我从 9 月份开始使用 Form Health。我很快就被指派了一名临床医生和营养师。他们都在场并为所有约会提供帮助。他们完全投资于我的健康和福祉。上个月初,我换了一位新的临床医生,他也同样出色。患者的支持非常出色,斯塔西·穆利斯 (Staci Mullis) 反应迅速,为我提供了所需的任何帮助。很棒的公司!
Form Health 回复2026-02-17
Thank you so much for sharing this review. We're so happy to hear about your positive experience and the support you're receiving from your Care Team. We wish you continued success!
Thank you for sharing your feedback and we recognize your frustration. Our team would like to learn more about your experience to see how we can help. Please reach out to [email protected] and a member of our team will assist you directly.
Hi Jennie, Form Health clinicians are experts in weight management and our goal is to always provide the best and safest treatment plan for you. We take your concerns seriously and value your feedback. We would like to learn more about your experience, please email [email protected].
Thank you for sharing your experience with us! We are so glad to hear about your positive experience with your Care Team and we wish you continued success.
Thank you for sharing your feedback. We're glad to hear that you are getting great support from your Care Team and we recognize that availability can be a challenge. We are always looking for ways to improve and this feedback is valuable to us, it will be shared with our team.
K
Karen G. · 写过 1 条评价 · 已认证 · 体验于 2026-02-05 ·
★★★★★
减肥之旅
减肥之旅对我来说是一生的挑战。 Form health 的医生和营养师的经历对我目前的减肥经历和成功产生了巨大的影响。
Form Health 回复2026-02-06
Thank you for sharing this review, we appreciate your feedback and wish you continued success on your journey!
Hi John, we appreciate your feedback and understand that cost is an important consideration. Cost does vary based on individual insurance coverage and specific plans. If you'd like to discuss this more directly with our team please email [email protected] and a member of our team can discuss this in more detail with you.
Our team is looking into the matter, we take your concerns very seriously. Your membership has been canceled as requested and a member of our team has reached out with more information. Please don't hesitate to email [email protected] with any additional questions or concerns.
M
Martha E. · 写过 1 条评价 · 体验于 2026-01-20 ·
★★★★★
从来没有人接听电话
从来没有人接听电话!虚拟客服人员什么都不懂,他们也不会按照承诺给您回电。
Form Health 回复2026-01-21
We would appreciate the opportunity to connect with you and can understand why this is frustrating. Please email [email protected] with your contact information and a member of our team will reach out right away.
We appreciate you sharing your concerns and we take them very seriously. We would like to learn more about your experience and see if there's anything we can do to assist you further. Please email [email protected] and a member of our team will get in touch.
J
J.M. · 写过 2 条评价 · 体验于 2026-01-17 ·
★★★★★
⚠️⚠️⚠️⚠️⚠️
更新:2025 年 1 月 30 日 - 没有人按照此处的回复中所述联系我。 不要让他们欺骗你。说谎似乎已成为当今世界的风尚。如果确实有人联系过我,我会编辑此内容。
⚠️⚠️⚠️⚠️⚠️
如果您正在寻找一家不太关心您的健康的公司,那么这家公司就是您的最佳选择。
在与他们的一名提供者发生事故后,我与“临床和商业成功的领导者”进行了交谈。很快我们就发现,Form Health 并不优先考虑患者的健康或安全。与治疗我超过 25 年的初级保健医生相比,在 15 分钟的虚拟就诊后由一个不了解我病史的人开出药物是非常不安全的。
当我经历药物副作用时,Form Health 提供者没有提供任何有意义的支持。我事先从未被正确告知潜在的副作用,当它们确实发生时,我并不确定它们是正常的还是暂时的——我的初级保健医生和药品制造商都证实了这一点。相反,医疗服务提供者告诉我去急诊室做超声波检查,这加剧了我的焦虑。这就是我所受到的“照顾”的全部。
这种经历在本应由医学指导的过程中造成了不必要的压力和恐慌。尽管我仍然有四分之三未使用的药物以及我所承受的压力和焦虑,但“临床和商业成功的领导者”最终为提供者辩护并且没有提供任何赔偿。
更糟糕的是,我妻子的预约在她预定就诊的同一天被 Form Health 取消了,但如果患者在同一天取消,他们将被收取过高的费用。
如果您有其他选择,我强烈建议您避开这家公司。坚持选择真正了解您的身体、您的历史、并像对待人一样对待您而不是交易的提供商。 Form Health 似乎更注重利润而不是患者护理。
Form Health 回复2026-01-23
Hello, thank you for taking the time to share your experience with us. We always aim to provide high quality care that is personalized to each patient and we take patient health and safety incredibly seriously. Our team is aware of your concerns and will be reaching out directly to assist you.
L
Leslie R. · 写过 1 条评价 · 已认证 · 体验于 2026-01-01 ·
★★★★★
注册过程困难且漫长
重新注册并保持健康状况非常困难。已经花了几个星期的时间。
Form Health 回复2026-01-21
We appreciate you sharing your feedback and understand that this can be frustrating. Please email [email protected] and a member of our team will assist you.
K
Kari Q. · 写过 1 条评价 · 已认证 · 体验于 2026-01-12 ·
★★★★★
凯瑟琳很快就得到了……
凯瑟琳很快就回复了我。 专业的。
Form Health 回复2026-01-15
Thank you for sharing your feedback, we appreciate it!
K
K A · 写过 2 条评价 · 已认证 · 体验于 2025-11-25 ·
★★★★★
工厂形式
❤️🩺🥗 如此出色的团队
Form Health 回复2026-01-12
Thank you for sharing your feedback! We appreciate it and wish you continued success!
K
Kimberly P. · 写过 1 条评价 · 已认证 · 体验于 2026-01-09 ·
★★★★★
优秀医生
医生、护士和辅导员都很友善、乐于助人,并提供极好的建议。真正关心您的旅程并将整体健康放在第一位。
Form Health 回复2026-01-12
Thank you for your feedback, we appreciate you highlighting the dedication to your health journey and the Care Team who makes that possible. We wish you the best.
Thank you for sharing this review. Please reach out to [email protected] so we can assist you directly. We wish you the best!
A
An Unsatisfied User · 写过 1 条评价 · 已认证 · 体验于 2025-11-30 ·
★★★★★
对不安全、浪费的护理不满意
与我共事过的每个人都很友善(虽然有点仓促),但总体体验是一场噩梦,充满了不明确的隐私、不明确的期望、不明确的义务以及不必要的频繁的高接触互动。
我发现 Form Health 浪费了很多时间和资源(包括电子和物理资源——例如,他们在没有事先与我确认的情况下就给我发送了体重秤)、权限过于宽泛(他们想要全面访问我的医疗记录)以及难以找到提供者(他们提供的第一批提供者只能在凌晨 5 点找到)。
他们泄露了我的个人健康信息(以很快就能清理干净的方式,但仍然……这是粗心且不可接受的),总体上给人的印象是一家初创公司在这里伪造信息,直到他们成功。
这绝对不像一个以我的利益为中心运营的成熟医疗机构。我会建议我的朋友、同事和家人考虑任何不是 Form Health 的路线。
编辑(回应他们的回复):这些担忧来自于多次尝试通过他们提供的电子邮件地址联系他们以解决问题。该评论反映了我在尝试通过与 Form Health 合作来改进和纠正这些问题之后的经验和意见。
Form Health 回复2026-01-08
Hello, thank you for taking the time to share your feedback with us. We take your concerns very seriously. Our goal is to always provide high quality care to help you reach your weight and health goals. We would like to learn more about your experience, please email [email protected] for a case-specific review so that we can address your concerns directly.