Thank you for reaching out Dan, and our apologies for the inconvenience. As per our records all of the orders have been now been picked up and delivered within the ETA. Unfortunately, the carrier was not able to pick them up on the originally requested date as they were delayed in transit and they've had to roll these over to the following day.
Thank you for your review Amit! Unfortunately, when it comes to all of our carriers, all pickup and delivery dates are estimated and cannot be guaranteed. With this particular order, we do see that the carrier was not able to pick it up on the requested date and they've rolled it over for the following one. We sincerely apologize for the inconvenience and we advise you to always reach out to our team ahead of time if your shipments are time sensitive as they can keep an even closer eye on them this way.
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-05-25 ·
★★★★★
等待取货 3 天
Freightera 回复2026-06-29
Thank you for reaching out Ali! Unfortunately, as your order was booked late in the day on Friday the carrier was not able to schedule this for a same day pickup. Because of this, they've had to reschedule the order for the following business day. We are terribly sorry for this delay and will continue to work on having orders be scheduled with our carriers as soon as possible.
c
customer · 写过 3 条评价 · 已认证 · 体验于 2026-05-15 ·
★★★★★
我给他们订了一个升降门
我给他们订了一个升降门。被直接用卡车发送。不得不手动卸下两个托盘。一点也不高兴
Freightera 回复2026-06-29
Thank you for your review Jim and our apologies for the inconvenience! The carrier for this particular order has provided signed documentation showcasing that the service was performed. Please reach out to our team with your documentation and we will have this disputed. Thank you!