ve requested further information to locate your account, so we can look into this for you.
We look forward to hearing back from you soon.
The Hims & Hers Team