Thank you so much for sharing your experience!
We’re really glad the device has been helpful for daily monitoring and that our team could support you when you needed it. We truly appreciate the recommendation 😊
M
Michael Walsh · 写过 61 条评价 · 体验于 2026-04-17 ·
★★★★★
非常及时和乐于助人的服务,当…
需要时提供非常及时和乐于助人的服务。显示器本身很棒。
Fourth Frontier 回复2026-04-23
Thank you for the kind words!
We’re glad you’re enjoying the monitor and that the team could help when needed 😊
Thank you for sharing your experience!
We’re glad the device has been helpful for tracking your rhythm during both workouts and sleep. Really appreciate you taking the time to write this 😊
Thank you for sharing this!
We’re really glad the device has become a part of your daily training and helps you track both workouts and long-term trends. Appreciate your support 😊
Thank you so much for taking the time to share such a detailed experience.
We’re truly glad the device has been helpful in your daily routine and in tracking the progress you’ve been making — stories like this mean a lot to our team.
We really appreciate your support and recommendation 😊
Thank you so much for the wonderful feedback!
We’re thrilled to hear you’re enjoying the device, the app, and the support experience. Really appreciate the recommendation 😊
s
steve mastoris · 写过 1 条评价 · 体验于 2026-03-30 ·
★★★★★
及时服务
服务及时、周到
Fourth Frontier 回复2026-04-06
Thank you for your kind words! Glad we could help 😊
s
shaun · 写过 2 条评价 · 体验于 2025-06-25 ·
★★★★★
使用快两年了,一切都还好
我拥有 Frontier X 2 设备已经快两年了。在那段时间里,我与他们的支持团队进行了一些电子邮件通信后,设备的问题很快得到了纠正,他们帮助我重置了设备。我还与他们进行了几次 Zoom/Teams 现场通话,讨论我使用该设备得到的结果,但我对此并不清楚。他们总是很快回答我的支持问题,甚至在正常时间之外安排时间进行现场通话,这非常棒。我每周至少有 4 天在训练时使用该设备,总体而言我对购买感到非常满意。
Fourth Frontier 回复2026-03-26
Thank you for sharing your experience and for being with us for so long!
We’re really glad we could help you along the way and make time for those calls when you needed them. It’s great to hear the device has been a regular part of your training. We truly appreciate your support 😊
A
Anonymous · 写过 3 条评价 · 体验于 2026-03-24 ·
★★★★★
对我的询问的答复很快……
对我的询问的答复迅速而彻底
Fourth Frontier 回复2026-03-25
Thank you for your kind words!
Glad we could respond quickly and provide the clarity you needed 😊
S
Shawn Cummings · 写过 3 条评价 · 体验于 2026-03-25 ·
★★★★★
非常有帮助并且反应灵敏。
Fourth Frontier 回复2026-03-25
Thank you! Really glad you found the team helpful and responsive 😊
We’re always here if you need anything!
Thank you for sharing your experience. We’re really sorry the device didn’t work out for you, but we’re glad our team could support you and make the refund process smooth. We truly appreciate your kind words about our support.
Thank you so much for sharing this — it really means a lot to us.
We’re glad the device could help you understand your triggers better and support such an important decision.
Also great to hear your kind words about our support team 😊 Always here if you need anything!
T
Thomas Fischer · 写过 4 条评价 · 体验于 2026-03-21 ·
★★★★★
非常好的客户支持
非常友好、友善和以客户为中心的支持。我的技术问题很快就被发现并解决了。
Fourth Frontier 回复2026-03-25
Thank you so much for your kind words!
Really glad we could resolve your issue quickly — our team always aims to be as helpful and responsive as possible.
We’re here anytime you need us 😊
Thank you for the detailed review and for sharing your experience.
We’re really glad to hear the device has helped both with capturing ECG data for your cardiologist and refining your training zones. It’s also great to know our support team was able to assist you promptly when needed.
We truly appreciate your support!
G
Gary Abrams · 写过 1 条评价 · 体验于 2025-12-25 ·
★★★★★
伟大的想法出了差错。
我购买 X plus 的目的是进行全时 AF 监控。我经常跑步,想知道心律失常是否也与运动有关。我对这两件事都感到失望,但主要是对跑步感到失望。几乎每次跑步,X plus都会开始录音,然后显示“无法录音”或无法解释节奏,“不确定”。我已经放弃了 X plus,现在戴着我的 Apple Watch 24/7,它给我带来了心颤的负担。这比X plus更有用。 X plus 是一个伟大的想法,但却出了差错:希望很大,但交付却很糟糕。支持建议没有多大用处。我的 Apple Watch 更加可靠,尽管 Apple Watch 不能全时监控并且可能会错过短暂的 AF 片段。
Fourth Frontier 回复2026-03-16
Thank you for sharing your feedback, and we are sorry to hear that your experience during runs has not met your expectations.
One of our customer support team members will reach out to you shortly to review your recordings and assist you further. We truly appreciate you taking the time to share your experience.
Thank you for sharing your experience. We’re really glad to hear that the device helped you capture data that supported discussions with your doctors, and that you’ve found the support team helpful.
We also appreciate your feedback regarding the Android app and the subscription messaging. Your feedback has been forwarded to our team as we continue working on improving the app experience.
If you ever need assistance, please feel free to reach out to our support team. We’re always happy to help.
Thank you for your wonderful feedback! We’re thrilled to hear that the ECG feature during workouts is providing meaningful insights into your heart performance. Helping you better understand your body and train with confidence is exactly what we aim for. We truly appreciate you taking the time to share your experience!
J
Joseph Dennis Kelly · 写过 8 条评价 · 体验于 2026-02-17 ·
★★★★★
非常有用的设备,dsta 的美景
我没有看到预期的数据。技术团队很快发现了问题并提供了建议。
Fourth Frontier 回复2026-02-23
Thank you for your feedback. We’re glad our tech team was able to quickly identify the issue and guide you with the right recommendation. If you need any further assistance, we’re always here to help.
Thank you so much for your kind words and for being with us over the years. It means a lot to know the X2 is helping you train confidently while keeping an eye on your heart health. We’re always here to support you whenever you need us.
B
Bruce Giles · 写过 22 条评价 · 体验于 2026-02-05 ·
★★★★★
界面向后退两步。
从根本上讲,它应该并且一直是一个很棒的设备,确实是我使用过的最好的培训工具之一。我拥有 Gen 1 和 Gen 2,并且喜欢以前的界面。拥有它们有一段时间了。
然而,最近的网站变化显着降低了其可用性。
• 现在查看单个录音比以前困难得多
• 新界面感觉像是一个重大倒退
• 深入研究具体结果远不那么直观
• 以前,我可以使用心率下降或算法标记的事件作为提示,在同一屏幕上扫描上方相应的心电图,拖动鼠标直至对齐
• 它有点笨拙,但一旦您了解了工作流程,它就会运作良好
• 现在高级锁定功能位于心率图和心电图视图之间
• 您无法再轻松地在屏幕上同时查看两者以进行解释
这就是该平台的核心价值。如果心率图和心电图轨迹之间没有无缝对齐,该工具的用处就会大大降低。
在目前的状态下,我无法推荐它。硬件依然出色,但软件体验却有所削弱。硬件为 2/2 星,但就输出而言,它在当前形式下几乎毫无用处,因为它有点像把尾巴钉在驴子上才能找到相关的 20 秒条带。总共 3 件,价格为 1/3,考虑到该套件的愚蠢价格,这已经很慷慨了。目前根本不值钱。除非这个问题得到解决,否则最好避免。
编辑 9/2。界面似乎有所改进。现在我可以将心率图拖到心电图的正下方,就像以前一样。这好多了。令人沮丧的“拖动和缩放”功能似乎也得到了改进。 IT 允许您同时缩放 x 轴和 y 轴,这意味着很容易失去图表的视角。这也已得到修复。分数调整1.
Fourth Frontier 回复2026-02-09
Thank you for the honest and detailed feedback. We really appreciate you sharing this, especially given your long experience with both generations of the device. We’re sorry the recent interface changes have impacted usability — this isn’t the experience we want for our users. The team is actively working on improvements, and your inputs have been shared internally. One of our team members will also reach out to you directly to understand this better and help further. Thanks again for taking the time to help us improve.