Garmade.com is an innovative online shopping platform, offering an extensive range of products to meet all your needs. Whether you're looking for the latest electronics, high-quality spare parts, trendy fashion items, stylish home goods, or essential mobile accessories, Garmade has you covered. Our platform, www.garmade.com, is designed to provide a seamless and enjoyable shopping experience with a user-friendly interface and secure payment options.
Very professional.
I ordered the wrong product and asked for a refund, way past the deadline.
They accepted it and I sent it by mail without tracking. It took 3 months to get there, so they could've simply said "we didn't receive it". But no, they were very honest from day 1 and 90 days later they wrote me "we got your product, here's your refund".
Recommend it.
Garmade.com 回复2022-12-15
Hello, Bruno Maga
Thank you for the great feedback.
Honesty is the key to success and a successful business. Nowadays this is more valuable than money.
Regards
Garmade Team
Hello,
Thank you for the great feedback.
We are pleased that you are satisfied with our delivery time and the quality of the goods.
Regards
Garmade Team
I ordered a Nani sim tray from Garmade. It was my first time making an oversea order and Garmade got it delivered to the nearest post office in perfect condition.
I would use them anytime.
Garmade.com 回复2022-12-15
Hello,
Thank you for the great feedback.
Regards
Garmade Team
The site is well designed and friendly.
The products are good and prices are very reasonable.
The one issue that seems to be persistent with Garmade - is their logistics.
With both orders there were issues dispatching the product.
Delays ranged between one and two weeks.
To their credit, the Garmade team is conscientious and handled the issues diligently to a positive outcome (I hope... second product has not arrived yet.)
Garmade.com 回复2022-12-15
Hello,
Thank you for the great feedback.
These feedbacks make us stronger, we will take this seriously and work to improve this department.
Regards
Garmade Team
A very good product I have metal eyelets on my boots and they cut through the stock laces I had in them , these ones don’t even show signs of wear , love them 🤘🏾
Garmade.com 回复2022-12-15
Hello,
Thank you for the great feedback.
Regards
Garmade Team
Très déçu du produit, mais service après vente très bien
Bonjour
Je savais pas que ça venait de la Chine !
C'est scandaleux que l'on ose vendre de la si mauvaise qualité !
Les ecouteurs font un bruit bizarre et sont inutilisables !
Je ne commanderai plus jamais chez Garmade !
UPDATE: The Garmade custumer care team contacted me for more details about my order and after my explanations they sent me a full refund.
They have a very good and friendly after-sales service.
Garmade.com 回复2022-10-29
Dear Rui,
We are sorry to hear this, and please accept our sincere apologies for the created inconvenience.
According to our Terms Of Sales if the item arrived damaged or not working properly, WE are responsible for a full refund or to send a new item immediately FREE of Charge.
A member of our Customer Care Team already sent you an email about this, and waiting for your answer to solve the problem ASAP.
Or you can contact us directly:
E-mail: [email protected]
WhatsApp: +8613168361667
Hope to hear from you soon.
Thank you for understanding
Trustworthy Online Shop, We Bought from them 3 time already.
After some online searches, I was a bit reserved about this page because it is only a few years old, but I gave a try and I don't regret it. We already received 2 packages from them and a few minutes ago we placed the 3rd order.
After 2 order we can say that we are impressed by the quality of the products we received. Also the customer service was very quick and very helpful, when we needed the help.
Thank You
Keep the good things up.
Garmade.com 回复2022-10-29
Hello,
Thank you for the great feedback.
Regards
Garmade Team
Everything went so smoothly, very good, received very quickly
Garmade.com 回复2022-10-29
Hello,
Thank you for the great feedback.
We are pleased that you are satisfied with our delivery time and the quality of the goods.
Regards
Garmade Team
I have purchased several items from here and I have been very pleased with the variety as well as the quality of the items. I AM SURE THAT THIS WILL NOT BE MY LAST PURCHASE.
Garmade.com 回复2022-10-29
Hello,
Thank you for the great feedback.
We are pleased that you are satisfied with our delivery time and the quality of the goods.
Regards
Garmade Team
The Pump (18€) was bought in accordance with the discription given on the website. Nowhere is there written that a 2.5A Powerpack is required to operate the pump, Power packs are normally between 1A and 2A. According to Garmade returns and refunds policy, defective items will be returned and the postage paid by the company. They now state that I must pay the postage (56€), and only when they have inspected the item will they refund the payment. This is fraudulent sale practice .
Garmade.com 回复2022-07-07
Hello, Customer
Thank you for your review. We are sorry that we failed to offer you a solution that will please you, but there is no need to leave review with misleading information. We will leave this answer as part of our point of view and add additional information.
1. In the item description is indicated that power bank output need to be 3A or above.
2. You forgot to mention that the item works perfectly when is connected to the direct power source.
3. Yes, we offer a Free refunds for faulty items. We NEVER ASKED you to pay €56 for this. Moreover, 99% of all the problems related to defects are solved quickly and without returning the product if the customer cooperates and offers us a video.
We wish we could add a few photos from our conversation in this reply to prove what we said above.
Have a nice day
Thank You
I'm really happy with Garmade. The customer service is really responsive and helpful plus i was expecting my product to arrive after 20 days but it came within a week. Would definitely buy from here again. 😺
Garmade.com 回复2022-06-08
Dear,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day
best tool kit
congratulations HOTO your super top tool kit how happy i am with it now i can maintain controls easily.
Garmade.com 回复2022-06-08
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day
Excellent customer service. Extremely responsive. When I had an issue with an order I placed in error it was sorted within minutes of contacting the customer service team.
Garmade.com 回复2022-04-07
Dear,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day
The wire was received, fresh out of package and once connected to the radio, microphone didn’t work
Garmade.com 回复2022-03-26
Dear Ethan Korycki,
We are sorry to hear this, and please accept our sincere apologies for the created inconvenience.
According to our Terms Of Sales if the item arrived damaged or not working properly, WE are responsible for a full refund or to send a new item immediately FREE of Charge.
A member of our Customer Care Team already sent you an email about this, and waiting for your answer to solve the problem ASAP.
Or you can contact us directly:
E-mail: [email protected]
WhatsApp: +8613168361667
Hope to hear from you soon.
Thank you for understanding
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