Freshpet

Hi Dee, we are sorry to hear this happened and truly hope your dog is feeling better. This certainly is not the experience or service we aim to provide at Freshpet. We take the health of our pets and the quality of our products very seriously, and are very concerned with what you have brought to our attention. We’d like to look into this further for you. We originally requested some more information in order to assist you with this issue. We have requested this information from you again in order to help you. Please reply at your earliest convenience. We look forward to hearing from you soon. -Sophie

Hi Joyce, thank you for the pawsitive review! We’re so happy our recipes hit the spot. Your feedback is the best kind of treat. 🐾💚

Hi Susan, on-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the 5-stars. 💚

Hi June, thanks for the 5-stars. We’re glad Jasper enjoys our recipes and grateful to have you as part of our Freshpet pack. 💚

Hi Mia, we're glad to hear that our recipes have been a hit. Freshpet Delivery offers a chicken‑free option, our Beef, Turkey, and Lamb Recipe, made especially for Dudley. Thank you for sharing your feedback and for being part of the Freshpet pack. 💚

Hi Spring, thank you for taking the time to share your experience with us. We’re sorry the shipping time did not meet your expectations, and we’ll be sure to share your feedback with our delivery team as we continue working to improve the experience. 💚

Hi Sandy, we're over the moon knowing your pup loves our recipes and that it's made mealtime easier. Thanks for the 5-stars and for being part of the Freshpet family! 💚🐶

Hi Carlo, our mission is to make mealtime simple and healthy for the dogs you love. Thanks for being the best part of the Freshpet pack! 🐾💚

Hi Karen, we’re so happy Rosey approved of our recipes. Big thanks from our pack to yours! 💚

Hi Sandra, we’re thrilled Chewbacca and Willow are digging in. Thank you for the 5 stars and for choosing Freshpet. 🐶💚

Hi Linda, thanks for the 5 stars! We're thrilled to hear that Gabe is loving our recipes. Fast delivery and happy pups? That’s our favorite combo. 🐾💚

Hi Debbie, we love hearing that your dogs are doing well and feeling their best! Your 5 stars really made our tails wag. 🐶💚

Hi Karen, thanks for the pawsitive feedback! We’re so glad we could deliver a tail-wagging experience. 🐾💚

Hi Ellyn, thank you for sharing your experience. We're so glad to hear it was easy to adjust your subscription while getting to know your foster dog and their needs. Thank you for giving a pup in need such wonderful care, and we're honored Freshpet could be a small part of that journey. Wishing you and your pup all the best! 💚

Hi Patricia, we’re so happy our recipes hit the spot. Your feedback is the best kind of treat 💚

Hi Linda, your feedback is the best kind of treat! We're thrilled to hear Freshpet has been such a great fit for your Yorkie's health. We're also so glad your delivery arrived in great shape and that the packaging has made mealtime even easier. Thank you for taking the time to share your experience and for being part of the Freshpet family. Please give your pup some extra love from all of us! 💚

Hi Julie, we're so happy to hear your pup is loving Freshpet. Hearing about the positive changes you've seen in his health truly means the world to us. Thank you for taking the time to share your experience and for being part of the Freshpet family. Give your handsome pup some extra love from all of us! 💚

Hi there, we're thrilled to hear that Dixie loves our meals and that transitioning has been easy. Your 5 stars really made our tails wag 🐶💚

Hi there, thanks for sharing. Mixing foods is a great way to help with the transition. We’re glad your pup enjoys our recipes and grateful to have you as part of our Freshpet pack. 💚

Hi Mimi, hearing that your dogs are doing well and that it's making a difference for Penny is a total treat. Positive changes like increased energy are the kind of updates we love. Fast delivery and happy pups? That’s our favorite combo! 🐾💚