Reviewers overwhelmingly had a great experience with this company. People frequently share that the software is extremely helpful for reducing annoying lag and stabilizing connections during intense online multiplayer gaming sessions. Users really appreciate how intuitive and easy the application is to set up, making it simple to enjoy smooth gameplay without technical complications.
However, some reviewers were not happy with the overall performance, noting that the tool failed to fix packet loss or lower ping on specific servers. A few other people also felt frustrated when their free trials unexpectedly converted into paid annual subscriptions before they could properly evaluate the service.
Does not work made my ping worse and false marketing
GearUP 回复2026-08-07
I'm sorry to hear that your ping got worse and you feel the marketing was misleading. This isn’t the experience we want for anyone using GearUP. I’d like to personally look into your setup and help resolve this, including reviewing your connection or helping with a refund if needed. Please reach out to me directly at [email protected] so I can assist you further.
I wanted to improve my ping in PoE; I usually get around 80ms on the Stockholm server or 40ms on Moscow. After enabling this service, I experienced 55% packet loss and 100ms ping on the Moscow server, while the ping to Stockholm rose to 90ms (though without packet loss). It’s a terrible app; it claims the trial period is free, but it actually cost 6 cents. I do not recommend it.
GearUP 回复2026-07-28
I'm sorry you had such a disappointing experience. Packet loss and higher ping are definitely not what we want users to encounter with GearUP, and I understand your frustration about the trial fee as well. I’d like to personally help review your setup, address any billing concerns, and arrange a refund if needed. Please reach out to me directly at [email protected] so I can make this right for you.
actually terrible didn't even notice a improvement in fact i saw it made it even worse maybe fix your support system so people can actually find it and maybe don't make a subscription for something that's not even working. If i ask for a refund and you don't give it were gonna have legal issues.
GearUP 回复2026-07-28
I'm really sorry for your bad experience and the frustration this has caused. We want GearUP to be helpful, not make things worse, and I apologize if our support wasn't easy to reach. I can assist you directly with reviewing your setup or arranging a refund. Please email me at [email protected] so I can help resolve this for you as soon as possible.
Thank you for your feedback and for giving GearUP a try. We know results can be inconsistent depending on your network setup, and we want to make sure you get the best possible experience. If you'd like, I can personally review your configuration or offer advice to improve performance. Please feel free to reach out anytime at [email protected].
Significantly lower ms, but lower was possible and didnt get it often.
my ping in roblox servers went down from 100-110 to 70-80, on frankfurt servers i used to get 80-90 ms normally, but with gearup, sadly only once in whole month subscription, only one hour i had 65-75ms, if i had it for one hour that means its possible and why was it only 1 hour for whole month i dont know about that.
Never installed this Program, frist heard from it cuz i got a Discord Quest.
I wanted to Try it cuz i sometimes play on SEA servers in League. But Somehow this Program say i already had a free trial
(How when i never heard about the Program before XD)
I got a New Member offer so it makes no sense.. Just want ur Money thats all. Bet it wont even work
GearUP 回复2026-07-17
I'm sorry for the confusion and frustration with the trial and new member offer. I understand how this situation could be disappointing, especially if you never used GearUP before. Sometimes, account or device history can affect trial eligibility, but I'd like to look into this personally and see what happened. If you’d like, please reach out to me directly at [email protected] so I can investigate your case and help resolve it.
i will be honest, i truly like this booster but sometimes is kinda bad, most of the time i enjoy the experience, but few times the lag spikes are too much for me
GearUP 回复2026-07-17
Thank you for your honest feedback. I’m glad to hear you enjoy GearUP most of the time, but I’m sorry about the lag spikes you’ve experienced. We’re always looking to improve stability. If you’d like, I can help review your setup and suggest some adjustments to reduce those issues. Feel free to reach out to me directly at [email protected].
shit performace and got my game networked disconnected mid game :)
GearUP 回复2026-07-17
I'm really sorry you had a bad experience with GearUP, especially with the performance and getting disconnected during your game. That’s not what we want for our users. I’d like to help figure out what went wrong or arrange a refund if needed. Please reach out to me directly at [email protected] so I can assist you personally.
this is scam. they dont give u refund and its been almost 15 days im speaking to their techincal staff on discord and app chat help center. they just send automated replies. i will sue them once i get a hold of their address. SCAM
GearUP 回复2026-07-17
I'm truly sorry for your experience and the frustration caused. This is not the service we want anyone to have with GearUP. I want to take a personal look at your case and resolve this for you, including arranging a refund if eligible. Please email me directly at [email protected] so I can make sure you get a proper response and a quick resolution.