Thank you so much for sharing your experience with us. We’re really glad to hear that the delivery was quick and that our support team was able to resolve the recording issue within a few hours. It’s great to know the device is now working as expected and that you’re happy with your experience. If you ever need any assistance or have questions in the future, we’re always here to help. Wishing you a great experience ahead with the device!
Thanks so much for taking the time to share your experience! We’re really glad our support team could get the syncing issue sorted quickly for you. If you ever need anything else, we’re always happy to help!
Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered and understand how frustrating this must have been. One of our support executives will reach out to you shortly to offer further assistance and review your concerns. We appreciate your feedback and the opportunity to help.
Thank you so much for your wonderful feedback. We’re really pleased to hear that you’ve had such a positive experience with both our team and our products. Your kind words about the support and follow-up mean a great deal to us, and we’ll be sure to pass on your appreciation to Poonam and Pradnya. Thank you for your trust and support — it truly motivates our entire team.
M
Martin Andrew · 写过 6 条评价 · 体验于 2026-01-16 ·
★★★★★
客户支持
我最近遇到了 X2 设备无法充电的问题。客户支持非常好,确实有助于解决问题。
Fourth Frontier 回复2026-01-16
Thank you for sharing your experience. We’re glad to hear that our support team was able to help resolve the charging issue with your X2 unit. Providing timely and effective support is very important to us, and your feedback truly means a lot. Please don’t hesitate to reach out if you need any further assistance—we’re always here to help.
Thank you for sharing such a thoughtful review. We truly appreciate you taking the time to describe your experience with us.
We’re glad to hear that our product and support could play a role during your research and decision-making process, and we completely understand your choice to proceed with a higher-grade medical device after consulting with your son’s medical team. We’re especially pleased that your experience with our purchase and return process felt professional and seamless.
Wishing your son all the very best, and please don’t hesitate to reach out if we can be of any assistance in the future.
Thank you so much for taking the time to share such thoughtful feedback. We’re truly grateful for your kind words and are delighted to hear that your experience with Fourth Frontier has been so positive.
As a growing team, we put a lot of care into supporting our customers personally and making sure every concern is addressed with attention and flexibility. Knowing that our efforts helped turn your initial skepticism into trust and loyalty means a great deal to us.
We sincerely appreciate your support and look forward to continuing to be there for you whenever you need us.
T
Tom Mills · 写过 1 条评价 · 体验于 2026-01-03 ·
★★★★★
最后更换设备了吗
经过多次电子邮件后,他们更换了我的设备,但他们没有为新设备上重复出现的相同问题提供解决方案!
我的设备使用了不到一年就停止充电了。 支持人员确实将其拿回查看并安装了 USB c 至磁铁适配器。 现在,6 个月后,适配器因出汗而生锈,并且现已损坏设备内部。 在他们修复后使我的设备无法使用后,他们提出让我以折扣价购买新设备! 我强烈建议其他选择! 我目前正在使用 WHOOP LIFETIME!
Fourth Frontier 回复2026-01-05
Thank you for sharing your experience. We’re sorry to hear about the inconvenience this has caused and understand how frustrating this must be. Our support team is here to assist you and will be reaching out to you directly to review your case in detail.
For clarity, we do not carry out internal repairs. Under warranty, we always replace the device, and in your case, you may have received a replacement device earlier. We’d still like to review the details with you and see how best we can assist further.
We appreciate you bringing this to our attention and look forward to connecting with you.
B
Bronson Pinto · 写过 1 条评价 · 体验于 2025-12-30 ·
★★★★★
一切都太棒了!强烈推荐这款设备,客户服务是首屈一指的。
一切都很棒
Fourth Frontier 回复2025-12-31
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with both the device and our customer support. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help.
Thank you for taking the time to share such a wonderful review. We’re truly glad to hear that our team was able to support you and ensure everything was resolved smoothly.
It’s great to know that your new Frontier X2 is working perfectly and delivering the experience you expect. Your kind words about our product and customer support mean a great deal to us, and we’ll be sure to share your feedback with the team.
Thank you for your trust in Fourth Frontier and for being part of our community.
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad to hear that the device has been helpful for you and that our team was able to resolve the issues quickly. It’s especially great to know that Sahid could support you during this time.
We truly appreciate your recommendation and wish you continued progress and good health. If you ever need any assistance, we’re always here to help.
Thank you for sharing your experience with us. We’re glad to hear that your issue was resolved quickly and that you’re enjoying the monitor. We truly appreciate your feedback and your support of Fourth Frontier.
Thank you for sharing your experience with us. We’re glad to hear that our support team was able to respond quickly and resolve the issue for you.
It’s wonderful to know that the alerts are helping you exercise with greater confidence and stay within your recommended zone. We’re especially happy to hear that this gives you peace of mind while staying active and enjoying time with your grandchildren. Thank you for choosing Fourth Frontier and for your kind feedback.
Thank you for sharing your experience with us. We’re really glad to hear that the device and app have served you well over the years and that you found the investment worthwhile. It’s also great to know our support team was able to assist you promptly whenever needed—that’s exactly the experience we aim to provide.
We truly appreciate your kind words and long-term trust in our product. If there’s ever anything we can help with in the future, please don’t hesitate to reach out.
e
elon.work · 写过 6 条评价 · 体验于 2025-12-14 ·
★★★★★
以便宜的价格提供优质的产品
Fourth Frontier 回复2025-12-18
Thank you for your feedback. We’re glad to hear that you found the product to be good value for money. We appreciate your support and are always here if you need any assistance.
健身跟踪具有出色的领先指标来跟踪整体身体健康状况。高级功能确实有助于调整健身计划和。特别对于衰老的身体非常有用。 HRV 和 VO2 max 有助于最大限度地提高健身水平和压力水平
Fourth Frontier 回复2025-12-12
Thank you for sharing this wonderful feedback! We’re really glad to hear that the Frontier X2’s advanced metrics—especially HRV and VO2 Max—are helping you track your overall health and fine-tune your fitness plan. It’s great to know that the premium features are adding real value, particularly as you focus on staying fit over time. We truly appreciate your support, and we’re always here if you ever need any assistance!
Thank you so much for sharing this wonderful feedback! We’re really glad to know that your device has been working seamlessly with Zwift and Rouvy, and that the ECG clarity and app insights have been helpful for you. It’s great to hear that the training metrics and history breakdown are adding value to your sessions as well.
We truly appreciate your recommendation and support. If you ever need any assistance, we’re always here to help!
K
Kylian Angillis · 写过 2 条评价 · 体验于 2025-11-25 ·
★★★★★
很有帮助
很有帮助。强烈推荐!
Fourth Frontier 回复2025-11-25
Thank you so much for your kind words and recommendation! We’re really glad to hear that you had a positive experience. If you ever need any assistance or have feedback to share, we’re always here to help.
We apologize for the issues with your Frontier X2 device. However, it is difficult for us to offer any warranties for devices purchased outside our authorized distribution channels, as we cannot verify whether the device is new, fully functional, or has been tampered with. We do stand by our products and are committed to supporting our customers. As a gesture of goodwill, we’re happy to offer a discount—over and above the standard discount—towards the purchase of a new device directly from us. Please contact us if you wish to proceed with the purchase.
C
Casper Baas · 写过 2 条评价 · 体验于 2025-10-16 ·
★★★★★
大力支持
我的 X Plus 出现充电问题,并联系了技术支持。
Poonam 响应非常快,并发送了一段如何解决问题的指导视频。
毕竟,这只是由于更新了最新固件,LED 显示出与预期不同的模式,所以并不是真正的技术问题:)
感谢普南的支持!
Fourth Frontier 回复2025-10-27
Thank you for sharing your experience! We’re glad to hear that Poonam was able to assist you quickly and that everything is working well with your X Plus. We appreciate your understanding and kind words — it means a lot to our team!