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Foxwelldiag

35 条评价

4.435 条评价
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关于 Foxwelldiag

数据更新
网站
foxwelldiag.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
34 条评价
差评回复率
80%(4/5 条)
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Foxwelldiag靠谱吗?

Foxwelldiag(foxwelldiag.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 35 条用户评价,属于车辆与交通分类,口碑良好。83% 的评价为 4 星及以上,6% 为 1 星;商家回复了 80% 的差评;近 12 个月新增 34 条。数据最后更新于 2026-08-10。

用户怎么说

J
Jason Cauchi · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

购买的便捷性和交货的快捷是……

购买的便捷性和交货的快捷让我的体验非常好。 考虑到我的设备是从澳大利亚订购和发送的,我希望能够在我的设备上获取澳大利亚车辆软件

Foxwelldiag 回复2026-08-03

Hi Jason, Thanks for your feedback! Glad you enjoyed the smooth purchase and fast delivery. We hear you on the Australian vehicle software customization – and it's already in our future plans! Thanks for choosing us! The Foxwell Team

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Nevan Powers · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

直接、简单的用户界面。

非常容易使用,第一个高科技 obd2 扫描仪,用户界面简单且不稳定。它还对重新编码汽车部件发出警告。如果我需要的话肯定会再买一个!

Foxwelldiag 回复2026-08-03

Hi Nevan, Thanks for the great feedback! We're so glad you found the NT530 Plus UI easy to use—and that the safety warnings gave you extra confidence. 😊 Appreciate your trust in us—happy to have you with us anytime! The Foxwell Team

S
Shawn · 写过 2 条评价 · 体验于 2026-07-30 ·

510精英

我喜欢 510 Elite,但不喜欢我必须为每辆车购买更新。

Foxwelldiag 回复2026-08-02

Hi Shawn, Thanks for loving the NT510 Elite! Your feedback matters to us. As a single-brand professional device, adding support for additional vehicle manufacturer software does require separate licensing. However, our support team is always ready to assist you efficiently – just reach out anytime. We appreciate your trust in us! The Foxwell Team

D
Dirk Smith · 写过 1 条评价 · 体验于 2026-07-24 ·

NT710现已更新以满足我的需求。

我直接从 Foxwell 购买了 Foxwell NT710,用于我妻子的 2025 款雪佛兰 Traverse 和我的 2026 款雪佛兰 Corvette Stingray Z51。 获取并检查任何更新后,该工具不再支持 2025 年之后的版本。我联系了 Foxwell 支持并提供了他们要求的信息。 他们创建了一个更新。 更新该工具后,它现在支持 2026。此外,我能够查看和测试所有模块。 对 NT170 非常满意。

Foxwelldiag 回复2026-07-26

Hi Dirk, Thanks for your kind feedback! We're glad the NT710 now supports your 2026 Corvette and 2025 Traverse. Our team works hard to keep updates coming. Enjoy the tool, and thanks for choosing Foxwell! Have a great weekend! The Foxwell Team

T
Tyretec · 写过 1 条评价 · 体验于 2026-07-23 ·

我买了一些诊断后...

在检查了一辆 23 年车龄的汽车的兼容性后,我购买了一些诊断程序。最初遇到问题后,我向技术支持报告了问题,并在几封电子邮件和屏幕截图后获得了一流的支持,我得到了解决问题的不同软件版本。该公司了解其产品,并竭尽全力让产品发挥作用。非常感动谢谢。

Foxwelldiag 回复2026-07-23

Hi Tyretec, Thanks for your kind words! We're glad our support team could resolve the issue and get everything working. Your satisfaction means a lot to us! Best regards, The Foxwell Team

E
Evan Frantz · 写过 1 条评价 · 体验于 2026-06-15 ·

我觉得故意很难……

我觉得提出保修索赔是故意困难的。索赔处理和发货大约需要 2 周时间

Foxwelldiag 回复2026-07-22

Hi Evan, we're sorry the warranty process took longer than expected. We understand your frustration and appreciate your patience. We're glad you've received your replacement, and we're working to shorten our warranty processing time. If you need any further assistance, we're always here to help. Best regards, The Foxwell Team

s
steve stanfield · 写过 12 条评价 · 体验于 2026-07-21 ·

我发现这里的支持非常好……

我发现他们的支持非常出色,响应迅速,受到尊重,可以充分推荐他们的服务,通过简单的步骤提供解决方案。

Foxwelldiag 回复2026-07-23

Hi steve, Thanks for your kind words! We're glad our team could help quickly and provide a clear solution. We truly appreciate your recommendation and are always here whenever you need us. Enjoy your FOXWELL! Best regards, The Foxwell Team

L
LIAM NOLAN · 写过 6 条评价 · 体验于 2026-07-20 ·

我需要将我的 510 重新注册到……

我需要将我的 510 重新注册到另一个电子邮件地址,在他们的办公室打开后一小时内就完成了。

Foxwelldiag 回复2026-07-21

Hi LIAM NOLAN, Thanks for your kind review! We're glad we could assist you quickly with the email change for your NT510 Elite. Providing fast and efficient support is always our priority. If you ever need any further assistance, don't hesitate to reach out. Have a nice day! The Foxwell Team

G
Graham Scarbrough · 写过 1 条评价 · 体验于 2026-07-16 ·

出色的硬件、令人印象深刻的软件、超乎寻常的客户支持!

该设备运行得非常好,软件更新过程令人印象深刻,他们花了很多心思让它“正常工作”,也许更令人印象深刻的是十分之十的客户支持。 我遇到了一个小问题,是我的错,而不是设备的问题,安妮/客户支持团队立即解决了这个问题,并提供了迅速的消息传递和积极的纠正措施 - 一切都已解决,我是一个满意的客户。再次感谢,安妮。 问候,GS

Foxwelldiag 回复2026-07-17

Thanks so much for your wonderful feedback, GS! We're delighted to hear you're enjoying both the scanner and the update experience. Annie and the team truly appreciate your kind words. Thank you for choosing Foxwell—we're always here whenever you need us! Best regards, The Foxwell Team

E
Emerald Ignacio · 写过 1 条评价 · 体验于 2026-07-13 ·

我有一个朋友使用 Foxwell...

我有一位朋友在我的一辆汽车上使用了 Foxwell 扫描仪来诊断我自己无法追踪的问题。它工作得很完美! 所以我知道,当有机会购买自己的产品时,我会毫不犹豫地购买。 他们的客户支持可能是我在网上获得的最好的体验。 放心购买!他们的客户服务为您提供支持,他们的扫描仪也很棒 这家公司给我留下了深刻的印象! 〜翡翠伊格纳西奥

Foxwelldiag 回复2026-07-16

Hi Emerald, Thanks so much for your amazing review! We're thrilled to hear that our scanner met your expectations and that you had such a great experience with our customer support. Your trust and recommendation mean a lot to us. Thanks for choosing Foxwell! Have a nice day! The Foxwell Team

B
Bujannah · 写过 1 条评价 · 体验于 2026-07-15 ·

客户服务很有帮助并且合作

客户服务很有帮助,并回答了我所有的问题。

Foxwelldiag 回复2026-07-15

Hi Bujannah, Thanks for your kind words! We're so glad our team could assist you promptly. Your satisfaction is our priority! The Foxwell Team

B
BeamerGuy · 写过 1 条评价 · 体验于 2026-07-09 ·

一直⭐️⭐️⭐️⭐️⭐️服务

始终⭐️⭐️⭐️⭐️⭐️服务。我还必须补充一点,我的 NT710 Foxwell 平板电脑扫描仪在第一个月内就收回了很多倍的成本。与 Chat GPT 一起,它帮助我解决了一些即使是我最喜欢的本地机械师也无法解决的问题。 TYSM。野新

Foxwelldiag 回复2026-07-10

Hi BeamerGuy, Thank you for your fantastic 5-star review! We're delighted to hear your Foxwell NT710 has been such a valuable tool. It's great to know that, together with ChatGPT, it helped you diagnose issues that had been difficult to resolve. Your support means a lot to us. Thank you for choosing Foxwell, and we wish you many miles of safe driving and successful diagnostics! Best regards, The Foxwell Team

A
Arda · 写过 4 条评价 · 体验于 2026-05-04 ·

坚固的结构

坚固的结构,易于兼容性,购买了梅赛德斯特定 2021 E450 转换器,用于重置驻车制动警告 将其插入系统中,系统中的一条注释最终使我的刹车重做了,所以我不需要做任何事情

Foxwelldiag 回复2026-07-10

Hi Arda, Thanks for your fantastic 5-star review! We're delighted to hear that you found the scanner to be solidly built and easy to use with your 2021 Mercedes-Benz E450. Have a great day! The Foxwell Team

K
Kim · 写过 6 条评价 · 体验于 2026-06-08 ·

该公司尚未对多个问题做出回应...

该公司尚未回复六月初开始的几封电子邮件。

Foxwelldiag 回复2026-07-11

Hi Kim, We're truly sorry to hear about your experience. This is certainly not the level of service we aim to provide. To help us investigate your case, we've reached out through Trustpilot's Request Information feature and kindly asked for your order number and the email address you used to contact us. We haven't yet been able to locate your previous correspondence, so these details will help us identify your support history. Once we receive your email address, our support team will locate your previous emails, and proactively reach out to you to help resolve the issue. We sincerely appreciate your patience and hope to have the opportunity to make things right. The Foxwell Team

S
Sam Dunham, ATL. · 写过 1 条评价 · 已认证 · 体验于 2026-06-13 ·

大型机械师的均衡器。

起初我很困惑,因为仪表显示屏说我的车辆无法识别,但当我与客户服务沟通时,他们建议“嘿,你得先注册一个该死的东西”,在我注册并插入它之后,结果证明它满足了我所希望的一切,而且它是一个漂亮的仪表,它显示了我什至不知道车辆上存在的途径。我对此非常满意,并且肯定会向任何想要了解有关车辆的更多信息的人推荐 Foxwell 体验,只需记住设备的注册是最重要的。

Foxwelldiag 回复2026-07-11

Hi Sam Dunham, ATL., Thank you for your fantastic 5-star review! We're delighted to hear that, after registering your device, it became everything you hoped for and more. It's also great to know our support team was able to help you get started. We truly appreciate your recommendation and thank you for choosing Foxwell. Happy diagnosing! The Foxwell Team

J
Jim Feldkircher · 写过 1 条评价 · 体验于 2026-07-09 ·

扫描仪和支持非常棒!

购买了Foxwell扫描仪510Elite并下载了几次不同的软件。 由于我儿子设置帐户而不使用我的帐户而遇到麻烦。 福克斯韦尔的支持帮了我的忙。我相信我们位于不同的时区,但无论如何他们都很及时、有礼貌并且非常乐于助人。他们使购买和使用 Foxwell 扫描仪变得更加令人惊叹的体验。 扫描仪和汽车专用软件非常棒,强烈推荐!

Foxwelldiag 回复2026-07-10

Jim, Thanks for sharing your experience! We're thrilled that our support team could resolve the account issue promptly despite the time difference. It's great to hear the 510Elite and software are exceeding your expectations. We're always here to help—happy scanning! Have a nice day!: ) Best, The Foxwell Team

G
Gerry Hackett · 写过 1 条评价 · 体验于 2026-06-22 ·

注册电子邮件已更改为新电子邮件,使我无法验证自己

它不断向支持小组通报不起作用的结果。经过多次尝试解决我的问题后,他们不断尝试不同的方法,直到我们最终成功解决我的问题。

Foxwelldiag 回复2026-07-01

We're glad we could work through it together and get it resolved for you. Have a nice day!: ) Best, The Foxwell Team

M
Matt Shinderman · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

软件更新

流程简单

Foxwelldiag 回复2026-07-02

Thanks for the great feedback! Glad the update went smoothly for you. Enjoy the new software!

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Les Lear · 写过 2 条评价 · 体验于 2026-06-30 ·

客户服务

我从 Foxwelldiag 获得的服务非常棒,安妮非常棒,总是向我反馈我的问题并提供解决方案,并最终解决了我一定让她发疯了😂谢谢

Foxwelldiag 回复2026-06-30

Hi Les Lear, Thanks for your kind words! We're so glad Annie could help. We'll be sure to share your feedback with her—she'll be thrilled! 😊 Have a nice day! : ) Eric

P
Paul Ward · 写过 1 条评价 · 体验于 2026-06-30 ·

优秀企业

优秀的公司,工具也很棒。客户服务也很棒。

Foxwelldiag 回复2026-06-30

Thanks for your great review! We're so glad our tools and service made a difference. Your trust inspires us to keep improving. We're always here if you need us! Eric at FOXWELL