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Gancube

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71 条评价

4.171 条评价
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关于 Gancube

数据更新
网站
gancube.com
分类
活动与娱乐
所在地
中国
状态
待认证
近 12 个月
69 条评价
差评回复率
75%(12/16 条)
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商家自述

GANCUBE, established in 2014 by Ganyuan Jiang, is a brand that designs, manufactures, and markets high-end speedcubes. Based in Guangzhou, China, the company offers physical and smart cubes, including its 3x3 Magnetic line and budget-friendly models. GANCUBE's products are used by many top speedcubers globally, and the brand's business model prioritizes direct-to-consumer e-commerce, with Amazon accounting for a significant portion of its overseas sales. The brand has experienced challenges, but is recognized for its innovation in product development.

以上内容由商家自行提供,未经平台核实。

Gancube靠谱吗?

Gancube(gancube.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 71 条用户评价,属于活动与娱乐分类,口碑良好。76% 的评价为 4 星及以上,15% 为 1 星;商家回复了 75% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Consumers consistently praise the exceptional quality of the products, explaining that the speed cubes feature incredibly smooth mechanics, wonderful tactile feel, and fantastic secure packaging. People also highlight the fast and reliable shipping options, mentioning that international deliveries often arrive promptly, safely, and without any complications. Some reviewers were not happy with delivery delays, noting that certain packages took many weeks to arrive or seemed to have gone missing entirely during transit. Additionally, some customers mentioned receiving faulty or broken items, and expressed frustration regarding unresponsive customer support when attempting to resolve these specific product issues.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Never got it lost for 2 weeks

My order GAN65203 has been missing for 2 weeks now tracking shows it was loaded on a plane and its vanished. I have no idea why I am expected to just wait forever in the hope the logistics company might find it. I actually want a meaningful resolution. So far paid the money - got nothing :(

Gancube 回复2026-02-03

Dear cuber, Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. After checking on your order, the shipping was delayed due to the flight to UK at Jan 30th. And your shipping has already updated. Your package will arrive soon. After a check on your package, your order has been delivered sucessfully at February,04,2026 to your address. Hope you will enjoy the product. Gancube

Bad support, bad product

they asked me to write a review, but I haven’t even received their product yet. It’s been about three weeks. Maybe I’ll come back when I actually get it. Ok, got the product, downgraded review. Cube fell apart after a few uses. Contacted customer service, they sent me a link to a youtube video on how to fix it, just kept falling apart.

Gancube 回复2026-02-02

Dear cuber, Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. Our team is working on this issue and please stay connected. Gancube

Positive support experience

I purchased a GAN Speed Cube Lube set and unfortunately one of the three lubricants arrived with a defective opening mechanism and couldn’t be used. I contacted customer support, explained the issue and provided a video as requested. Even though the request was made outside the standard replacement period, they still took the time to review my case and offered me a gift card as a goodwill gesture. I really appreciated their polite communication and willingness to find a reasonable solution. Overall, a positive experience and good customer service.

I’m definitely recommending GANCUBE Shop

I’ve already ordered many cube for playing and for my personal collection, and I’ve been satisfied also this time 👍🏻👍🏻👍🏻 The packaging was secure and well done and the cube arrived in Italy in less than 10 working day! The cube is absolutely amazing! I’m really enjoying everything and I’m definitely recommending the GANCUBE shop.

Don't Buy Customer Service Terrible

We have bought so many products from Gan and now we have a faulty one they do not return emails. Its a disgrace how they take money but ignore you when you have a faulty item. Since review they reply but do it deal with the issue.

Gancube 回复2025-12-24

Dear cuber, Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. Our team is working on this issue and please stay connected. Gancube

I ordered this product a month ago and…

I ordered this product a month ago and still haven’t received it.

Gancube 回复2025-12-24

Dear cuber, Thank you for bringing this to our attention. We are truly sorry that your experience didn't meet your expectations. This is not the standard we strive for. Please kindly provide more information so that our team can reach you. Gancube

Been 3 weeks since I have ordered the…

Been 3 weeks since I have ordered the product. Estimated time as per the track order status has also crossed multiple times. There is no clear update on why the delivery is delayed. Please improve your order delivery speed and periodic status updates

Gancube 回复2025-12-05

Dear customer, We are truly sorry for the delay with your package. We have informed our logistics team, and we will be in touch with you very soon. Gancube

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