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Fourth Frontier

60 条评价

4.460 条评价
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关于 Fourth Frontier

数据更新
网站
fourthfrontier.com
分类
建筑与制造
所在地
United States
状态
待认证
近 12 个月
60 条评价
差评回复率
100%(7/7 条)
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Fourth Frontier靠谱吗?

Fourth Frontier(fourthfrontier.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 60 条用户评价,属于建筑与制造分类,口碑良好。81% 的评价为 4 星及以上,7% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

P
Paritosh Mohite · 写过 1 条评价 · 体验于 2026-02-03 ·

我一直想要的神奇产品......

我一直想买的神奇产品。并在下单后4天内收到货。 然而,该设备没有记录我向支持系统邮寄的任何活动,他们在几个小时内解决了问题。 很棒的经历,让我很开心😊

Fourth Frontier 回复2026-02-09

Thank you so much for sharing your experience with us. We’re really glad to hear that the delivery was quick and that our support team was able to resolve the recording issue within a few hours. It’s great to know the device is now working as expected and that you’re happy with your experience. If you ever need any assistance or have questions in the future, we’re always here to help. Wishing you a great experience ahead with the device!

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Tom Mardling · 写过 21 条评价 · 体验于 2026-02-01 ·

很棒的客户服务

很棒的客户服务,有一个同步问题,但客户服务在几个小时内回复并在第二天解决了问题。在常规 HRM 上查找额外的心电图数据层非常有用。

Fourth Frontier 回复2026-02-03

Thanks so much for taking the time to share your experience! We’re really glad our support team could get the syncing issue sorted quickly for you. If you ever need anything else, we’re always happy to help!

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Mary Tibbotts · 写过 2 条评价 · 体验于 2026-02-02 ·

有前途的想法,但不可靠——这不是您想要的医疗级设备

我在心脏病专家的推荐下购买了 Fourth Frontier X2。我是一名有室性心动过速病史的跑步者,因此能够在跑步期间采集实时心电图并将其发送给我的医生听起来非常有价值。 不幸的是,其可靠性非常令人失望——尤其是考虑到价格以及它被作为严肃的健康技术进行营销的事实。 不到一年,问题就开始了。磁性充电点因汗水而生锈(您希望在专为运动设计的可穿戴设备中进行测试)。客服告诉我用USB充电器代替。 接下来是连接问题——应用程序无法从设备接收数据。有人向我提供了翻新的替代品,它工作了一段时间,但随后出现了更多故障: 完成一项活动并尝试停止录制会冻结应用程序,该应用程序会无限期地继续录制。阻止它的唯一方法是完全卸载该应用程序。 活动会在运行中随机停止记录。 有时设备根本无法打开。 这是一个又一个的问题。这是一个昂贵的套件,旨在提供可靠的健康监测,但我发现它压力很大且不可靠 - 与使用心脏监测设备时所需的相反。 我真的很想让它发挥作用,但根据我的经验,我不会推荐它。

Fourth Frontier 回复2026-02-03

Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered and understand how frustrating this must have been. One of our support executives will reach out to you shortly to offer further assistance and review your concerns. We appreciate your feedback and the opportunity to help.

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Peter · 写过 52 条评价 · 体验于 2026-01-22 ·

最以客户为导向的之一......

我接触过的最以客户为导向的公司之一。没有什么是太麻烦的,如果您有疑问,工作人员会告诉他们,并让他们有责任为您提供正确的信息。五颗星不足以给第四边疆评级。他们的产品是一流的,他们的后续计划确保您可以充分利用您的产品。特别感谢 Poonam 的持续支持和 Pradnya 在我的显示器上提供了如此多的信息。再次感谢您。

Fourth Frontier 回复2026-01-23

Thank you so much for your wonderful feedback. We’re really pleased to hear that you’ve had such a positive experience with both our team and our products. Your kind words about the support and follow-up mean a great deal to us, and we’ll be sure to pass on your appreciation to Poonam and Pradnya. Thank you for your trust and support — it truly motivates our entire team.

M
Martin Andrew · 写过 6 条评价 · 体验于 2026-01-16 ·

客户支持

我最近遇到了 X2 设备无法充电的问题。客户支持非常好,确实有助于解决问题。

Fourth Frontier 回复2026-01-16

Thank you for sharing your experience. We’re glad to hear that our support team was able to help resolve the charging issue with your X2 unit. Providing timely and effective support is very important to us, and your feedback truly means a lot. Please don’t hesitate to reach out if you need any further assistance—we’re always here to help.

J
Jeff Kirschenmann · 写过 1 条评价 · 体验于 2026-01-12 ·

很明显,这个团队致力于……

显然,该团队致力于提供世界一流的产品和支持体验。我儿子很少出现心律不齐的情况。在研究了多个来源后,我们发现该产品是他可以用于长期监测的一种选择,并且有可能为他和他的医疗支持团队提供诊断所需的信息。在咨询了他的医疗团队后,我们选择购买更高等级的医疗设备。购买和退货过程完全是专业精神。

Fourth Frontier 回复2026-01-16

Thank you for sharing such a thoughtful review. We truly appreciate you taking the time to describe your experience with us. We’re glad to hear that our product and support could play a role during your research and decision-making process, and we completely understand your choice to proceed with a higher-grade medical device after consulting with your son’s medical team. We’re especially pleased that your experience with our purchase and return process felt professional and seamless. Wishing your son all the very best, and please don’t hesitate to reach out if we can be of any assistance in the future.

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Johannes · 写过 16 条评价 · 体验于 2026-01-12 ·

惊人的支持

我不得不说,第四前沿对我来说是一次全新的体验:我一生中从未得到过任何公司如此出色的支持。这是一家年轻的公司,真正努力让每一位客户满意,为此他们所做的不仅仅是加倍努力。友好、快速、灵活、个性化。真是太神奇了。我希望每家公司都能这样对待他们的客户。我真的很怀疑,但通过他们的大力支持,他们把我变成了忠实的客户。

Fourth Frontier 回复2026-01-13

Thank you so much for taking the time to share such thoughtful feedback. We’re truly grateful for your kind words and are delighted to hear that your experience with Fourth Frontier has been so positive. As a growing team, we put a lot of care into supporting our customers personally and making sure every concern is addressed with attention and flexibility. Knowing that our efforts helped turn your initial skepticism into trust and loyalty means a great deal to us. We sincerely appreciate your support and look forward to continuing to be there for you whenever you need us.

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Tom Mills · 写过 1 条评价 · 体验于 2026-01-03 ·

最后更换设备了吗

经过多次电子邮件后,他们更换了我的设备,但他们没有为新设备上重复出现的相同问题提供解决方案! 我的设备使用了不到一年就停止充电了。 支持人员确实将其拿回查看并安装了 USB c 至磁铁适配器。 现在,6 个月后,适配器因出汗而生锈,并且现已损坏设备内部。 在他们修复后使我的设备无法使用后,他们提出让我以折扣价购买新设备! 我强烈建议其他选择! 我目前正在使用 WHOOP LIFETIME!

Fourth Frontier 回复2026-01-05

Thank you for sharing your experience. We’re sorry to hear about the inconvenience this has caused and understand how frustrating this must be. Our support team is here to assist you and will be reaching out to you directly to review your case in detail. For clarity, we do not carry out internal repairs. Under warranty, we always replace the device, and in your case, you may have received a replacement device earlier. We’d still like to review the details with you and see how best we can assist further. We appreciate you bringing this to our attention and look forward to connecting with you.

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Bronson Pinto · 写过 1 条评价 · 体验于 2025-12-30 ·

一切都太棒了!强烈推荐这款设备,客户服务是首屈一指的。

一切都很棒

Fourth Frontier 回复2025-12-31

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with both the device and our customer support. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help.

D
Doug · 写过 1 条评价 · 体验于 2025-12-25 ·

出色的产品和支持其产品的出色公司!

这是一家支持其产品的杰出公司。我使用 Fourth Frontier X2 大约一年了,当时我开始在保存数据方面遇到一些问题。我联系了客户服务部门,他们试图通过不同的修复措施但无济于事。 Poonam 意识到我遇到的麻烦并安排了退货,同时给我寄了一个新的单位。我昨天收到了新的 X2,今天就使用了……完美!我在这家公司和他们出色的产品中获得了多么美好的经历。 X2 是一款出色的设备,运行得非常好,其客户服务是首屈一指的!

Fourth Frontier 回复2025-12-26

Thank you for taking the time to share such a wonderful review. We’re truly glad to hear that our team was able to support you and ensure everything was resolved smoothly. It’s great to know that your new Frontier X2 is working perfectly and delivering the experience you expect. Your kind words about our product and customer support mean a great deal to us, and we’ll be sure to share your feedback with the team. Thank you for your trust in Fourth Frontier and for being part of our community.

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ASHLEY LIPMAN · 写过 1 条评价 · 体验于 2025-12-26 ·

我就是喜欢这个产品和公司

我就是喜欢这个产品和公司。我最近有一些心脏问题,会使用这个产品来监测我的进展。我在使用设备时遇到了一些问题,但很快就被第四前沿团队(尤其是 Sahid)解决了。我绝对会向所有人推荐这个。

Fourth Frontier 回复2025-12-29

Thank you so much for your kind words and for taking the time to share your experience. We’re really glad to hear that the device has been helpful for you and that our team was able to resolve the issues quickly. It’s especially great to know that Sahid could support you during this time. We truly appreciate your recommendation and wish you continued progress and good health. If you ever need any assistance, we’re always here to help.

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Robert Cockrell · 写过 1 条评价 · 体验于 2025-12-22 ·

班蒂·库马尔做得很好!

Banti Kumar 做得很好,很快就解决了我的问题。我喜欢我的新显示器。仅仅了解您的心率还不够。能够看到 P-QRS 波群可以提供真正的洞察力。

Fourth Frontier 回复2025-12-26

Thank you for sharing your experience with us. We’re glad to hear that your issue was resolved quickly and that you’re enjoying the monitor. We truly appreciate your feedback and your support of Fourth Frontier.

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Mrs Morris · 写过 15 条评价 · 体验于 2025-12-22 ·

这个设备可能会改变我的生活

由于我的新设备出现问题,我联系了第四前沿支持人员。他们快速回答并解决我的问题的方式给我留下了深刻的印象。 我正在使用该设备来监测我的心率,因为当我在推荐区域之外锻炼时,我很快就会生病。 我喜欢它在我开始过度锻炼时提醒我的方式。 这会让我在锻炼和与孙子们玩耍时更有信心。

Fourth Frontier 回复2025-12-26

Thank you for sharing your experience with us. We’re glad to hear that our support team was able to respond quickly and resolve the issue for you. It’s wonderful to know that the alerts are helping you exercise with greater confidence and stay within your recommended zone. We’re especially happy to hear that this gives you peace of mind while staying active and enjoying time with your grandchildren. Thank you for choosing Fourth Frontier and for your kind feedback.

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David Griffiths · 写过 4 条评价 · 体验于 2025-12-17 ·

出色的

六七年后,我的心脏监测仪已经过时了,可能是因为我自己的摆弄。这段时间以来,该设备和应用程序都非常好,我很喜欢使用该设备,虽然最初价格昂贵,但它非常物有所值。当我需要帮助时,客户服务是即时且有用的,这正是客户服务应有的样子。出色的!

Fourth Frontier 回复2025-12-18

Thank you for sharing your experience with us. We’re really glad to hear that the device and app have served you well over the years and that you found the investment worthwhile. It’s also great to know our support team was able to assist you promptly whenever needed—that’s exactly the experience we aim to provide. We truly appreciate your kind words and long-term trust in our product. If there’s ever anything we can help with in the future, please don’t hesitate to reach out.

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elon.work · 写过 6 条评价 · 体验于 2025-12-14 ·

以便宜的价格提供优质的产品

Fourth Frontier 回复2025-12-18

Thank you for your feedback. We’re glad to hear that you found the product to be good value for money. We appreciate your support and are always here if you need any assistance.

S
Srikanth Karra · 写过 1 条评价 · 已认证 · 体验于 2025-12-04 ·

具有出色领先优势的健身追踪……

健身跟踪具有出色的领先指标来跟踪整体身体健康状况。高级功能确实有助于调整健身计划和。特别对于衰老的身体非常有用。 HRV 和 VO2 max 有助于最大限度地提高健身水平和压力水平

Fourth Frontier 回复2025-12-12

Thank you for sharing this wonderful feedback! We’re really glad to hear that the Frontier X2’s advanced metrics—especially HRV and VO2 Max—are helping you track your overall health and fine-tune your fitness plan. It’s great to know that the premium features are adding real value, particularly as you focus on staying fit over time. We truly appreciate your support, and we’re always here if you ever need any assistance!

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Consumer · 写过 1 条评价 · 体验于 2025-12-03 ·

这个设备真的很棒

这个设备真的很棒。 它总是有效...可以轻松连接到我的 Zwift 和 Rouvy,并可靠地提供清晰、易于阅读的真实心电图,并且可以通过电子邮件发送给医生等。它可以在应用程序上非常清晰且易于理解地分解您的历史记录。 从训练负荷到心率、呼吸频率和心脏应变,再到准确的最大摄氧量……一切都物有所值。 强烈推荐!

Fourth Frontier 回复2025-12-08

Thank you so much for sharing this wonderful feedback! We’re really glad to know that your device has been working seamlessly with Zwift and Rouvy, and that the ECG clarity and app insights have been helpful for you. It’s great to hear that the training metrics and history breakdown are adding value to your sessions as well. We truly appreciate your recommendation and support. If you ever need any assistance, we’re always here to help!

K
Kylian Angillis · 写过 2 条评价 · 体验于 2025-11-25 ·

很有帮助

很有帮助。强烈推荐!

Fourth Frontier 回复2025-11-25

Thank you so much for your kind words and recommendation! We’re really glad to hear that you had a positive experience. If you ever need any assistance or have feedback to share, we’re always here to help.

S
Simon Colvey · 写过 1 条评价 · 体验于 2025-09-08 ·

坚持产品

我于 2024 年 2 月 14 日购买了 Frontier X 2。它于 2025 年 9 月 8 日停止工作。我联系了支持人员。该装置由代表直接评估(通过在线会议)并确定为有缺陷。由于设备不是通过 Frontier 认可的渠道购买的,因此没有退款或换货。尽管该设备是正品,但他们并没有支持该产品,也没有召回进行更仔细的检查以确定出了什么问题。单位成本为 450 澳元,甚至连两年都用不了。价值不大。 Frontier 对网站上售价近 600 美元的新设备提供 30% 的折扣(标准折扣为 25%)。为什么我会根据所经历的耐用性再次购买,即使折扣非常低? 如果该设备是正品,则支持它。

Fourth Frontier 回复2025-10-27

We apologize for the issues with your Frontier X2 device. However, it is difficult for us to offer any warranties for devices purchased outside our authorized distribution channels, as we cannot verify whether the device is new, fully functional, or has been tampered with. We do stand by our products and are committed to supporting our customers. As a gesture of goodwill, we’re happy to offer a discount—over and above the standard discount—towards the purchase of a new device directly from us. Please contact us if you wish to proceed with the purchase.

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Casper Baas · 写过 2 条评价 · 体验于 2025-10-16 ·

大力支持

我的 X Plus 出现充电问题,并联系了技术支持。 Poonam 响应非常快,并发送了一段如何解决问题的指导视频。 毕竟,这只是由于更新了最新固件,LED 显示出与预期不同的模式,所以并不是真正的技术问题:) 感谢普南的支持!

Fourth Frontier 回复2025-10-27

Thank you for sharing your experience! We’re glad to hear that Poonam was able to assist you quickly and that everything is working well with your X Plus. We appreciate your understanding and kind words — it means a lot to our team!