我被告知我购买的座位两次都没有空位。我最终被收取了两套门票的费用。我联系了游戏时间支持人员,但从未收到回复。
根据以下回复进行更新。我还没有收到客户服务的任何消息,如果它没有告诉我有错误或座位不可用,我不会尝试多次购买门票。事实上,您多次尝试证明缺乏客户服务是合理的,至少可以说是滑稽的。
Gametime 回复2026-08-11Hi Justin,
Thanks for taking the time to leave your feedback, and we're sorry to hear you're upset about your experience.
We thoroughly reviewed your account, including the activity within the Gametime app during your purchases, and found a total of five purchase attempts.
Your first attempt was successfully completed and confirmed. You then made two additional purchase attempts, but those did not go through because Gametime recognized that you had just completed a purchase and prevented another immediate charge. Your fourth attempt was successfully completed and confirmed, resulting in your second active order. You then made a fifth attempt, which was again prevented from going through to avoid another potential duplicate charge.
Based on our review, there was no purchasing glitch. You currently have two separate confirmed orders, both of which were successfully completed on your end.
If you ever run into an issue or aren't sure whether a purchase went through, please give our Support Team a call at (888) 355-0132 before attempting another purchase. We'd be happy to check the order status and help prevent any confusion.
Thanks for your understanding.