Thank you for sharing your experience! We're glad you found great deals with GamsGo and that our support team fixed your issue so quickly. We truly appreciate your trust and look forward to serving you again.
GamsGo Customer Service Team
Thank you for your feedback! We're glad every experience with GamsGo has been perfect for you. We truly appreciate your continued support.
GamsGo Customer Service Team
¡Muchas gracias por tu recomendación! Nos alegra saber que tu experiencia fue excelente y que recibiste una atención amable. Esperamos seguir ofreciéndote un servicio igual de agradable y confiable.
Equipo de Atención al Cliente de GamsGo
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your report that the Premium subscription purchased for your existing Spotify account stopped working after only one day and that the seller offered a replacement account instead of continuing with the subscription on your original account.
As this order involves a seller, please contact the relevant seller through the order page to confirm the service status of the original account. Please also contact us at [email protected] and include your order number, screenshots of the original subscription status, the notice showing that you were removed from the Family plan, the communication records with the seller, and the refund request records. We will review the information provided and help move your case forward.
Thank you for sharing these detailed comments.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your report that the service was unusable, that the seller repeatedly sent the same login details without resolving the issue, and that a dispute arose after you requested a refund.
As this order involves a seller, please keep the complete communication records with the seller and check the order status through the order page. Please also contact us at [email protected] and include your order number, screenshots of the service issue, screenshots showing the login problem, proof of payment, and the relevant communication records. Please do not post passwords, OTP codes, or other sensitive account information in a public review. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Thank you for sharing this! We're glad everything has been perfect for you so far. We truly appreciate your trust and hope your experience with GamsGo continues the same way.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your concerns regarding subscriptions being cancelled, delayed customer support, and difficulties related to refunds and the use of your wallet balance.
To help us verify your order and account status, please contact us at [email protected] and include your order number, screenshots of the subscription status, screenshots of the wallet balance page, proof of payment, and the relevant communication records. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your report that the Honkai: Star Rail top-up purchased through a Marketplace seller was refunded approximately one month later and that this refund affected your account and subsequent use of the service.
As this order involves a third-party seller, please contact the relevant seller through the order page to confirm the order and top-up status. Please also contact us at [email protected] and include your order number, top-up records, refund records, screenshots of the account issue, and the communication records with the seller. We will review the information provided and help move your case forward.
Thank you for sharing these detailed comments.
GamsGo Customer Service Team
Thank you for your feedback! We're glad you feel this way about GamsGo. We truly appreciate your support and hope to keep providing you with a great experience.
GamsGo Customer Service Team
Thank you for your great feedback! We're happy to know both the experience and service felt excellent to you. We truly appreciate your support and hope to keep meeting your expectations.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your report that you submitted three refund requests, had concerns about the changing refund amounts, experienced repeated delays, and received information about a refund being issued as platform credits.
To help us verify your order and refund status, please contact us at [email protected] and include your order number, proof of payment, records of the three refund requests, relevant screenshots, and communication records. We will review the information provided and help move your case forward.
Thank you for sharing these detailed comments.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your concerns regarding the subscription not being delivered, the transaction charges, and your experience when communicating with customer support.
To help us verify your order and payment information, please contact us at [email protected] and include your order number, proof of payment, screenshots showing that the service was not delivered, and the relevant communication records. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Thank you for your recommendation! We're glad you found our service professional and worth recommending. We’ll keep working to provide a reliable and smooth experience.
GamsGo Customer Service Team
A
AI User · 写过 1 条评价 · 体验于 2026-07-16 ·
★★★★★
糟糕的客户支持。 CS 是 Finn 供您参考
客户支持非常不负责任。共享 chatgpt plus 帐户,对话被终止,因为另一个用户删除了所有内容。要求切换到新的chatgpt帐户,被禁止,因为他们说我已经达到切换限制。忽略了我对用户生成性侵犯内容的投诉。要求退款,但只提供了付款的一小部分(使用了三个月计划中的一个月),并且只愿意支付不到 2/3 的退款,并称这是他们的最高补偿。
GamsGo 回复2026-07-16
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your report that conversations in the shared ChatGPT account were deleted, that access to switching accounts was restricted, that your related report did not receive a response, and that there was a dispute regarding the refund amount for your three-month plan.
To help us verify your order and account status, please contact us at [email protected] and include your order number, screenshots of the account status, the relevant conversation or content records, the report details, and your payment information. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
M
Mtoo · 写过 3 条评价 · 体验于 2026-07-16 ·
★★★★★
糟糕的支持
糟糕的支持;他们限制你只是因为他们愿意。不要从 GAMSGO 购买!
GamsGo 回复2026-07-16
Thank you for your feedback.
According to GamsGo's verification, your GamsGo registered account is: mt*****@*****.com.
You purchased a ChatGPT account but changed the corresponding email address, which violates GamsGo's subscription usage standards.
This is not GamsGo arbitrarily restricting your account; rather, you breached the contract first. Unable to obtain and restore your account information, GamsGo has no choice but to restrict your purchasing rights on GamsGo to avoid further disputes.
This action is in accordance with GamsGo's service policy; your understanding is appreciated.
Hello, I am the customer service manager at GamsGo. We have carefully reviewed your feedback, especially your concerns regarding the legitimacy of the Adobe account, your repeated reports about the seller, the seller’s current status, and the difference between the USD 21.56 payment and the refund amount you received.
As this order involves a third-party seller, please contact the relevant seller through the order page to confirm the order and service details. Please also contact us at [email protected] and include your order number, screenshots of the Adobe account page, payment and refund records, report details, seller information, and the relevant communication records. We will review the verifiable information provided and help move your case forward.
Thank you for sharing these detailed comments.
GamsGo Customer Service Team
Thank you for your kind words! We're glad you're happy with the service and had a very good experience with GamsGo. We truly appreciate your support.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have noted your feedback, especially your report that your Genshin account shows a negative balance and that you have not received effective assistance after contacting the seller and customer support.
As this matter involves a seller and your account status, please first contact the relevant seller through the order page to confirm the situation. Please also contact us at [email protected] and include your order number, screenshots showing the account balance, proof of payment, email records, and your communication with the seller. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have noted your serious feedback regarding the threatening emails you say you received after posting a negative review.
To help us verify the email source and the circumstances involved, please forward the relevant original emails to [email protected] and include the email headers, screenshots, and any previous communication records. Please make sure to remove passwords, OTP codes, and other sensitive account information. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team
Hello, I am the customer service manager at GamsGo. We have noted your feedback regarding your seller account being inaccessible and the approximately USD 50 balance that you are unable to use.
To help us verify your account and balance status, please contact us at [email protected] and provide your registered email address, account ID, screenshots showing the balance, screenshots of the login error, and any relevant communication records. We will review the information provided and help move your case forward.
Thank you for sharing your feedback.
GamsGo Customer Service Team